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The ECU Pro Reviews

4.9 Rating 3,581 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 3,581 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Real professional and friendly people”
Helpful Report
(The ECU Pro) - Posted 2 months ago
DANNY MODISETTE
Verified Buyer
“Integrity. The first word that came to my mind. Had the ECU installed within 15 minutes of it being delivered and I have had no issues with the vehicle. You fix it for the agreed price but could have claimed it was unrepairable and charged more.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Nelson Desousa
Verified Buyer
“The ECU Pro team were fast and kept me updated along the way. The new (used) ECU works great. Highly recommend!”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Ehsan Rahimi
Verified Buyer
“Been working with them couple of years and great service and professional”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Great serivce and communication. Knew I needed a new FRM from water damage. Did have to wait a few days for a replacement to come in. Was kept up to date on schedule and part worked well after thoroughly cleaning contacts in wiring harness. Video of part in their car gives piece of mind. Would recommend/use again.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
William Maisonet
Verified Buyer
“Good and efficient”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“Sorted out all of the issues I was having with the DME in my Mini Cooper, and then some. Definitely will be using the company in the future to sort out FRM issues.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Larry Meyers Jr
Verified Buyer
“Sent in my frm, tested bad, got replacement sent very next day. Came back put in car everything is working as it should. Thanks again”
Helpful Report
Posted 2 months ago
Ryan Griswold
Verified Buyer
“Fast and reliable service.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
James Ward
Verified Buyer
“Excellent customer service! They had my part repaired and returned within 4 days. Great service! Will use them again!!!”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Pedro Torres
Verified Buyer
“This company does very good work; I really recommend it. They're reliable. And they get the job done on time.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Anonymous
Verified Buyer
“Had the pros at ECU Pro clone my MB W203 C class EIS after my original unit suffered a mechanical failure and the key fobs stopped being recognized. The 1st unit they sent worked (car start) but threw an error code. A quick chat with technical support (and the actual technician working on the unit) and they configured and mailed a 2nd replacement out a few days later which worked flawlessly, and included a shipping label so I could mail the 1st one back for free. They stand behind their work which is very reassuring. These guys saved me a pile of $$ compared to what the dealership wanted. Phone support was very professional as well. They were able to answer all of my questions. I am a very happy customer. Can gladly recommend. These guys know their stuff.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Edwin West
Verified Buyer
“They took care of it right away and did exactly what they said they were going to do thank you very much”
Helpful Report
Posted 3 months ago
Wriley Sturgilll
Verified Buyer
“Quick, professional, and straight forward pricing. We will definitely be using them again in the future. Thank you!”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Keith Nauman
Verified Buyer
“Everything was done super”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Brian Lee
Verified Buyer
“Very simple, send it, fixed, and done.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Continental Imports
Verified Buyer
“Quick turnaround time and worked hard to meet our needs. Thanks”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Steven Vasquez
Verified Buyer
“Excellent Service and Fast”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Rene Rodriguez
Verified Buyer
“They did a very good job”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Yvette Mitchell
Verified Buyer
“The process was very easy. When I called they responded quick and was very helpful.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
The ECU Pro is rated 4.9 based on 3,581 reviews
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