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The ECU Pro Reviews

4.9 Rating 3,082 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,082 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The ECU Pro did everything promised within the turn around time promised. They also provide excellent courteous service over the phone, especially Dave.
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Posted 1 year ago
service was good and fast
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Posted 1 year ago
The ECU Pro team was very responsive and quickly answered my questions. Looking forward to getting my parts back.
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Posted 1 year ago
Good service and extra is a bonus. Car started with new key and now have a no crank no start issue.
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Posted 1 year ago
Overall fixed the main issue… would and have recommended to others already
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Posted 1 year ago
Sent in my car's ECU and no fault found. But the part was returned promptly and there was definitely an improvement in the car's performance. They claim to have done nothing but the assurance the ECU was functioning correctly allows me to search other problems in the car. Definitely issues with the car and I can take ECU problems out of the mix.
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Pretty good so far quick and fast
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Posted 1 year ago
Quick turn around speedy service good price
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Posted 1 year ago
i'm sure you are busy so i can't expect fast service but i liked the service. there was a discrepancy on the web site about the vehicle having a cas module, but after clearing that up everything went as well as expected. your receptionist was very profesional. shipping was slow but expected in this day and age. i haven't gotten the ecu back yet but i'm sure it will be fine. thank you, barry
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Posted 1 year ago
Fast turn around time and very quick and easy process.
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Posted 1 year ago
Haven't tested it but so their customer service is pretty nice and responsive.
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Posted 1 year ago
Finally! Back on the road thanks to ECU Pro. Everything working as it should
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Posted 1 year ago
Quick and easy process to send your own part out and have it repaired. Minimal communication is needed and they deliver what they promise
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Posted 1 year ago
I knew what was wrong before I sent my DDE in. They said they could repair it. I sent it in, and received an email "After inspecting your DME and the corrosion that it has from the water damage we are not able to offer a repair on this. This even has a pretty distinct burnt smell to it when opening the DME". I was a little disappointed because I knew that just one of the pair of injector drivers was bad and they said they could replace it. Regardless. Plan B was to clone a spare DDE I had, so that's what we did instead of fixing my original DDE. I've only had it a day, but so far so good.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,082 reviews