The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 2,924 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WOW!! Very clear communication, continuous follow up, Good Pricing....and best of all....problem is FIXED!! They repaired the ECU on my 2007 Mercedes C280 and it is PERFECT!!”

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Posted 1 year ago

“Great service, fast turn around the module was returned repaired and worked perfectly with no further programming required. It was truly plug and play!”

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Posted 1 year ago

“They went out of the way to help me figure out the problem with my frm module. Service top notch great people to deal with thank you for all you do.”

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Posted 1 year ago

“Super helpful and super fast”

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Posted 1 year ago

“Repaired the FRM for my BMW X5 same day it arrived and shipped back out in the same day! No telling what this would have cost at the BMW dealership. Very satisfied customer! Communication level was very high from ECU Pro”

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Posted 1 year ago

“When I called, they were super helpful in letting me know what I needed to do. After I sent my part in, they were surprisingly quick with the turnaround that it almost felt too good to be true, but now my car is working thanks to these guys.”

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Posted 1 year ago

“These guys are awesome! I had a 2011 BMW 328i with the known FRM module failure after a jump start attempt. Sent in my unit on a Wednesday and three days later they informed me my unit could be repaired, which I had them do. Got it back exactly one week after I sent in, and all the light functionality returned, with NO coding or other issues. I spent $250 total on this, instead of paying my indie-BMW shop in TN $1246, which was their quote.”

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Posted 1 year ago

“Top service. I am very satisfied 💪”

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Posted 1 year ago

“Footwell control module came back and worked as expected. They received it and they're turned around time was quick. Will be definitely doing business with them again. Ken G.”

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Posted 1 year ago

“Awesome service, kept me updated on everything that was going on with my FRM. Saved me a lot of money and was very quick. Will definitely be using you for my next module issues.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“I wish I found ECU Pro sooner! My CAS module failed and BMW could not give me an estimated date on when I'd be able to order a new one. I sent my damaged module to ECU, they tested it, fixed the issue and sent it back in a week's time. There was an open line of communication during testing, and they walked me through their process. They even sent me a video of my CAS and DME working before sending it back. Very professional team and I'm extremely grateful for their level of skill. Easiest 5-star rating ever given.”

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Posted 1 year ago

“Very good experience. The communication was great and the processes they you have are very organized and professional!”

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Posted 1 year ago

“Part received, installed, works exactly as promised. The video of it installed and operating in a test car was unexpected! Quite an innovative way to instill confidence!”

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Posted 1 year ago

“Shipped my FRM (2011 BMW 328i) to the ECU Pro on 11/28/2023. Delivered to them on 11/30(Thu). They repaired it and shipped it to me the next day 12/1(Fri). I've got it today (12/4, Mon) and installed it in my car. Everything works great. This is my go-to place for FRM repair!!!!!!”

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Posted 1 year ago

“Awesome customer service! We received repairs promptly, and shipping was all promptly as well. This is our 2nd time using ECU PRO and everything has been perfect both times. 👌”

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Posted 1 year ago

“good customer service”

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Posted 1 year ago

“We were very satisfied with all the crew at ECU. I would and will recommend them to anyone who needs repairs.”

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Posted 1 year ago

“Let me tell you about this company ... 💯 The best company I have ever dealt with in 30 years of driving . Not only did they fix my truck they kept me informed throughout process from start to finish. They were fast, affordable and professional . I would recommend them to ALL drivers on the road . Merry Christmas ECU Pro & may God bless you & yours.”

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Posted 1 year ago

“Quick and effective use of my time and money! Great and very easy the 128i has cleared it issues.”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,924 reviews