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The ECU Pro Reviews

4.9 Rating 3,086 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,086 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The time frame from shipping to then receiving the part back was within 7 business days. I sent my ecu in for examining thinking I would have to replace it, they fixed it for a quarter of the price a brand new one would be from the dealership. I got the part back, plugged it in and my car works perfectly with no check engine light!
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(The ECU Pro) - Posted 3 months ago
Very helpful and professional. The way they explained what happened to my ecu and the repairs needed. The found burnt line on the board. Installed my ecu and car worked flawlessly after repairs. I highly recommend the ecu pros
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(The ECU Pro) - Posted 3 months ago
Pcp4 works great fast delivery
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Posted 3 months ago
I sent my ecm to PA by USPS 3 day priority mail, rom FL they rec'd it in 3 days over the weekend. They did not look at my ECM until Tuesday. They stated they got 50 ecm's in the mail on Monday. At that time I stated to replace it. It took ECUPRO until Thursday to ship out my ecm. They state on their website and the invoice it is Fedex 2 day Express. I did not get my ecm until late Tuesday, 6 days later. I took my car for a short ride on Wed. about 10 miles total, it seemed to work fine. The real proof will be tonight when I hve to drive 35 miles for groceries and back home. I am praying it does not stall, like it had been.
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(The ECU Pro) - Posted 3 months ago
Very happy with the repair and excellent customer service!
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(The ECU Pro) - Posted 3 months ago
Reviewing prematurely just to get the warranty extension. Not sure if I’m going to need it yet or not. Received my ECU back and the cylinder #3 misfire was fixed but immediately after installation I have P0001 code for fuel system circuit open that I didn’t have before so I now have to take my car to a mechanic to get the fuel system tested before I can send my ECU back in for warranty repair. I will revise my review depending on the final outcome.
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(The ECU Pro) - Posted 3 months ago
Very please with the service. I received a video documenting that the newly prgrammed ECU. Turn around time was quick. If I need this service perfomred again, I'll definitely use ECU Pros.
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(The ECU Pro) - Posted 3 months ago
The truth.. and very professional...
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Posted 3 months ago
good job!
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Posted 3 months ago
Great communication and service. Recommended.
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(The ECU Pro) - Posted 3 months ago
Good service happy they were able to help us out.
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(The ECU Pro) - Posted 3 months ago
Thanks for all the help when my usual computer tech failed me . It was good to find your services .
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(The ECU Pro) - Posted 4 months ago
Glad I found ECU Pro. Reasonably priced, very fast turnaround, and fixed the issue with the lighting control module on my BMW. What more could you ask for? Would absolutely use them again.
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(The ECU Pro) - Posted 4 months ago
The service is AMAZING!!! They were on top of their customer service; they were able to quickly and efficiently locate the problem of our EWS repair and got back to us in a very professional and timely manner. Would recommend!
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(The ECU Pro) - Posted 4 months ago
I sent my EIS and keys in for testing. Testing was completed in a satisfactory and timely manner. The only criticism is that all communication is via email. So rather than having the ability to have a 5 minute conversation with the technician who did the testing, you wind up sending emails back and forth over a couple of different days.
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(The ECU Pro) - Posted 4 months ago
Very good quick customer service!
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(The ECU Pro) - Posted 4 months ago
Well Done Repair
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(The ECU Pro) - Posted 4 months ago
Sent my BMW &50 Li modules to ECU Pro. Email communication was excellent identifying what steps were happening. Fortunately the modules did not need repair. They performed the security AWS sync, tested and retruned the modules. I installed and car started . At one point, I called and spoke with Stephanie. She was a great person to talk to and clarified when my modules would be shipped. Thanks for your service and honesty. Bill
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(The ECU Pro) - Posted 4 months ago
ECU Pro was easy to work with. When it was clear that my DME could not be repaired, they agreed to reprogram a customer provided donor DME for the repair fee. So far the reprogrammed DME has worked without any issues. I am satisfied with their work and service.
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(The ECU Pro) - Posted 4 months ago
I am very happy with your response time, and clear outline of required process steps.
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(The ECU Pro) - Posted 4 months ago
The ECU Pro is rated 4.9 based on 3,086 reviews