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The ECU Pro Reviews

4.9 Rating 3,082 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,082 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
FAST SERVICE INSTALLED AFTER REPAIRED . BLINKERS WOULD FLASH FAST LIKE BULBS WERE OUT BUT THEY WERE NOT . WINDOWS DIDNT WORK STILL . CALLED AND TALKED TO SERVICE GUY WITH CODES THAT WERE IN MODULE THEY SAID THEY WERE INTERNAL FAULTS . I SENT IT BACK AND THEY SAID IT WAS TESTED ON ON OF THERE CARS AND HAD NO PROBLEMS . THEY SENT BACK AND WE INSTALLED IN ARE CAR AND IT SEEMS TO BE NO PROBLEMS . NO SURE WHAT WAS GOING ON BUT ITS FIXED NOW . THANKS
Helpful Report
Posted 1 year ago
Very fast return time! Recommend through all the bs these guys are the ones! So many scams out there.
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Posted 1 year ago
Good customer support and very timely service. Only thing is I wish I got a review on what was wrong with my ECU and what was repaired because my check engine light came back on after 10 minutes of installation.
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Posted 1 year ago
Services and repairs met with expectations. The videos involving "test" cars were helpful
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Posted 1 year ago
The communication wasn’t the best at first and I understand it was during the thanksgiving holiday, but some things didn’t get done like the key wasn’t put as number 1 so the comfort access doesn’t work.
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Posted 1 year ago
Everything works fine, but the message “Drivetrain malfunction!” is on.
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Posted 1 year ago
Sent in the DME to get tested. Got a confirmation email that my parts arrived at the facility and shortly after that I got a video of all my components being tested. 100% professional operation.
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Posted 1 year ago
I sent it in and they communicated pretty well, the only reason why I have a four-star it’s because It didn’t end up working, but I think I had a special issue that was unique to fix.
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Posted 1 year ago
Fast turn around and great customer support saved me lots of money and headache!!!
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Posted 1 year ago
Very simple and fast process. Shipped out my FRM and received it in the same week.
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Posted 1 year ago
I was happy overall with the service. It was also nice to be able to communicate with actual people. I was able to email and to speak on the phone with the team. It was also a pretty quick turn around.
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Posted 1 year ago
Sending this part back for repair is a great option. ECU pro made it easy with included shipping and testing. Saved lots of $$ by not having to buy a new part and having to program it to the car.
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Posted 1 year ago
A little hard to get ahold of. But when they finally contact you back, they are nice, understanding and helpful. They did good work. And if they thought they messed up, they called me right away to sort it out.
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Posted 1 year ago
Thanksssss
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Posted 1 year ago
I wish you would have found something wrong. I have one question how do you test the computer on a machine?
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Posted 1 year ago
Transaction handled very professionally. Return shipment was great! Outcome not completely certain ECU computer is not the problem Car taken to shop Will update upon completion of project
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Posted 1 year ago
Great service. My 2005 Mini Copper S BCM was tested by these guys and it was still good. Very honest team over there. They missed an email of mine for return of the unit so it took longer for return so that's why 4 stars.
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Posted 1 year ago
While I haven't installed the footwell module yet, their online program, and assistance over the phone was great. They needed my cas module because my footwell module was too far gone, I figured it was, and reprogrammed the new module. They also made me a new key. Thanks guys! Only reason I gave a 4 star is I haven't tried the replaced module yet.... been out of town....
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Posted 1 year ago
Good website and fast turnaround time
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Posted 1 year ago
They know what there’re doing over there!
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,082 reviews