The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 27th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t been able to start the car and physically use it yet since the car is not done yet, but the software seems like there is a lot of options to suit different situations.”

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Posted 1 year ago

“Great speed not so great on FedEx to”

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Posted 1 year ago

“Very helpful, with reliable knowledge 👍🏻”

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Posted 1 year ago

“I own a 2011 Mini Cooper convertible. The car was running bad and I tried everything. I asked ECU Pro several questions and watched some u tube videos and went for it. I sent it in to them with the CAS's and a key. Unfortunately it was not repairable so I got a new rebuilt one from them. They warn you to have a mechanic install it , but I did it. The car runs great. Plug and play! The only reason for 4 stars instead of 5 is the engine light is on but still running great. Thanks ECU Pro”

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Posted 1 year ago

“I removed the DME/ECU, FRM, and CAS module after recording Fault codes from my BMW 330i. Chose the service I wanted The ECU Pros' to cover. Exchanged a couple of emails before boxing up the items for shipping. They emailed their conclusion, I paid the service fee. Today I'm waiting for the items to make it back to me.”

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Posted 1 year ago

“Still waiting on the parts to get here.”

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Posted 1 year ago

“They were honest. It took a little longer to get back but it's working so far thanks”

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Posted 1 year ago

“Good experience. Everything happened as explained. Quick service for sure!”

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Posted 1 year ago

“Very quick turnaround time on a footwell module. The return packaging was subpar however. Some of the plastic bits on the connector pin area were broken off in the transit back.”

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Posted 1 year ago

“2nd time we used them. they were efficient and timely. I wish I understood the reprogramming of the part and what it's all about.”

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Posted 1 year ago

“FAST SERVICE INSTALLED AFTER REPAIRED . BLINKERS WOULD FLASH FAST LIKE BULBS WERE OUT BUT THEY WERE NOT . WINDOWS DIDNT WORK STILL . CALLED AND TALKED TO SERVICE GUY WITH CODES THAT WERE IN MODULE THEY SAID THEY WERE INTERNAL FAULTS . I SENT IT BACK AND THEY SAID IT WAS TESTED ON ON OF THERE CARS AND HAD NO PROBLEMS . THEY SENT BACK AND WE INSTALLED IN ARE CAR AND IT SEEMS TO BE NO PROBLEMS . NO SURE WHAT WAS GOING ON BUT ITS FIXED NOW . THANKS”

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Posted 1 year ago

“Very fast return time! Recommend through all the bs these guys are the ones! So many scams out there.”

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Posted 1 year ago

“Good customer support and very timely service. Only thing is I wish I got a review on what was wrong with my ECU and what was repaired because my check engine light came back on after 10 minutes of installation.”

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Posted 1 year ago

“Services and repairs met with expectations. The videos involving "test" cars were helpful”

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Posted 1 year ago

“The communication wasn’t the best at first and I understand it was during the thanksgiving holiday, but some things didn’t get done like the key wasn’t put as number 1 so the comfort access doesn’t work.”

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Posted 1 year ago

“Everything works fine, but the message “Drivetrain malfunction!” is on.”

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Posted 1 year ago

“Sent in the DME to get tested. Got a confirmation email that my parts arrived at the facility and shortly after that I got a video of all my components being tested. 100% professional operation.”

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Posted 1 year ago

“I sent it in and they communicated pretty well, the only reason why I have a four-star it’s because It didn’t end up working, but I think I had a special issue that was unique to fix.”

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Posted 1 year ago

“Fast turn around and great customer support saved me lots of money and headache!!!”

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Posted 1 year ago

“Very simple and fast process. Shipped out my FRM and received it in the same week.”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 3,240 reviews