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The ECU Pro Reviews

4.9 Rating 4,518 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
412
 Metrics
4.9
Based on 4,518 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The ECU Pro Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gabriel Martinez
Verified Buyer
“4 stars is generally the best reveiw I'll give, but they nailed it however. The website was so easy to use and functional. They helped ensure that it was my FRM that was bad, BEFORE I removed and shipped it. They also have a detailed step-by-step process for the entire repair. I received my module back nice and well boxed...working.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Chris Race
Verified Buyer
“Peolpe were easy to work with and even though in my situation I had to use their most expensive option it was still far less exspensive then other options.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Douglas LaRue
Verified Buyer
“Did a graet job and very quick. Not cheap but worked out well. Part we needed was on back order from BMW and they cloned us a new one Thanks”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Mike Simpson
Verified Buyer
“The process of sending in cpc and getting it repaired was as simple as things can get.. sheepish and received it back in a timely manner.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Carlyle Isaacs
Verified Buyer
“I have used this service before and was totally satisfied then,these techs are pros,I would recommend their service everytime”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Anonymous
Verified Buyer
“I had a good experience with ECU Pro. They communicated well in a timely manner. They advised me of the issue and my options. The replacement EIS for my '07 e350 worked as expected.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Anonymous
Verified Buyer
“ECU Pro got me fixed and going in no time. You guys are the truth!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Real professional and friendly people”
Helpful Report
(The ECU Pro) - Posted 1 year ago
DANNY MODISETTE
Verified Buyer
“Integrity. The first word that came to my mind. Had the ECU installed within 15 minutes of it being delivered and I have had no issues with the vehicle. You fix it for the agreed price but could have claimed it was unrepairable and charged more.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Nelson Desousa
Verified Buyer
“The ECU Pro team were fast and kept me updated along the way. The new (used) ECU works great. Highly recommend!”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Ehsan Rahimi
Verified Buyer
“Been working with them couple of years and great service and professional”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great serivce and communication. Knew I needed a new FRM from water damage. Did have to wait a few days for a replacement to come in. Was kept up to date on schedule and part worked well after thoroughly cleaning contacts in wiring harness. Video of part in their car gives piece of mind. Would recommend/use again.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
William Maisonet
Verified Buyer
“Good and efficient”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Anonymous
Verified Buyer
“Sorted out all of the issues I was having with the DME in my Mini Cooper, and then some. Definitely will be using the company in the future to sort out FRM issues.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Larry Meyers Jr
Verified Buyer
“Sent in my frm, tested bad, got replacement sent very next day. Came back put in car everything is working as it should. Thanks again”
Helpful Report
Posted 1 year ago
Ryan Griswold
Verified Buyer
“Fast and reliable service.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
James Ward
Verified Buyer
“Excellent customer service! They had my part repaired and returned within 4 days. Great service! Will use them again!!!”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Pedro Torres
Verified Buyer
“This company does very good work; I really recommend it. They're reliable. And they get the job done on time.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Anonymous
Verified Buyer
“Had the pros at ECU Pro clone my MB W203 C class EIS after my original unit suffered a mechanical failure and the key fobs stopped being recognized. The 1st unit they sent worked (car start) but threw an error code. A quick chat with technical support (and the actual technician working on the unit) and they configured and mailed a 2nd replacement out a few days later which worked flawlessly, and included a shipping label so I could mail the 1st one back for free. They stand behind their work which is very reassuring. These guys saved me a pile of $$ compared to what the dealership wanted. Phone support was very professional as well. They were able to answer all of my questions. I am a very happy customer. Can gladly recommend. These guys know their stuff.”
Helpful Report
(The ECU Pro) - Posted 1 year ago
Edwin West
Verified Buyer
“They took care of it right away and did exactly what they said they were going to do thank you very much”
Helpful Report
Posted 1 year ago
The ECU Pro is rated 4.9 based on 4,518 reviews
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