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The ECU Pro Reviews

4.9 Rating 3,086 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 3,086 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
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Nicole Weil
Verified Buyer
“The time frame from shipping to then receiving the part back was within 7 business days. I sent my ecu in for examining thinking I would have to replace it, they fixed it for a quarter of the price a brand new one would be from the dealership. I got the part back, plugged it in and my car works perfectly with no check engine light!”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Steven Rodriguez
Verified Buyer
“Very helpful and professional. The way they explained what happened to my ecu and the repairs needed. The found burnt line on the board. Installed my ecu and car worked flawlessly after repairs. I highly recommend the ecu pros”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Audie Moreno
Verified Buyer
“Pcp4 works great fast delivery”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I sent my ecm to PA by USPS 3 day priority mail, rom FL they rec'd it in 3 days over the weekend. They did not look at my ECM until Tuesday. They stated they got 50 ecm's in the mail on Monday. At that time I stated to replace it. It took ECUPRO until Thursday to ship out my ecm. They state on their website and the invoice it is Fedex 2 day Express. I did not get my ecm until late Tuesday, 6 days later. I took my car for a short ride on Wed. about 10 miles total, it seemed to work fine. The real proof will be tonight when I hve to drive 35 miles for groceries and back home. I am praying it does not stall, like it had been.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Jack Toner
Verified Buyer
“Very happy with the repair and excellent customer service!”
Helpful Report
(The ECU Pro) - Posted 3 months ago
George Phillips
Verified Buyer
“Reviewing prematurely just to get the warranty extension. Not sure if I’m going to need it yet or not. Received my ECU back and the cylinder #3 misfire was fixed but immediately after installation I have P0001 code for fuel system circuit open that I didn’t have before so I now have to take my car to a mechanic to get the fuel system tested before I can send my ECU back in for warranty repair. I will revise my review depending on the final outcome.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Daniel Riley
Verified Buyer
“Very please with the service. I received a video documenting that the newly prgrammed ECU. Turn around time was quick. If I need this service perfomred again, I'll definitely use ECU Pros.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Jesus Pilarte
Verified Buyer
“The truth.. and very professional...”
Helpful Report
Posted 3 months ago
Brian Huynh
Verified Buyer
“good job!”
Helpful Report
Posted 3 months ago
John Verbitski
Verified Buyer
“Great communication and service. Recommended.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Adrian Marquez
Verified Buyer
“Good service happy they were able to help us out.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Anonymous
Verified Buyer
“Thanks for all the help when my usual computer tech failed me . It was good to find your services .”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Andrew Head
Verified Buyer
“Glad I found ECU Pro. Reasonably priced, very fast turnaround, and fixed the issue with the lighting control module on my BMW. What more could you ask for? Would absolutely use them again.”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Edwin Barrios
Verified Buyer
“The service is AMAZING!!! They were on top of their customer service; they were able to quickly and efficiently locate the problem of our EWS repair and got back to us in a very professional and timely manner. Would recommend!”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Anonymous
Verified Buyer
“I sent my EIS and keys in for testing. Testing was completed in a satisfactory and timely manner. The only criticism is that all communication is via email. So rather than having the ability to have a 5 minute conversation with the technician who did the testing, you wind up sending emails back and forth over a couple of different days.”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Andre Rosser
Verified Buyer
“Very good quick customer service!”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Jerry Simon
Verified Buyer
“Well Done Repair”
Helpful Report
(The ECU Pro) - Posted 4 months ago
William Miller Jr
Verified Buyer
“Sent my BMW &50 Li modules to ECU Pro. Email communication was excellent identifying what steps were happening. Fortunately the modules did not need repair. They performed the security AWS sync, tested and retruned the modules. I installed and car started . At one point, I called and spoke with Stephanie. She was a great person to talk to and clarified when my modules would be shipped. Thanks for your service and honesty. Bill”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Anonymous
Verified Buyer
“ECU Pro was easy to work with. When it was clear that my DME could not be repaired, they agreed to reprogram a customer provided donor DME for the repair fee. So far the reprogrammed DME has worked without any issues. I am satisfied with their work and service.”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Jerome Pollard
Verified Buyer
“I am very happy with your response time, and clear outline of required process steps.”
Helpful Report
(The ECU Pro) - Posted 4 months ago
The ECU Pro is rated 4.9 based on 3,086 reviews
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