The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

help@electricalguys.co.uk

Write Your review

Tell us how The Electrical Guys made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and fast delivery and good vfm”

Helpful Report

Posted 8 years ago

Hey, Great to hear everything arrived with you quickly and you found our website easy to order. We look forward to seeing you next time :-)

Posted 8 years ago

“great communications, great products good prices and friendly to boot”

Helpful Report

Posted 8 years ago

Hi James, Thanks for taking the time to submit a review. Glad your experience with our Customer Care team was a pleasant one, they are a great bunch! We look forward to seeing you next time :-)

Posted 8 years ago

“Ordered convector heater which was delivered the next day and the price was very competitive.Will use this company again!”

Helpful Report

Posted 8 years ago

Hey Alan, Glad to hear your goods arrived with you quickly and safely. Our Convector Heaters are a fantastic bit of kit and you will really be surprised on how much heat they can kick out regardless of the space you are trying to heat. We look forward to seeing you next time Alan :-)

Posted 8 years ago

“FULL ORDER OF FOUR LAMPS HAS JUST BEEN RECEIVED.I THANK YOU FOR YOUR HELP”

Helpful Report

Posted 8 years ago

Hi Gilbert, Our pleasure! Glad we could help in assisting you with your order and we look forward to seeing you next time :-)

Posted 8 years ago

“Genuine product, good price, well protected packaging and fast delivery, what more can you ask. Thanks.”

Helpful Report

Posted 8 years ago

Hey Chi, Glad to hear you were happy with the product/price and that your goods arrived with you on time. We very much look forward to seeing you next time :-)

Posted 8 years ago

“Goods delivered on time and intact, thank you. Postage a little pricey.”

Helpful Report

Posted 8 years ago

Hey, Thanks for taking the time to submit a review. It's very much appreciated! Glad to hear everything arrived with you on time. Sorry to hear you found our postage a little pricey, I'll definitely pass this feedback onto our logistics team. We are however always looking at new options for delivery and offer our Royal Mail service wherever possible. We hope this doesn't put you off shopping with us next time however, we look forward to it :-)

Posted 8 years ago

“The light shade is very unique and pretty and fits in well with the colour scheme of my living room.”

Helpful Report

Posted 8 years ago

Hi Angela, Fantastic to hear the lamp shade is a perfect fit for your living room. The Endon range is full of lots of unique products and we are glad you found the perfect one for you. We look forward to seeing you next time :-)

Posted 8 years ago

“very prompt delivery.”

Helpful Report

Posted 8 years ago

Hey, Thanks for taking the time to submit a review. Glad to hear everything arrived with you quickly and on time. We look forward to seeing you next time :)

Posted 8 years ago

“Super fast delivery will use again good quality products 5 star.”

Helpful Report

Posted 8 years ago

Hi Todd, Thanks for taking the time to submit a review. Glad to hear you were happy with the products and our delivery service. It's two things we work really hard on here at The Electrical Guys. We look forward to seeing you next time :-)

Posted 8 years ago

“friendly and efficient customer service. Excellent value for money. Prompt and accurate delivery. one component damaged on arrival and useless, which was a tad disappointing but not worthwhile returning it”

Helpful Report

Posted 8 years ago

Hi Darren, Thanks for taking the time to submit a review. Glad to hear everything went smoothly with our customer care team and you found our goods value for money. We are disappointed to hear one of your components did arrive damaged and apologies for any inconvenience this may have caused. If you would like to get in touch with our team they will happily ship out a replacement for you. We hope to see you next time :-)

Posted 8 years ago

“Great price. Great product. Great service. Fastest delivery ever! Thank You”

Helpful Report

Posted 8 years ago

Hi Jane, Thanks for taking the time to submit a review. I don't think we could have wrote something better ourselves! We look forward to hopefully seeing you next time :-)

Posted 8 years ago

“Absolutely fantastic service, prompt delivery - very well packaged and cheapest by far around, so very well pleased.”

Helpful Report

Posted 8 years ago

Hey Dianne, Glad to hear you were happy with our service and everything arrived with you quickly. We look forward to seeing you next time :-)

Posted 8 years ago

“A1 Service Fast delivery”

Helpful Report

Posted 8 years ago

Hey Khalid, Thanks for taking the time to submit a quick review. It's much appreciated! We look forward to seeing you next time :-)

Posted 8 years ago

“Not only was the item the cheapest I could find but it was received the following day with free delivery and with a 30 day return policy. Excellent service and will use again.”

Helpful Report

Posted 8 years ago

Hi Andrew, Thanks for taking the time to submit a review with us. Glad to hear you found our prices competitive, it's something our team works very hard on! We very much look forward to seeing you next time :-)

Posted 8 years ago

“Now VERY happy. True to their word the Electrical Guys contacted their supplier immediately after my previous revue. The manufacturers responded with equal alacrity and a replacement package was received yesterday (11th January 2017). Checked and all found to be working. Many thanks to all concerned.”

Helpful Report

Posted 8 years ago

Hey Michael, Thanks for taking the time to update your review. Glad to hear our team to sort out your issue with our supplier. We look forward to seeing you next time :-)

Posted 8 years ago

“Quick efficient Service and prompt delivery. Perhaps if you put down on your website £ 50 for minimum order is including Vat would be better and clearer. Many thanks.”

Helpful Report

Posted 8 years ago

Hey Mukesh, Thanks for taking the time to submit a review with us. Our website uses inc. VAT pricing and this applies to our minimum order value for free delivery too. We have updated our delivery policy to make it a bit easier to understand. Hope this helps! We look forward to seeing you next time :-)

Posted 8 years ago

“Excellent service and I got all I needed delivered in one go”

Helpful Report

Posted 8 years ago

Hey, Thanks for taking the time to submit a review with us. Glad to hear you were happy with our service. It's great when you can find a one stop shop eh? We look forward to seeing you next time! :-)

Posted 8 years ago

“I received an email telling me that the light tube would be delivered on Jan. 4th. It's now the 9th and it hasn't arrived yet.”

Helpful Report

Posted 8 years ago

Hey Mo, Thanks for taking the time to submit a review. Sorry to hear your goods haven't arrived. I do believe our customer care team have now been in touch to rectify this issue? If there is any other problems Mo please do get in touch with us. :-)

Posted 8 years ago

“Ordered paid for and received invoice for a hammer loop. But received a belt”

Helpful Report

Posted 8 years ago

Hi Martin, Thanks for taking time to submit some feedback with us. Sorry to hear of the problems you have had with your order. I believe our customer care team have now bee in touch to rectify this issue? If we can help any further Martin we are only a phone call or email away. Apologies again for any inconvenience this may have caused. :-)

Posted 8 years ago

“Delivery arrived on time on the day that they said that it would.”

Helpful Report

Posted 8 years ago

Hey, Cheers for getting in touch and taking the time to submit a review. It really does mean a lot to the team. Glad to hear everything arrived with you super quick and in perfect condition. Just what we like to hear! We look forward to seeing you again soon :-)

Posted 8 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews