The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good company to deal with - fast delivery excellent prices and good communications - if I was to make one criticism it would be the web site is a little bit slow - but overall highly recommend”

Helpful Report

Posted 10 years ago

Hi Derek, Thank you for the kind words. I have spoken with our development team and they were hard at work last night looking into your concerns. We've made a few tweaks so the website runs a lot smoother now, let us know what you think! Thanks again and we hope to see you back on our website sometime soon :-)

Posted 10 years ago

“A very good experience. Not only did you manage to successfully deliver 10x4 foot fluorescent tubes through the post unbroken, you did it at a fraction of the price charged by my local hardware store. Good result. Thanks.”

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Posted 10 years ago

Hi Alexander, Just what we like to hear. Goods arrived undamaged and we saved you a few pounds! We hope to see you back on our website sometime soon :-)

Posted 10 years ago

“I ordered 4 58 watt 1500 mm lamps and have received 2 36 watt lamps. I will await correction before leaving further comments. After the initial wrong delivery, the correct order was delivered within 24 hours without any problems.”

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Posted 10 years ago

Hi James, Sorry to hear your order got mixed up, but I'm glad our customer care team to rectify it quickly for you. That's what they're here for! We hope to see you back on our website sometime soon :-)

Posted 10 years ago

“One of the two bulbs ordered arrived broken WEB100002629”

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Posted 10 years ago

Hi John, I'm really sorry to hear that one of your bulbs arrived damaged. I'll get one of our Customer Care Team to get in touch with you ASAP and we'll get you a replacement sent out. Don't be shy if you ever have any problems John, our team are here to help. :-)

Posted 10 years ago

“Very fast delivery, thanks”

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Posted 10 years ago

Hi Ian, Thanks for the kind words about our delivery service. It's something we are very proud of! We hope to see you back on Bulbs2Go sometime soon :-)

Posted 10 years ago

“I did an online seach when I wanted some fluorescent 70w bulbs after seeing that they were over £10 each at B & Q. I saw they were priced at under £3 each at Bulbs2Go and to be honest I nearly didn't order from them because I thought there must be a catch, they are too cheap. Then I thought I would order a couple and take a chance, and I am glad I did. They came the next day, i fitted them and they worked immediately and there is only one place i will be buying my bulbs from from now, Bulbs2Go :)”

Helpful Report

Posted 10 years ago

Hi Colin, Thanks for the fantastic review! Glad to hear we are beating some of the major retailers when it comes to bulbs. We are also glad you decided to take the chance with us, it means a lot! We know it may look a bit 'too good to be true' sometimes when a product is priced a vast amount lower than a competitor, but our aim is to get bulbs into your hands for the lowest price possible! We are also proud of our next day delivery service and it's good to hear it all went smoothly. We look forward to seeing you back on our website sometime soon Colin! :-)

Posted 10 years ago

“Will certainly use your services again. Thank you.”

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Posted 10 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

“Great product ,prompt delivery and very helpful advice through the in site chat facility. Very satisfied.”

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Posted 10 years ago

Hi Lisa, Thanks for the feedback - we are glad you found our online chat helpful! It's proven to be a great investment and its nice to be able to interact with customers while they browse on our store. We hope to see you back online sometime soon Lisa :-)

Posted 10 years ago

“Bulbs were delivered on time and price was good only issue was packaging they came loose in a large cardboard box I would have expected there to be packing material so they didn't bounce around in transit - I hope none are broken I haven't tested them .”

Helpful Report

Posted 10 years ago

Hi Nigel, Sorry to hear the packaging wasn't up to scratch. I'll be sure to pass your feedback onto our warehouse team as that definitely shouldn't have happened. If any happen to be broken when you install them just get in touch with our customer care team and we'll be happy to ship out replacements for you. :-)

Posted 10 years ago

“Excellent service from this company! I had a query which was answered on the phone quickly and efficiently and the correct goods were received in good condition and quickly. Highly recommended.”

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Posted 10 years ago

Hi David, Thanks for the kind words, I will be sure to pass them onto our customer care team for you. Thanks for the recommendation too, we hope to see you back on our website sometime soon :-)

Posted 10 years ago

“I was delighted at last to restore light to my kitchen when the bulbs I reqired were unavailable locally. Next day delivery really did mean next day. Thankyou!”

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Posted 10 years ago

Hi Esme, I bet it looks like a totally different room! As always we do try our best with all our deliveries and look to get your lamps out to you as quickly as we can. We're glad it all worked out and we hope to see you back on our website sometime soon! :-)

Posted 10 years ago

“Excellent products at a great price matched with an excellent delivery service. Will certainly shop with you again in the near future. Top seller.”

Helpful Report

Posted 10 years ago

Hi Glennys Thanks for the positive feedback, its much appreciated! Our Next Day Delivery service is something we pride ourselves on getting right, so we are glad it all went smoothly. We look forward to seeing you back shopping on Bulbs2Go sometime soon :-)

Posted 10 years ago

“Fantastic serservice, very quick delivery Item as described, thank you.”

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Posted 10 years ago

Hi Irene, Glad to hear everything went smoothly, just what we always aim for. We hope to see you back on our website sometime soon :-)

Posted 10 years ago

“Arrived the next day. Well packaged and a great product. Excellent.”

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Posted 10 years ago

Hi Martin, Thanks for the positive feedback! We hope to see you back on our website sometime soon :-)

Posted 10 years ago

“good choice of branded products, some descriptions not great ie 4ft tube is 1050mm long here not 1200 long like most people, speedy delivery, well informed will use again but check measurements in mm not inches in future.”

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Posted 10 years ago

Hi Chris, Thanks for the feedback! I'll be sure to pass it onto our product creation team for you. We hope to see you back sometime soon! :-)

Posted 10 years ago

“Very good value products. arrived very quickly and were well packaged. Will definitely use this company again.”

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Posted 10 years ago

Hi Richard, Glad to hear you'll be back again soon! We look forward to it :-)

Posted 10 years ago

“Excellent service. Value or money. Quick response. Reputable courier. Fragile goods very well wrapped and protected. All round five star!”

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Posted 10 years ago

Hi Ian, Thanks for the smashing review! Exactly what we love to hear from our customers and we appreciate you taking the time to tell us. Have a great weekend and we look forward to seeing you back on our website sometime soon. :-)

Posted 10 years ago

“Bulbs arrived next working day, Excellent Service ..”

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Posted 10 years ago

Hi Judith, Thanks for the kind words. We hope to see you back on our website sometime soon :-)

Posted 10 years ago

“Excellent service but unfortunately you did not deliver all the items... Only two starters instead of the three ordered”

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Posted 10 years ago

Hi Peter, Sorry to hear that your order arrived with less items than expected. I'll get one of our customer care team to get in touch and arrange getting them out to you ASAP. :-)

Posted 10 years ago

“Arrived quickly and well packed thank you”

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Posted 10 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews