Login
Start Free Trial Are you a business? Click Here

The ECU Pro Reviews

4.9 Rating 3,308 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,308 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Spoke to rep on phone first to make sure they still worked on module from my car since it was a 2006. They did and guided me through the online form to pick correct options. Fast and efficient service once they received. Really liked that they sent me video of my module working in another vehicle to test it out before sending it back. My module did not end up needing repair, so they adjusted pricing to diagnostic only which saved me a bit. It was helpful to know that it was not the source of my cars issues. Would definitely recommend to others and use again.
Helpful Report
Posted 1 year ago
Sent cas and ecu on Monday, by the end of the week I had a video documenting the performance and condition of my parts. I would have received it back the following Monday but this recent snow business in the south caused the delay. NOT ECUs fault. I'm sure each case may depend upon individual circumstance so maybe it'll be the end of the week before youd get it back but I definitely have NO complaints. I won't hesitate to go to ECU in the future.
Helpful Report
Posted 1 year ago
Fast fair price and good work. 100 percent recommend.
Helpful Report
Posted 1 year ago
Everything was done very professional and honest, the communication was clear and constant. The end result surpassed my expectations. Keep it up.
Helpful Report
Posted 1 year ago
My regular ECU repair guys could not take on this DME. Found ECUPRO on a client recomendation. They got the job done.
Helpful Report
Posted 1 year ago
I own a 2011 Mini Cooper convertible. The car was running bad and I tried everything. I asked ECU Pro several questions and watched some u tube videos and went for it. I sent it in to them with the CAS's and a key. Unfortunately it was not repairable so I got a new rebuilt one from them. They warn you to have a mechanic install it , but I did it. The car runs great. Plug and play! The only reason for 4 stars instead of 5 is the engine light is on but still running great. Thanks ECU Pro
Helpful Report
Posted 1 year ago
Great service, timely responses
Helpful Report
Posted 1 year ago
I called for information. Got what I needed sent it in. Had it fixed put it back on everything works great.
Helpful Report
Posted 1 year ago
I removed the DME/ECU, FRM, and CAS module after recording Fault codes from my BMW 330i. Chose the service I wanted The ECU Pros' to cover. Exchanged a couple of emails before boxing up the items for shipping. They emailed their conclusion, I paid the service fee. Today I'm waiting for the items to make it back to me.
Helpful Report
Posted 1 year ago
I was looking all over the place for help on my ECU and after doing some research I stumbled upon ECU pro and after having little hope for a solution to my problem they finally helped me get the peace of mind I was looking for I’m thankful for their service
Helpful Report
Posted 1 year ago
Sent in my FRM for an X5. I mailed it in with a tracker. They received it by 1:30 and they repaired it and sent it out by 2:30. I paid for express shipping got it the next day. When I received it I only had half my functions back. They agreed I send it back and see what went wrong.
Helpful Report
Posted 1 year ago
Still waiting on the parts to get here.
Helpful Report
Posted 1 year ago
Awesome company and great customer service!
Helpful Report
Posted 1 year ago
Everyone I spoke to at ECU Pro was very professional, and me throughout the process from beginning to end. Fast and easy process. Thanks to everyone at ECU Pro
Helpful Report
Posted 1 year ago
Everything went as expected so far. Fast and polite with good communication. I havent finished getting the car back running but I have no doubt the repairs are done correctly.
Helpful Report
Posted 1 year ago
Thank you for the prompt service and expertise. We were unable to align the DME-EWS on a 98 BMW with the scan tools we have and you guys took care of it.
Helpful Report
Posted 1 year ago
Overall a great end-to-end experience from the ECU team. They promptly kept me abreast of all steps in the process, the turnaround for the repair of the FRM was great, the repaired module worked as expected and installation was "plug & play". Would recommend them to anybody.
Helpful Report
Posted 1 year ago
Ecu Pro is very efficient with explaining the service rendered to you. The turn around time was reasonable fast and service performed fixed the problem that I had, no complaints from this end and I most definitely will be using there services again in the future.
Helpful Report
Posted 1 year ago
Fast and reliable I will be installing the unit when I receive it.
Helpful Report
Posted 1 year ago
Thank you, I'm so glad I found you to get keys for my mini cooper
Helpful Report
Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,308 reviews