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The ECU Pro Reviews

4.9 Rating 3,316 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,316 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Very simple to deal with and a good turnaround time as well. The price was just what I was looking for. I am always Leary about sending $ and a product with no absolute diagnosis until it arrives for them to inspect. It all went great and I would use them again for sure.
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Posted 1 year ago
Sent in my EWS DCM and key, My car Cranked but didnt start, 02 Mini cooper A week later I recived my parts back I tossed them back in the car and the car started right up and runs great. Super fast service and easy to work with.!!
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Posted 1 year ago
I would definitely recommend ECU Pro to anyone that needs their services Thank you again Zak
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Posted 1 year ago
Great communication. Helped diagnose issue and what to send for repairs. Part repairs were fast and worked 100%.
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Posted 1 year ago
Nice work
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Posted 1 year ago
The process worked exactly as they said it would, the vehicle left the shop within days of ECU Pro's service. Thank you.
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Posted 1 year ago
you guys are awesome any by all means deserve all 5 stars your service was fast efficient and everything i could have hoped for ty very much however i rated you 3 out of 5 because of one of your customer service representatives i believe his name is “damen” something of that nature was very impatient and was by no means welcoming or informative i called to ask questions on how to place my order he just acted as tho i wasn’t speaking clear english to where he just seem confused about all of my questions sobi cut the call short then i had a question after sending off my order again he was very short and again gave off a negative vibe and i kept my attitude in check because i really needed this done and you guys are who i came to but 2 days that i called in a row i got him on the line bothem times im just sayen how is it okay to make someone clear across the country even more stressed about the situation and play the way he did im still irritated about but other than that you ecu team handled and i really appreciate ECU PRO team for keeping there word to there customers turn around time is fast again ty guys
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Posted 1 year ago
Great team, very communicative and quick turn around time. They fixed my Mini's BCM and now all the lights work perfectly. Would highly recommend it you have any electrical issues.
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Posted 1 year ago
Very fast, kind courteous Got the job done.
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Posted 1 year ago
Good service and extra is a bonus. Car started with new key and now have a no crank no start issue.
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Posted 1 year ago
Wonderful time dealing with the customer service without having to do much to solve the issue I had with my order. I have many bmws and if I need more I will definitely be ordering from here again.
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Posted 1 year ago
I was skeptical, how can you not be on todays internet. ECU Pro was very knowledgeable, easy to use and quick turnaround. Fixed FRM Module as promised. Highly recommend.
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Posted 1 year ago
Customer service was on point. Service was as advertised. Great Company from my experience.
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Posted 1 year ago
They may be a little more expensive than some advertised ecu repairs but it is worth it for their expertise. They let me know they couldn’t repair my CAS module and were able to take the expense of repair and diagnosis and put it towards the replacement. They were great with communication and got everything done and shipped back quickly. Afterwards they even answered my questions about some faults that only popped up afterwards. Highly recommended.
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Posted 1 year ago
My footwell module was repaired and returned very quickly, originally paid $500 for a replacement but they were very honest and refunded me $250 because I only needed a repair. Great service.
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Posted 1 year ago
Perfect service everything was explained by the professionals and everything working perfect
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Posted 1 year ago
Great support
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Posted 1 year ago
Very professional services
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Posted 1 year ago
The ECU Pro is very helpful and answered all questions I had before even shipping my parts to the. The testing and replacement process on there part was all within a day, I received my video of the new unit installed and running in there test vehicle!!! Would definitely do more business with these guys!!
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Posted 1 year ago
They are great to work with and are extremely knowledgeable. I highly recommend ECU Pro and would use them again.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,316 reviews