The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

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“Arrived quickly. Very well packaged”

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Posted 9 years ago

Hey Mrs J, Thanks for submitting a review with us. Glad to hear everything arrived quickly and it was all packaged well! We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Excellent service, recommended.”

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Posted 9 years ago

Hi Neale, Thank you very much for the kind words. It's much appreciated! We look forward to hopefully seeing you back shopping with us sometime soon :-)

Posted 9 years ago

“Great range in stock - one bulb I needed has proven very hard to find, but Bulbs2Go had several versions of it in stock. Prices were very competitive too - much cheaper than places like B&Q, etc. Delivery was excellent to - it took c.36 hours from order to delivery. Excellent all round.”

Helpful Report

Posted 9 years ago

Hi Billy, Glad to hear we had what you needed! If there is ever anything you are struggling to find, get in touch with one of our team and we'll be happy to try and source it for you. We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Couldn't believe how quick the delivery was, good packing too”

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Posted 9 years ago

Hey Jane, Don't worry! It sometimes suprises us too. We are glad to hear everything arrived safely and we hopefully look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“Good customer service and courtesy for customer”

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Posted 9 years ago

Hey Courtney, Thanks for submitting a review! I'll be sure to pass on your kind comments to our Customer Care team. We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“The delivery people managed to break the first bulb but bulbs2go sorted it out very quickly and delivered a new bulb the next day with zero hassle.”

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Posted 9 years ago

Hey Josh, I can only apologise again for the broken bulb! I hope it didn't cause too much inconvenience. I'll be sure to pass on your kind words to our CC team! We hope to see you back on our website sometime soon :-)

Posted 9 years ago

“Although a number of other customer orders were delivered to my address, mistakenly, due to a momentary "glitch" in your computer system, at that time, you dealt with the problem very quickly, appropriately and financially reimbursed me for any inconvenience caused to me. Well done and I can, sincerely recommend you. Your delivery of the items ordered was actually faster than expected, and the goods ordered entirely, measured up to my expectations. Additionally, the advice given by your "in-house", " Chat" facility, was not only accomodating, polite, but also, extremely accurate.”

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Posted 9 years ago

Hello Tristram, I can only apologise again on the behalf of our warehouse for the misshap in delivery but I am glad our CC team could help resolve it quickly. I will also pass on your very kind words to our support team, they'll be glad to hear it! We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Good vprice and delivery”

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Posted 9 years ago

Hey Tom, Thanks for the kind words! It's very much appreciated. We hopefully look forward to seeing you back shopping with us sometime soon :-)

Posted 9 years ago

“First time using this site but found the items I needed easily and far cheaper than others. Items arrived within 2 days which is very good for my location. Would definitely buy from the electrical guys again.”

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Posted 9 years ago

Hey Gary, Glad to hear you found the website easy to use! I'll be sure to pass it on to the web team. We look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“The tubes were delivered the following day by a tracked delivery for a price that was well below half of that wanted by B&Q, even with delivery!”

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Posted 9 years ago

Hey David, Who likes B&Q anyway? Especially on a Saturday! ;-) We are glad to hear everything arrived safely and you was happy with the purchase. Our pricing is something we are very proud of! We hopefully look forward to seeing you back shopping with us sometime soon :-)

Posted 9 years ago

“Great availability and price. One grumble was despatch email arrived day after DPD made first attempt to deliver order, this failed as I was not expecting it. Rearranged for following day which was successful. Suggest despatch email be sent immediately.”

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Posted 9 years ago

Hi Derek, Thanks for the kind words. I will pass on the feedback to our web team, who may be able to investigate the dispatch email issue further to rectify any potential issues in the future. I'm sorry for any inconvenience this may have caused! Apart from this, we are glad everything was up to standard and we hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Very good website enabled me to quickly find the tubes I needed and provided good information on the technical aspects of the tubes performance. Having the ability to pay by Paypal I found convenient and delivery was within two days by standard delivery, which was excellent. I can certainly highly recommend Bulbs2Go.”

Helpful Report

Posted 9 years ago

Hi Dave, Thank you very much for your kind comments. Glad to hear you found our website and payment methods easy to use, I'll be sure to pass on your feedback to our web team. We hopefully look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“used this company for first time fast delivery but could be more communication on when they dispatch item”

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Posted 9 years ago

Hey Garry, Sorry to hear you didn't recieve a dispatch email! Hope it didn't cause too much inconvenience with the order. Thanks for shopping with us and we hope to see you again sometime soon :-)

Posted 9 years ago

“Ordered 4 tubes so they could be bunched together, they arrived on Tuesday as hoped, bunched as I'd thought but also wrapped in bubble wrap so well they'd have stood almost any abuse! Well done, I'll be back.”

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Posted 9 years ago

Hey George, Glad to hear everything arrived safely! Packaging is something we take very seriously here at Bulbs2Go. We look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“Found what I wanted reasonably quickly on web site. Delivery very fast. Well packaged. Tube works fine, slightly warmer than old one, but OK.”

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Posted 9 years ago

Hey Francis, Glad to hear everything arrived on time! We would have been happy to exchange your tube for a different colour temperature if it wasn't quite up to your expectations. Just get in touch with our Customer Care team and they'll be happy to help! We hope to see you back shopping with us sometime in the future :-)

Posted 9 years ago

“we bought 25 x 5foot daylight tubes made by Phillips and they are excellent. the delivery was quick but not next day as was advertised but this could be excused as they were ordered on the 30th of December. the price was a lot cheaper than most other suppliers so would definitely recommend this seller and would buy from these again”

Helpful Report

Posted 9 years ago

Hi Stuart, Thanks for taking the time to submit a review. Our team were unfortunately on holiday over the Christmas break so we only had a very small order window to work with, so I apologise for this inconvenience. We are glad everything arrived safely and that you are happy with the purchase. We look forward to you shopping with us sometime in the future :-)

Posted 9 years ago

“Wide selection of bulbs, particularly LEDs, and a simple online application process.”

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Posted 9 years ago

Hi Nigel, Thanks for submitting the review! I'll be sure to pass on your kind comments to the web team and we hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“We have light! So pleased. We ordered a light tube late in the Christmas break and it arrived 2 days later. Packaging was great too. Genuinely delighted. Thank you.”

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Posted 9 years ago

Hey Martha, Thank you so much for taking the time to submit a review! Christmas was a very busy period but we are glad you recieved your bulb on time! We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Wow thanks for a totally unexpected overnight delivery, extraction fan fits and works perfectly ... thanks for the great service ... highly recommended !!”

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Posted 9 years ago

Hey Charles, You're welcome! If you order before 4PM Monday to Friday then you are guaranteed delivery the next working day. Thanks for shopping with us and we hope to see you back on our website sometime soon :-)

Posted 9 years ago

“Very good buying experience. Excellent online chat with Kevin to sort out the products I required. Excellent prices. Fast delivery and very well packaged. Will be buying again.”

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Posted 9 years ago

Hey Neil, Glad to hear you was happy with the buying experience! I'll be sure to pass on the kind words to our chat team and Kevin. We look forward to seeing you back on our website sometime soon! :-)

Posted 9 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews