Login
Start Free Trial Are you a business? Click Here

The ECU Pro Reviews

4.9 Rating 3,304 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,304 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Friendly and professional staff. My bmw module was diagnosed and fixed fast. Overall experience was great. I would definitely choose ecu pro again in the future.
Helpful Report
Posted 1 year ago
Couldn’t be pleased anymore. The turnaround time was amazing. They told me what was going on with it. I’ll definitely refer them to other people I work for Napa I’m an outside sales rep and I see about 125 people a week mainly mechanics so yes, very pleased.
Helpful Report
Posted 1 year ago
The guys at ECU pro checked my dme and Cas and nothing was wrong and sent it back in good time.
Helpful Report
Posted 1 year ago
Awesome service to have available. Tested my ECU, sent clear concise video showing installation and performance in your twin to my X5, and returned unit quickly. Good value for anyone diagnosing their vehicle prior to costly and potentially ineffective repairs. Would definitely recommend and use again.
Helpful Report
Posted 1 year ago
Very good communication through the process. Unit was replaced and took care of the problem as soon as I plugged it back in. Good shipping process with tracking. Didn't take long at all.
Helpful Report
Posted 1 year ago
quick and fast turnaround. great service.
Helpful Report
Posted 1 year ago
Called to verify I was sending the correct parts and was always able to reach someone. They verified the issues, repaired them, and sent them back quickly. Plugged everything back in and works perfect.
Helpful Report
Posted 1 year ago
Had a problem with Essentric shaft operation .. ECU PRos diaged and repaired inside a week and we are back in business. Extremely happy wwith there service and operations
Helpful Report
Posted 1 year ago
Great to deal with, had item inspected, repaired and shipped back to me quickly.
Helpful Report
Posted 1 year ago
Excellent service. Dave is super helpful.
Helpful Report
Posted 1 year ago
Very quick diagnostics and return. Helpful how-to's on parts removal and great communication on status of items set in.
Helpful Report
Posted 1 year ago
Great communication Attentive to my needs and concerns Thorough with their diagnosis and testing
Helpful Report
Posted 1 year ago
Top notch repair of faulty units. At first I had reservations, no longer. Repairs done faster and cheaper than a repair shop or stealership.
Helpful Report
Posted 1 year ago
The ECU Pro team demonstrated great professionalism. I adhered to the online instructions provided by them to remove the faulty module and dispatched it to them. They promptly repaired it on the same day they received it and returned it the following day. I would like to express my sincere gratitude to the ECU Pro team for their exceptional service and expertise. Thank you for your outstanding work.
Helpful Report
Posted 1 year ago
Prompt service. Solved my proble. Thank you!
Helpful Report
Posted 1 year ago
Always very helpful my go to spot highly recommend
Helpful Report
Posted 1 year ago
Súper great service they helped and showed me the video of proof and yes they were right my ecu tested good and fem also the problem was found on the ism as they had mentioned to me as a suggestion thanks for the good job
Helpful Report
Posted 1 year ago
They are responsive to my questions and knowledgeable of Mercedes ECU and EIS systems. Very good service and fast shipping.
Helpful Report
Posted 1 year ago
Fast and very good communication
Helpful Report
Posted 1 year ago
Quick and easy process for BMW FRM repair. Tech support answered my questions on the phone before sending the unit and they gave me e-mail updates throughout the process when my FRM arrived, and when it was repaired and shipped back. They provided me with directions for reinstalling and it was plug and play and back to normal.
Helpful Report
Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,304 reviews