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The ECU Pro Reviews

4.9 Rating 3,748 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,748 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
I was unable to order a new CAS3 system for my 2012 Mini Cooper. The manufacturer is not currently making them. Thanks to ECU, I was able to send them the units, and they were able to repair them. All of this was done in less than a week. I received updates and videos, and my parts were returned quickly once repaired.
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Posted 2 years ago
ECU Pro saved me in a pinch. My footwell module fried and I was panicking at how to go about getting it replaced when I stumbled across their website and saw that they could repair it. Super fast turnaround and grade-A customer service. Highly Recommend!!
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Posted 2 years ago
Great work fast response and turn around time will definitely will use again thanks again.
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Posted 2 years ago
They were timely in efficient and sent a video of my Cas and dme performing very excellent work
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Posted 2 years ago
The team inspected my CAS module and confirmed my findings as described to them. They were unable to repair my module due to sourcing components however, offered me a new module. Received module 2 days early and installed. Car immediately came to life with all "bugs" and "gremlins" eliminated. It has now been 10 days and the car is working as designed. I highly recommend this company for any German car owner. Thank you for you help team.
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Posted 2 years ago
Took BMW 328i to dealership for battery change. Was told that a new FRM was needed and was given a quote over $1,000. The folks at The ECU Pro were very patient with me on the phone as I asked questions. I sent FRM to The ECU Pro on a Friday, they received it on Monday, and shipped it back securely within two days! I was driving my car on Thursday, the same day that I received it! My turn signals, lights, and windows are working again! The folks at The ECU Pro are knowledgeable, professional, and I would highly recommend them!
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Posted 2 years ago
We contacted this company and they were always clear to us from the beginning...if they couldn't fix the computer we sent them, they would send it back to us, and that was the case. We decided to buy the clone they offered us and we are in the process of installing it. So far, they've kept their word on everything they promised...we just need to install the new part and we'll let you know how it goes!
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Posted 2 years ago
Great guys to work with. Cloned an FRM for me. Worked great and got it to me quickly
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Posted 2 years ago
Called the ECU PRO’s told them what I had, mailed the ecu and computer to them. Fast turnaround, repaired. Fifteen minutes after Fed X dropped off my parts car was running again. Would recc
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Posted 2 years ago
These guys are super professional. They answered all my questions and did exactly what they said they would do. I can’t recommend them enough.
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Posted 2 years ago
Very pleased, ECU for my CLS550 was plug and play. Very satisfying to install, press start and hear the engine come back to life!
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Posted 2 years ago
Working with the ECU team was easier than anticipated. Their website provided clear and accurate information and the communication from the team was timely and complete. Hopefully my replacement ECU ends the long and frustrating process with my car! 🤞🏼
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Posted 2 years ago
The service was very good Still not get the ecu Will update after install
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Posted 2 years ago
5 stars goes out to the ECU pros I sent my ECU and Cas module in and the return was super fast and great price., thank you
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Posted 2 years ago
The guys did a great job again. Repaired CAS module and returned it quickly
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Posted 2 years ago
Had my FRM module repaired. When I got it installed there seem to be no more issues! Got the module back fast with no issues!
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Posted 2 years ago
Been working with ECU Pro for a while now trying to fix the issues with my mini. ECU has always been been quick to answer all my questions and have been quick with testing and repair of my parts. Always friendly and professional.
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Posted 2 years ago
Honest company
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Posted 2 years ago
The ECU pro team is amazing. This is my second time using their services and they have been always professional and quick. David the representative is amazing
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Posted 2 years ago
Very quick experience. Sent my frm out for repair and received it about a week after working 100% . Thank you guys!
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,748 reviews