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The ECU Pro Reviews

4.9 Rating 3,760 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,760 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Outstanding customer service and support. They stand behind their work and will work with you if anything abnormal happens! Highly recommend them for Mini Cooper CAS work!
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Posted 2 years ago
Installed the new CAS and the BMW fired right up with the previous problem all gone . Great service , fast turn around and really happy with communications.
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Posted 2 years ago
Several times dealing with this company and cannot say enough for the whole experience!!! Will be a customer from now on. Own a Euro Shop so we will be back again!!!
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Posted 2 years ago
Finding these guys was an absolute godsend. Our '08 BWM wagon had multiple bizarre issues that our local BMW mechanic couldn't figure out. Eventually, they narrowed it down to the CAS unit. Unfortunately, since it required special access privileges and software, they said the dealer would have to repair it — meaning a multi-thousand-dollar repair for an older vehicle. ECU Pro came to the rescue and were able to replace the unit. The process was simple and straightforward. My mechanic removed the unit and the ECU and sent them, along with a key, to ECU Pro, who then programmed a refurbished unit to work with our vehicle. So far, the gremlins that were plaguing us have disappeared. ECU Pro were easy to deal with and available via the phone. They were polite and extremely knowledgeable. I cannot recommend them highly enough.
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Posted 2 years ago
So far I haven't had the time to install the ECU but I am this evening when I get off work, they did an amazing job and everything was done in a very timely manner! Will definitely be recommending to anyone in need of a refurbished or clone ECU! will send a video of my bmw running once I get everything installed!
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Posted 2 years ago
I was asked to get a 2007 BMW E92 running again. The car had been sitting for 2 years. I was told the ECU may have been damaged. I contacted ECU Pro. They guided me thru the procedure to send the equipment to them for testing. Within 2 days of receiving the equipment, they informed me that the ECU was okay and returned it to me. I was more than impressed with their quick and professional service.
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Posted 2 years ago
Great service and turn time! Plugged in the fixed ECU in on my daughters 2012 Mini Cooper and crossed my fingers! Boom! All is good. So glad I found this! If you have limited mechanical skills you can do this yourself as I did. Stupid trim removal is the hardest part. Lol Really tho. Saved me $1400 at least. I sent into ECU pro for test which was $99. Got a notice it could be fixed for $250. Thought awesome only $340. But when I went to pay that they gave me credit for the $99 and only charged another $150. All together $250! Totally could have got me for the $350 and would have been fine with that. Stand up company for sure!
The ECU Pro 5 star review on 14th July 2023 The ECU Pro 5 star review on 14th July 2023
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Posted 2 years ago
Fast, friendly, honest, and great communication. They kept me informed throughout the process. Definitely will use them again in the future and highly recommend their services.
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Posted 2 years ago
Courteous fast and knowledgeable
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Posted 2 years ago
My blinkers and windows wouldn’t work so I emailed my part to this company and they sent it back fast. Everything works now!!!
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Posted 2 years ago
I could not be happier. ECU Pro got me and my 2001 740iL back on the road. The quick repair plug and play right out of the box was awesome. My EWS was repaired to factory specifications and turn key problem free. I’m a continued customer for life. Greg
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Posted 2 years ago
Very fast turnaround time and great customer service. Highly recommend. Delivered before scheduled tracking.
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Posted 2 years ago
Great communication and fast turn around!
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Posted 2 years ago
Very professional ,very thorough with the Video👍 . in a few days time they checked out my Key-Fob , DME, CAS modules and found out that everything was A-OK !! And receive my Modules back in the mail in no time 👍 Thanks again ECU pro , I highly recommend them .
The ECU Pro 5 star review on 11th July 2023
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Posted 2 years ago
Very good people I called and they answered my questions and ended up sending my frm module and was fixed in few days like no more then a week it took and very fast shipping I definitely recommend them if need your frm module fixed!
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Posted 2 years ago
Great to deal with. Have my own shop and would use them anytime.
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Posted 2 years ago
Lightning quick turn around on my 2010 BMW FRM module repair. Could not be happier. Thanks so much for getting me back on the road so quick.
The ECU Pro 5 star review on 11th July 2023
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Posted 2 years ago
The customer support team is super helpful, friendly, & efficient. Very knowledgeable & communicative. I sent in one of my ecms for a problem vehicle we were unable to fix fully due to the ECM having an issue internally. After I submitted my work order, the process went super quick from shipment to them, to response back from the tech as to what the issue was, with receiving the ecm back during a holiday week. We have progress and that is what matters. I will use them again for more vans & vehicles I have issues with. I highly recommend :)
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Posted 2 years ago
We have sent several ECU's to ECU Pro for refurbishing and they have done a professional job in a timely manner. We will continue to use their services in the future as we are confident in the quality of their work. We would rate the company a #5.
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Posted 2 years ago
2018 Freightliner M2 wouldn’t start, multiple dash lights were on including wheel spin, ABS, start blocked, both yellow engine lights were on, and the def was flashing Red. Sent out to the ECU Pro and it was bad. They repaired it. I Received a video of it working in one of their trucks. Returned with overnight shipping and had our truck up and running the next day. Definitely worth it.
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,760 reviews