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The ECU Pro Reviews

4.9 Rating 4,515 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
412
 Metrics
4.9
Based on 4,515 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The ECU Pro Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Melissa Murphy
Verified Buyer
“I dumped 4K into my Mercedes SLK350 before they decided it was possibly the ECU. A friend of mine found this place and I figured why not give it a shot, Mercedes wanted over a thousand and I was fine putting that kind of money in the car. I sent it in and they were able to detect some problems and fix it. It was less than a quarter of the price of what I would have paid. Their customer service was also great! Very easy to work with.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
James Michka
Verified Buyer
“Sent in a non working frm module, within a few days had one that was working great. Easy step by step instructions to insure a smooth proicess.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“I recently had my BMW’s CAS module repaired by ECU Pro, and their service was outstanding. They diagnosed the issue quickly, completed the repair with precision, and got my car back on the road without any hassle. Their communication, turnaround time, and technical expertise were excellent. Highly recommended for anyone dealing with BMW electronic or immobilizer issues.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
John Gilginas
Verified Buyer
“Had a great experience with the folks at ECU Pro! Very responsive, experienced and answered all of my questions about prevention. I’d recommend them to anyone!”
Helpful Report
(The ECU Pro) - Posted 2 months ago
ABS Performance
Verified Buyer
“Awesome as always”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Tim Stutzman
Verified Buyer
“They have quick response and quick repair. Never disappoint”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Alex Rull
Verified Buyer
“Very satisfied with the service. My E90 was experiencing symptoms of a failed CAS Module including a buzzing noise behind the glove box, headlights/taillights staying on, issues starting the car. I sent in my module for testing/repair and received it back after a week of them receiving it. All I needed to send out was my CAS and DME Module as well as my key Fob(kept the blade in case I needed to get in my car as I wasn't making a duplicate) Big shout out to The ECU Pro for the fast and affordable service. 👍👍”
Helpful Report
(The ECU Pro) - Posted 2 months ago
John Kaminski
Verified Buyer
“I was very pleased with their quick service and turnaround time and most of all honest FRM module service ! Mine ended up not being the FRM module but a low weak battery and alternator output. They only charged me the initial $99 which was well worth it. They did not try to upsell me to a new rebuilt for $500. As most of us know Bmw electronics is something we have to rely on the professionals to repair/diagnose. Seems like we never really know if companies are straight up with us. ECU pro it’s not one of them thanks everybody who checked out my stuff and was honest.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Jenna Wright
Verified Buyer
“ecu pro is amazing, fast and they communicate well. I would definitely recommend them in any part I need fixed again.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Scott Lucas
Verified Buyer
“Worked perfectly. Will use again in the future.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“After searching for someone to help with my BMW here in the Bahamas, I came across ECU Pro. After several conversations with their team, I felt confident shipping my BMW parts to them for service. To my surprise, they made the entire process smooth and stress-free. They even went above and beyond by helping me when I ran into issues with U.S. Customs. It was especially refreshing to always speak with a real person—something that's becoming rare these days. A special thank you to Dave—you rock! Your professionalism, patience, and excellent customer service made all the difference. Now I have my parts back in hand, and I'm excited to get my BMW back on the road. I highly recommend ECU Pro to anyone looking for knowledgeable experts and outstanding customer service.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Terry Gowin
Verified Buyer
“The contact was very responsive by retesting the ECM under warm conditions simulating operating temperature to reassure that the ECM would perform properly”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“The group was very professional. The repair was completed and the part returned promptly with no headache or hassle.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Robert Santiago
Verified Buyer
“The people were friendly explained everything what I needed to do and everything worked out great thank you ECU pro you guys are great”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Tom Baars
Verified Buyer
“I'm very impressed with The ECU Pro's service. For 159$ they tested my ECU (which I was sure needd repair or replacment), and sent me of a video of my Audi A4 ECU running another vehicle, along with real time diagnostics showing the #2 coil under question firing and working properly. They even shipped back the ECU without extra charge. The best customer service experience I've had in a long time.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Daniel Beatrice
Verified Buyer
“100% recommended; highly professional.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Kevin Gibson
Verified Buyer
“ECU PRO got me back up and running with confidence they are very professional and handled my repair in a timely manner thanks ECU PRO!”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Reuben Pilar
Verified Buyer
“Fast service and easy communications with the team. Quality work you can depend on. Thank you!”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Aaron M. Paulsen
Verified Buyer
“Excellent Service. Fast turnaround was greatly appreciated. Will be doing business with ECU Pros again!!!”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Marissa Lury
Verified Buyer
“This shop is amazing. I was leaving out of state and was able to pull the computer out and have family send it out and put it back in my car before I came home. Super easy and convenient.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
The ECU Pro is rated 4.9 based on 4,515 reviews
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