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The ECU Pro Reviews

4.9 Rating 2,927 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,927 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
I sent in my ECU in for eval it needed to be replaced. They relaced it and I will be installing it in november.
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(The ECU Pro) - Posted 8 months ago
Very professional, easy to work with, and it worked as they said. Total plug and play I saved over $3000 from the estimate from the mechanic.
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(The ECU Pro) - Posted 8 months ago
ECU pro did amazing work they informed you every step from when it gets there and ship it back to you my module work perfect the best part they did it fast I recommend this place to everyone thank you ECU pro
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(The ECU Pro) - Posted 8 months ago
Truck wasn’t starting before I sent in my cpc. Afterwards it was. Simple.
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Posted 8 months ago
Fast easy service!
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Posted 8 months ago
ECU Pro did a great job of getting my FRM repaired and back to me in record time! We were really stressing about the time crunch since our daughter was leaving for college the next week and they had the part back to us in less than a week completely repaired.
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Posted 8 months ago
This service is excellent. I had a problem with a GL550 that they were not able to recreate with their testing but having the option for the cloned known good ecu that you can send back is a valuable tool. The GL is fixed with the new ecu and at a competitive price. I highly recommend The ECU Pro. I have been fixing cars professionally for 21 years and I wish I knew about them sooner.
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Posted 8 months ago
They are the number one go to Pros they keep me informed every step of the way I never thought my car was going to run again like it did when I first got it.. I would attest to them being the first AND the only call you should make ..parent - owner Mercedes E350 thank you P.S they get it done fast. MS Transport.llc
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Posted 8 months ago
I sent all requested parts for the possible repair. I paid the amount to cover for possible issues. ECU didn’t find anything in the ECU or associated parts. They refunded everything but the diagnose fee. Communication was quick, and informed me as work progressed. Amazing company!!! Thank you.
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Posted 8 months ago
“I had an amazing experience with this company! The customer service was top-notch, exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.”
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Posted 8 months ago
Very professional service and technical expertise. After my CAS showed symptoms of being defective, ECU PRO was able to get me back on the road by repairing my CAS in a timely manner. After asking a couple questions, they took the time to explain why my CAS might have gone defective and what to look out for to keep me from chasing unnecessary costs by spending extra money at a dealership or spending more than double of what I paid on a previous repair that didn’t last. They will tell you if it’s repairable or if it needs to be replaced and actually not try to upsell you to get the more expensive replacement from them unless it truly cannot be repaired.
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Posted 8 months ago
Very good experience. Got exactly the service the website described.
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Posted 8 months ago
EXCELLENT SERVICE FIXED MY CPC ISSUE THANK YOU FOR EVERYTHING
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Posted 8 months ago
Haven’t installed the repaired unit it yet due to a wait for battery replacement but the process was incredibly fast and easy! The instructions for removing the device were clear and concise (after I realized the vid was removing the device from a right-hand drive vehicle 😂) and everything was spelled out in terms of expectations and timeline for the process, beginning to end. Overall outstanding experience!
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Posted 8 months ago
ECU has excellent and professional service. Fast turnaround and great follow up. Kevin
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Posted 8 months ago
This is a straightforward company, on their website they tell you exactly what their plan is and if you follow their very easy steps the outcome is what you asked for. I sent them my DME, immobilizer and key. I signed up for the open bar tab route for a faster turn around. It took 8 business days to make it to the East coast from PNW and back. Unfortunately this was only 1 of my "many"mini cooper problems. But I'm one step closer to getting this wonderful car back on the road. 😆 All in all. I recommend the ECU team to all of my friends and family.
The ECU Pro 5 star review on 22nd August 2024
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Posted 8 months ago
Fast service very good price Website easy to use Highly recommend Thanks again
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Posted 8 months ago
ECU Pro did a great job testing my unit and shipped it back to me quickly so I could get it reinstalled back into my car. Thanks for the great service and communication.
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Posted 8 months ago
Amazing customer service
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Posted 8 months ago
Fast, easy, and great customer service
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Posted 8 months ago
The ECU Pro is rated 4.9 based on 2,927 reviews