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The ECU Pro Reviews

4.9 Rating 3,741 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,741 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
This was my first time using or finding out about reprogramming my BMW 48 hours of getting my parts they were done I appreciate the promptness and the video detailing the parts work for your vehicle type I highly recommend this company double the stars and give 10 no lie. White Lion is on the road again Thank you ECU
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Posted 1 year ago
I’m truly impressed with ECU Pro’s efficiency, accuracy, and promptness with their service. Turnaround time was great so we could get this BMW back on the street. ECU Pro will be the first stop for our computer module problems from now on and I recommend them to heavy vehicle operators also. Thank You!
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Posted 1 year ago
Very fast service! Customer service was great on the phone too!
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Posted 1 year ago
These guys are excellent! Quick turn around and the video of the repair is testament of their professionalism.
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Posted 1 year ago
The entire transaction took less than a week and that included FedEx delay for a snow storm. They communicated through email the entire time. I got my DME back and put it in and everything just worked like it was supposed to. The whole process was great! Thanks ECU Pro! I highly recommend! Andrew Webb
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Posted 1 year ago
Great customer service. Very fast return of product. I highly recommend ECU Pro.
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Posted 1 year ago
Excellent customer service. Clean instruction on how to remove, ship, and re-install frm.
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Posted 1 year ago
I had a dead battery in my bmw e91. After trying multiple times to jump start, I ended up swapping out the battery. Unfortunately, that process messed up my frm. I shipped to ECU pro, they diagnosed and fixed in one day and quickly shipped back out to me.
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Posted 1 year ago
Great service ,I definitely will use them again
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Posted 1 year ago
Had a problem with the ECU communicating but the guys took it right back and jumped on it ASAP very professional service
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Posted 1 year ago
AMAZING. Fast service, great communication and customer service. Everything went perfect and my bmw is back up and running. Wouldn’t use any other company. Thanks again guys!
The ECU Pro 5 star review on 24th January 2024
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Posted 1 year ago
QUICK TURNAROUND AND ETREMELY EASY TO USE. VERY HAPPY WITH THE SERVICE.
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Posted 1 year ago
Spoke to rep on phone first to make sure they still worked on module from my car since it was a 2006. They did and guided me through the online form to pick correct options. Fast and efficient service once they received. Really liked that they sent me video of my module working in another vehicle to test it out before sending it back. My module did not end up needing repair, so they adjusted pricing to diagnostic only which saved me a bit. It was helpful to know that it was not the source of my cars issues. Would definitely recommend to others and use again.
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Posted 1 year ago
Sent cas and ecu on Monday, by the end of the week I had a video documenting the performance and condition of my parts. I would have received it back the following Monday but this recent snow business in the south caused the delay. NOT ECUs fault. I'm sure each case may depend upon individual circumstance so maybe it'll be the end of the week before youd get it back but I definitely have NO complaints. I won't hesitate to go to ECU in the future.
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Posted 1 year ago
Fast fair price and good work. 100 percent recommend.
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Posted 1 year ago
Everything was done very professional and honest, the communication was clear and constant. The end result surpassed my expectations. Keep it up.
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Posted 1 year ago
My regular ECU repair guys could not take on this DME. Found ECUPRO on a client recomendation. They got the job done.
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Posted 1 year ago
Great service, timely responses
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Posted 1 year ago
I called for information. Got what I needed sent it in. Had it fixed put it back on everything works great.
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Posted 1 year ago
I was looking all over the place for help on my ECU and after doing some research I stumbled upon ECU pro and after having little hope for a solution to my problem they finally helped me get the peace of mind I was looking for I’m thankful for their service
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,741 reviews