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The ECU Pro Reviews

4.9 Rating 3,240 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,240 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
I was happy overall with the service. It was also nice to be able to communicate with actual people. I was able to email and to speak on the phone with the team. It was also a pretty quick turn around.
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Posted 1 year ago
Sending this part back for repair is a great option. ECU pro made it easy with included shipping and testing. Saved lots of $$ by not having to buy a new part and having to program it to the car.
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Posted 1 year ago
A little hard to get ahold of. But when they finally contact you back, they are nice, understanding and helpful. They did good work. And if they thought they messed up, they called me right away to sort it out.
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Posted 1 year ago
Thanksssss
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Posted 1 year ago
I wish you would have found something wrong. I have one question how do you test the computer on a machine?
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Posted 1 year ago
Transaction handled very professionally. Return shipment was great! Outcome not completely certain ECU computer is not the problem Car taken to shop Will update upon completion of project
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Posted 1 year ago
Great service. My 2005 Mini Copper S BCM was tested by these guys and it was still good. Very honest team over there. They missed an email of mine for return of the unit so it took longer for return so that's why 4 stars.
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Posted 1 year ago
While I haven't installed the footwell module yet, their online program, and assistance over the phone was great. They needed my cas module because my footwell module was too far gone, I figured it was, and reprogrammed the new module. They also made me a new key. Thanks guys! Only reason I gave a 4 star is I haven't tried the replaced module yet.... been out of town....
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Posted 1 year ago
Good website and fast turnaround time
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Posted 1 year ago
They know what there’re doing over there!
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Posted 1 year ago
The ECU Pro did everything promised within the turn around time promised. They also provide excellent courteous service over the phone, especially Dave.
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Posted 1 year ago
service was good and fast
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Posted 1 year ago
The ECU Pro team was very responsive and quickly answered my questions. Looking forward to getting my parts back.
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Posted 1 year ago
Good service and extra is a bonus. Car started with new key and now have a no crank no start issue.
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Posted 1 year ago
Overall fixed the main issue… would and have recommended to others already
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Posted 1 year ago
Sent in my car's ECU and no fault found. But the part was returned promptly and there was definitely an improvement in the car's performance. They claim to have done nothing but the assurance the ECU was functioning correctly allows me to search other problems in the car. Definitely issues with the car and I can take ECU problems out of the mix.
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Pretty good so far quick and fast
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Posted 1 year ago
Quick turn around speedy service good price
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Posted 1 year ago
i'm sure you are busy so i can't expect fast service but i liked the service. there was a discrepancy on the web site about the vehicle having a cas module, but after clearing that up everything went as well as expected. your receptionist was very profesional. shipping was slow but expected in this day and age. i haven't gotten the ecu back yet but i'm sure it will be fine. thank you, barry
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,240 reviews