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The ECU Pro Reviews

4.9 Rating 3,580 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
I got my module back and all the functions came back to life like nothing ever happened. I am quite pleased with the repair and the service!
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Posted 1 year ago
I gave them 4 Stars only because I have not hooked the module up yet.They are very efficient and do what they say.They received my module on Monday and I had it back by Thursday.
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Posted 1 year ago
Nice and easy and loved the service
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Posted 1 year ago
I have been out of town and unable to reinstall the module. I will write a review when I get back April 4th
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Posted 1 year ago
Final price to repair very reasonable compared to new replacement.
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Posted 1 year ago
Decent turn around time and so far they seem pretty good with their service
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Posted 1 year ago
The ECU Pro has been very professional when speaking to and assisted with my needs without issues
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Posted 1 year ago
Everything worked great as soon as I installed the repaired dme back into my car. The only reason I knocked a star off is because there could be better communication during the process. I sent it in for diagnostics and they went ahead and did the repair without asking if I wanted them to proceed (which I wanted anyway so not a big deal). After they had the parts for 2 weeks I had to call to see what the status was on the part and then a week after that it was done. The extra key they cut for me works better than the original. I have been without a car for a year so it was very exciting to hear the car start first crank after getting my dme back.
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Posted 1 year ago
Very satisfied with the speed of service. We also liked that they gave us updates with the repair process and sent videos of the finished working product.
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Posted 1 year ago
service was very organized repair team provided detailed description of work done and video of unit during testing.
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Posted 1 year ago
They were super fast when diagnosing and shipping my FRM back to me. The team seems super knowledgeable, answering all the questions I had about the process.
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Posted 1 year ago
Haven’t been able to start the car and physically use it yet since the car is not done yet, but the software seems like there is a lot of options to suit different situations.
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Posted 1 year ago
Great speed not so great on FedEx to
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Posted 1 year ago
Very helpful, with reliable knowledge 👍🏻
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Posted 1 year ago
I own a 2011 Mini Cooper convertible. The car was running bad and I tried everything. I asked ECU Pro several questions and watched some u tube videos and went for it. I sent it in to them with the CAS's and a key. Unfortunately it was not repairable so I got a new rebuilt one from them. They warn you to have a mechanic install it , but I did it. The car runs great. Plug and play! The only reason for 4 stars instead of 5 is the engine light is on but still running great. Thanks ECU Pro
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Posted 1 year ago
I removed the DME/ECU, FRM, and CAS module after recording Fault codes from my BMW 330i. Chose the service I wanted The ECU Pros' to cover. Exchanged a couple of emails before boxing up the items for shipping. They emailed their conclusion, I paid the service fee. Today I'm waiting for the items to make it back to me.
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Posted 1 year ago
Still waiting on the parts to get here.
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Posted 1 year ago
They were honest. It took a little longer to get back but it's working so far thanks
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Posted 1 year ago
Good experience. Everything happened as explained. Quick service for sure!
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Posted 1 year ago
Very quick turnaround time on a footwell module. The return packaging was subpar however. Some of the plastic bits on the connector pin area were broken off in the transit back.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,580 reviews