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The ECU Pro Reviews

4.9 Rating 4,705 Reviews

97 %

of reviewers recommend The ECU Pro

Company Reviews

Product Reviews

4.9

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 11th August 2026

The ECU Pro 5 star review on 14th December 2025

The ECU Pro 5 star review on 24th October 2025

The ECU Pro 5 star review on 10th October 2025

The ECU Pro 5 star review on 4th September 2025

Georges Prophete

The ECU Pro 5 star review on 17th August 2025

The ECU Pro 5 star review on 27th June 2025

98

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Prompt, polite, helpful and informative. Repaired the component. Two plastic nuts and three cable connectors and I’m back in the drivers seat. Well done.”

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Posted 2 years ago

“Thanks for everything ur the best”

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(The ECU Pro) - Posted 2 years ago

“They are fast in getting results done and very detailed in the job they did.”

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(The ECU Pro) - Posted 2 years ago

“Left special directions on my order and they followed through perfectly. Computer was unable to be fixed so they replaced and programmed a new one as directed with no hassle. Would definitely use this company again if I need anything else”

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(The ECU Pro) - Posted 2 years ago

“WORKS GREAT!!!”

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(The ECU Pro) - Posted 2 years ago

“Great experience overall. They diagnosed my issue, repaired the unit and explained the failure afterwards. Hopefully don’t need to come back in the future but I can rest assured these guys are there for ECU rescues if need be.”

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(The ECU Pro) - Posted 2 years ago

“The personal at ECU Pro were very helpful on the phone discussing my problem. Also the time from shipping the part to getting it back was fast.”

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(The ECU Pro) - Posted 2 years ago

“Sent in all my items plus a key for my BMW. Mind you this was an Amazon key. They even put a BMW sticker on it. But the real winner was I plugged it all back in and it fired up the first time!!!!!”

The ECU Pro 5 star review on 21st September 2024

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(The ECU Pro) - Posted 2 years ago

“Very professional and helpful.”

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(The ECU Pro) - Posted 2 years ago

“I didn’t think it was real but they did what they advertised”

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(The ECU Pro) - Posted 2 years ago

“Well, except for the length of time it took and the lack of communication, the experience was good. We sent in a customer's ECM for testing and to see if it was repairable. The website states a total turnaround time of 10 days maximum. However, it was more than 3 weeks before it was finally determined that the ECM was not repairable, we requested a new one (reman, programmed from the original one), and received it back (almost a month total). Our customer was NOT pleased that it took so long. When we received the replacement unit, it was layered thickly with dust, looked like it had been sitting unpackaged on a shelf somewhere for a couple of years. We had to clean the unit before we could take it and install it in our customer's truck. However, since it has been installed, it seems to be working properly so far. I had to constantly contact the company to get updates on the progress, and they were not always responsive. This was our first time using this company, and I'm not sure we will use them again unless the situation does not warrant needing the ECM repaired and/or replaced in a timely fashion. I used email AND telephone to communicate with the company. They sometimes responded within 24 hours, sometimes not at all. I wouldn't use this company if you are in a hurry for something.”

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(The ECU Pro) - Posted 2 years ago

“The ECU Pro was able to fix my CAS module after a ground cable broke on a 2010 X5 and the customer jumped the car multiple times eventually causing it to fry a chip. I originally paid to have it replaced and upon inspection they suggested we could repair it for half the cost, once fixed and installed the X5 fired right up! Thanks again, will definitely choose you guys in the future for any work I need done!”

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(The ECU Pro) - Posted 2 years ago

“Incredibly fast service. I mailed my FRM module Monday morning, and they had it fixed by Tuesday afternoon.”

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(The ECU Pro) - Posted 2 years ago

“Very great to work with great customer service fast working”

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Posted 2 years ago

“Sent my engine ecu to ECU pros and they tested it and returned it in a very timely manner. Great proof of operation of my ecu by sending a video of it powering another car similar to mine. Nice touch.”

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(The ECU Pro) - Posted 2 years ago

“David from the ECU Pro is very helpfull and nice person. The ECU Pro did great job and also sent me a video of the module running in a testing car, which is very helpfull. Good job,”

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(The ECU Pro) - Posted 2 years ago

“These guys were so wonderful to work with. As a clueless woman, they were able to help me locate all parts that were required to be sent in. They even sent me a custom video. Thanks again”

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(The ECU Pro) - Posted 2 years ago

“great work and timely return”

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Posted 2 years ago

“Really great and quick turnaround”

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(The ECU Pro) - Posted 2 years ago

“Great fast service! I followed my tracking history when sending the module to them. I saw it got delivered and in about an hour later they notified me that the module was fixed and already being shipped out to me! I received the module a couple days later and then I installed it back into my car with no issues. Would highly recommend!”

Helpful Report

(The ECU Pro) - Posted 2 years ago

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The ECU Pro is rated 4.9 based on 4,705 reviews