The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,889 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 14th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy - quick turn around time- strait forward- getting to the CAS is a royal pain in the A$$ (Mini you have to tear the complete dash apart and off) but the reward is a car that starts and runs without issue- if you have a mini that kick clicks but doesn’t start and shows the orange Key symbol on the dash you probably have a bad CAS - do you homework rule out the starter and all electrical connections are in working order and scan your vehicle to confirm it’s the CAS - then send it to these guys along with your keys and a week later I had a reprogrammed CAS with keys back- that works flawlessly. Couldn’t be happier. Thank you guys so much- you Rock.”

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Posted 2 years ago

“ECU Pro repaired my footwell module which allowed my mirrors and lights to work.It is still working as intended.”

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Posted 2 years ago

“Haven’t been able to start the car and physically use it yet since the car is not done yet, but the software seems like there is a lot of options to suit different situations.”

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Posted 2 years ago

“Very professional. Quick turnaround. Vehicle runs great. Thank you”

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Posted 2 years ago

“Great communication. Fixed my damaged control unit quickly (although there was delay due to back stock, but they let me know immediately).”

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Posted 2 years ago

“Great service, awesome turnaround time. I'll return as a customer.”

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Posted 2 years ago

“We at Simply ship Transportation recomend company they are amazing from time we sent unit in for repair and we received unit back was under a week truck runs perpect now thank you very much”

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Posted 2 years ago

“Good knowledgeable people with great costumer service”

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Posted 2 years ago

“I'm very satisfied with the service I received from The ECU Pro. I would use them again and would recommend them.”

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Posted 2 years ago

“These guys are great a what they do. Repaired my DME. Outstanding customer service, spoke with Dave numerous tome who was always willing to help and answer my questions and concerns.”

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Posted 2 years ago

“Had good experience in past until I sent a Mercedes ecm. Order 6365. Was told they would have replacement one to sell me if they can’t fix the one I sent in. Then was told they don’t have a replacement. Was even told nothing was wrong with it. Paid for bench test. Spend hours diagnosing and checking all wires to find out the ecm was bad! Went with replacement ecm and everything was fixed. Company wasted my customers money and time!”

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Posted 2 years ago

“Excellent customer service and work”

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Posted 2 years ago

“ECU Pro received my CAS on Friday Feb. 2nd. On Monday Feb 5th I received an email saying my CAS has been fixed and fully tested! Great customer service and fast turn around!!!”

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Posted 2 years ago

“Very kind staff”

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Posted 2 years ago

“We were very pleased with the excellent service from ECU Pro, including the quick diagnosis of the problem with the computer, along with clear instructions, stellar communication and a final product that worked. Thank you!”

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Posted 2 years ago

“The service was quick and very professional. They kept me updated on the status of troubleshooting my issues and got my car back on the road .”

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Posted 2 years ago

“Very good and fast service”

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Posted 2 years ago

“Quick easy exchange.”

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Posted 2 years ago

“Excellent in all respects. I shipped my car’s DME to test, as I (and BMW dealer) suspected it was faulty. They tested and confirmed it was fine, no issues and shipped back. I reinstalled and car experienced same intermittent misfiring issue with injector #1 problem code. Had BMW dealer check again, and at first they still adamant was faulty DME. I questioned how can be, if just had the DME tested by ECU Pro who said it checked out fine. BMW tech then said would double check all wiring. Called me back few hours later and told me, after additional testing, confirmed DME is working fine, but there is issue within wiring harness. Unfortunately, must replace costly wiring harness. Won’t know for certain if wiring harness is in fact the root cause until it’s replaced. However, at this point in time, it appears that ECU Pro’s test results on DME were correct. Very good end to end experience dealing with ECU Pro.”

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Posted 2 years ago

“We've used TheECUPro in our shop twice now. The turn around time is very quick and the modules have worked perfectly. I highly recommend them.”

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Posted 2 years ago

The ECU Pro is rated 4.9 based on 3,889 reviews