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The ECU Pro Reviews

4.9 Rating 3,879 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,879 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The ECU Pro 5 star review on 23rd March 2026
RON SMIGLA
The ECU Pro 5 star review on 14th December 2025
Shane Montross
The ECU Pro 5 star review on 24th October 2025
Qiondra Brown
The ECU Pro 5 star review on 10th October 2025
Anonymous
The ECU Pro 5 star review on 4th September 2025
Georges Prophete
The ECU Pro 5 star review on 17th August 2025
Anonymous
The ECU Pro 5 star review on 27th June 2025
Adam Korman
98
Anonymous
Anonymous  // 01/01/2019
I was happy overall with the service. It was also nice to be able to communicate with actual people. I was able to email and to speak on the phone with the team. It was also a pretty quick turn around.
Helpful Report
Posted 2 years ago
Sending this part back for repair is a great option. ECU pro made it easy with included shipping and testing. Saved lots of $$ by not having to buy a new part and having to program it to the car.
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Posted 2 years ago
A little hard to get ahold of. But when they finally contact you back, they are nice, understanding and helpful. They did good work. And if they thought they messed up, they called me right away to sort it out.
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Posted 2 years ago
Thanksssss
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Posted 2 years ago
I wish you would have found something wrong. I have one question how do you test the computer on a machine?
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Posted 2 years ago
Transaction handled very professionally. Return shipment was great! Outcome not completely certain ECU computer is not the problem Car taken to shop Will update upon completion of project
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Posted 2 years ago
Great service. My 2005 Mini Copper S BCM was tested by these guys and it was still good. Very honest team over there. They missed an email of mine for return of the unit so it took longer for return so that's why 4 stars.
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Posted 2 years ago
While I haven't installed the footwell module yet, their online program, and assistance over the phone was great. They needed my cas module because my footwell module was too far gone, I figured it was, and reprogrammed the new module. They also made me a new key. Thanks guys! Only reason I gave a 4 star is I haven't tried the replaced module yet.... been out of town....
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Posted 2 years ago
Good website and fast turnaround time
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Posted 2 years ago
They know what there’re doing over there!
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Posted 2 years ago
The ECU Pro did everything promised within the turn around time promised. They also provide excellent courteous service over the phone, especially Dave.
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Posted 2 years ago
service was good and fast
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Posted 2 years ago
The ECU Pro team was very responsive and quickly answered my questions. Looking forward to getting my parts back.
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Posted 2 years ago
Good service and extra is a bonus. Car started with new key and now have a no crank no start issue.
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Posted 2 years ago
Overall fixed the main issue… would and have recommended to others already
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Posted 2 years ago
Sent in my car's ECU and no fault found. But the part was returned promptly and there was definitely an improvement in the car's performance. They claim to have done nothing but the assurance the ECU was functioning correctly allows me to search other problems in the car. Definitely issues with the car and I can take ECU problems out of the mix.
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Posted 2 years ago
Great customer service
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Posted 2 years ago
Pretty good so far quick and fast
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Posted 2 years ago
Quick turn around speedy service good price
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Posted 2 years ago
i'm sure you are busy so i can't expect fast service but i liked the service. there was a discrepancy on the web site about the vehicle having a cas module, but after clearing that up everything went as well as expected. your receptionist was very profesional. shipping was slow but expected in this day and age. i haven't gotten the ecu back yet but i'm sure it will be fine. thank you, barry
Helpful Report
Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,879 reviews