The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,929 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,929 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 10th April 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast turnaround great communication”

Helpful Report

Posted 2 years ago

“I had hoped my old DME could be repaired. Unfortunately, I had to buy a reconditioned unit. However, so far so good. I haven't had any more half engine/limp mode problems with the replacement module. Hopefully this will be a permanent fix. Very good customer service.”

Helpful Report

Posted 2 years ago

“I got the part back in a timely fashion! All problems were solved!”

Helpful Report

Posted 2 years ago

“Fast turn around and good communication!”

Helpful Report

Posted 2 years ago

“Excellent customer service! Easy process. Will definitely recommend to my friends and family.”

Helpful Report

Posted 2 years ago

“Excellent service. Lots of help in diagnosing the problem.”

Helpful Report

Posted 2 years ago

“Fast and easy very professional”

Helpful Report

Posted 2 years ago

“Great experience. Fast shipping! True plug & play! Will use again!”

Helpful Report

Posted 2 years ago

“The service was quick and the technician very knowledgeable. I treasure the video that was given to assure the computer was working. Great work. I will use them again.”

Helpful Report

Posted 2 years ago

“I called to check on my parts arrival and got a quick answer and it showed tremendous customer service”

Helpful Report

Posted 2 years ago

“Great company to do business with They make the process of repairing or replacing your ECU super easy”

Helpful Report

Posted 2 years ago

“Very quick, knowledgable, very easy to deal with and get through the process they email you to keep you updated.”

Helpful Report

Posted 2 years ago

“Got my DME in for replacement, turn around time was fast, service is good”

Helpful Report

Posted 2 years ago

“Good job ECU thank you saving money and time again thank you will do business again”

Helpful Report

Posted 2 years ago

“Thank you ECU Pro team for your excellent service. Efficient, Great communication, Great service, Honesty. When it’s necessary I will count on you guys! Thank you!”

Helpful Report

Posted 2 years ago

“OMG I was so worried it wasn’t going to be repaired but rest assured they worked their magic and now everything is back to normal. So pleased i found ECU PRO. Thank you all.”

Helpful Report

Posted 2 years ago

“I manage an Auto Repair facility. The ECU Pro provided timely and accurate service, at a reasonable price. Their communication throughout the entire process was exceptional. I will likely use them again”

Helpful Report

Posted 2 years ago

“ECU Pro diagnosed my ecu pretty quick after receiving it. And sent it back to me quickly.”

Helpful Report

Posted 2 years ago

“The ECU pro was quick to send me clear instructions on how to ship my ECU. I sent it in for a repair and they ended up just emailing me a day after with a clear video showing it was functioning and an explanation email that I would be receiving a refund and only receive a testing fee. These are great honest people to work with.”

Helpful Report

Posted 2 years ago

“I contacted ECU PRO after the ecu in my Mercedes suddenly died. They were patient and responsive to deal with, both through emails and phone calls, as we decided how to proceed with my unrepairable ecu. Once I got the required parts shipped in, they promptly made and delivered a clone. The clone failed shortly. While that may sound discouraging, I assure you this was a positive experience. In a car with no blank replacement available, they must source one through a wrecking yard. They have no way of knowing what the donor car went through, so a certain failure rate is to be expected. What impressed me was the response… they analyzed the failure, and determined it was different enough from my original to rule out a problem with my car. Many companies would’ve taken that opportunity to pass the buck. They moved me to the front of the cue and had another replacement clone here within days under warranty. They stand behind their product, and in these days that is a rarity.”

Helpful Report

Posted 2 years ago

The ECU Pro is rated 4.9 based on 3,929 reviews