The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

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“Just what I wanted at a great price and delivered quickly. Why use anyone else?”

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Posted 8 years ago

Hey Iain, Glad to hear your goods arrived with you quickly and you were happy with the price. You do pose a very interesting question there, but then again we are biased! We look forward to seeing you again sometime soon ;-)

Posted 8 years ago

“Very faster”

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Posted 8 years ago

Hey Miroslav, Thanks for taking the time to submit a review. We hope to see you again soon :-)

Posted 8 years ago

“Excellent price for lava lamp bulbs. Best I could find on the net.”

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Posted 8 years ago

Hey Duncan, Glad to hear you found what you were looking for! Our pricing team work really hard to ensure we are competitive across the web. We look forward to seeing you next time :-)

Posted 8 years ago

“1st class service item was here on time would recommend to my friends”

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Posted 8 years ago

Hi Thomas, Glad to hear everything arrived with you on time and thanks for taking the time to submit a review with us. It's very much appreciated! Thanks in advance also for the future recommendations and we look forward to seeing you next time :-)

Posted 8 years ago

“First class service from The Electrical Guys, great prices and unit was spot on, had an issue with courrier which they dealt with instantly even though it wasnt their problem, makes a refreshing change to have such great customer service.”

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Posted 8 years ago

Hey Michael, Thanks for taking the time to submit such an awesome review! It's very much appreciated by the team here at The Electrical Guys. Glad to hear our customer care team were quick in handling your delivery enquiry. Sometimes these problems do happen with the courier and its great to see your understanding of this. We look forward to hopefully seeing you again soon :-)

Posted 8 years ago

“Tried calling regarding delivery Phone rang forever tried at multiple times of the day”

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Posted 8 years ago

Hi Jon, Sorry to hear you couldn't get in contact with our customer care team. It looks like you may have tried over the weekend? Our team are available Monday to Friday 9AM to 5PM. It does look like according to our system your query has now been resolved with our team, but if you do have any other questions then please feel free to give us a call. :-)

Posted 8 years ago

“Ordered and delivered within 24hrs at the right price and it does the job too highly recommend this company”

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Posted 8 years ago

Hey Linda, Glad to hear your goods arrived with you quickly. There is nothing worse than having to wait around for your items. Thanks for recommending us and we look forward to seeing you next time :-)

Posted 8 years ago

“Good prompt service, will do business again, Regards Jim.”

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Posted 8 years ago

Hi Jim! Thanks for taking the time to submit a review. Glad to hear you were happy with our service and we look forward to doing business with you in the future. :-)

Posted 8 years ago

“Quick service and best prices”

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Posted 8 years ago

Hi Gareth, Thanks for the short and sweet review. Our team much appreciate it! Glad to hear you found our service and prices up to scratch, I'll be sure to pass on your feedback to the rest of the time. We look forward to seeing you next time :-)

Posted 8 years ago

“Quick and easy to deal with, fairly priced ? Quickly received goods, all in order, Thankyou”

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Posted 8 years ago

Hey Robert, Thanks for taking the time to submit a review. Glad to hear you were happy with our service and prices. It's something we work really hard on and are proud to offer electrical goods at such good value. We look forward to hopefully seeing you next time :-)

Posted 8 years ago

“Although product didn't work as required they were excellent in getting the ram sorted”

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Posted 8 years ago

Hey Iain, Thanks for taking the time to submit a review. Sorry to hear the product wasn't suitable in the end, at least our customer care team could sort this quickly for you. If you are in need of any electrical goods in the future you definitely know where to find us :-)

Posted 8 years ago

“Pricing is good, prompt delivery is even better. Will do more businesses.”

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Posted 8 years ago

Hi Kayode, Glad to hear you were happy with our pricing and service. We do look forward to hopefully doing more business with you in the future :-)

Posted 8 years ago

“The product looks ok for the money but not sure how ordered Friday, delivered Tuesday is "Next Day Delivery" ?”

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Posted 8 years ago

Hey, Thanks for taking the time to submit a review, it's very much appreciated. Glad to hear you are happy with the convector heaters, they are a great bit of kit! In regards to your next day delivery question, as per our delivery policy (you can find it here --> www.electricalguys.co.uk/delivery) our service is strictly 'working days'. That means because you happened to order after 4PM (your order was placed at 5PM) on the Friday, your goods were dispatched on the following Monday for delivery the 'next working day'. Hope it clears this up, but if you have any further questions then just give our customer care team a shout. We look forward to hopefully seeing you next time :-)

Posted 8 years ago

“1st rate service all round”

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Posted 8 years ago

Hey Debbie, Thanks for taking the time to submit a review! It really does mean a lot to our team. Glad to hear you were happy with our service and we hope to see you again sometime soon. :-)

Posted 8 years ago

“The vacuum bags arrived promptly. They seem a good quality. I've vacuumed once since getting them and the vacuum cleaner seems to work a lot better.”

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Posted 8 years ago

Hey, Thanks for taking the time to submit a kind review. It's very much appreciated! We look forward to seeing you next time :-)

Posted 8 years ago

“Perfect service ordered one day here the next will use The Electrical Guys again now I have seen what you sell. Great price as well. Thank you”

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Posted 8 years ago

Hey, Thanks for taking the time to submit a kind review. It's very much appreciated! We look forward to seeing you next time :-)

Posted 8 years ago

“Speedy to respond to my emails - polite efficient and helpful when I placed the order by phone. Electric storage heater arrived at earliest side of delivery slot. Delighted with the heater although we had expected it to be compatible with economy seven system. Have put it in the chilly sun lounge where there had been a condensation problem - this is now cured! Brilliant”

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Posted 8 years ago

Hey, Thanks for taking the time to submit a kind review. It's very much appreciated! We look forward to seeing you next time :-)

Posted 8 years ago

“Great prices and a Great Service”

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Posted 8 years ago

Hey, Thanks for taking the time to submit a kind review. It's very much appreciated! We look forward to seeing you next time :-)

Posted 8 years ago

“Goods have not arrived”

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Posted 8 years ago

Hi Stephen, Sorry to hear your goods have not arrived. I have asked our Customer Care team to get in touch with you as a matter of urgency. Apologies for any inconvenience this may have caused you!

Posted 8 years ago

“5 stars on service value and quality”

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Posted 8 years ago

Hey, Thanks for taking the time to submit a kind review. It's very much appreciated! We look forward to seeing you next time :-)

Posted 8 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews