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The Essential Fly Reviews

4.8 Rating 2,364 Reviews
97 %
of reviewers recommend The Essential Fly
4.8
Based on 2,364 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read The Essential Fly Reviews
Visit Website

Phone:

01757333003

Email:

directors@theessentialfly.com

Location:

Unit 7 Bondgate Industrial Estate,
Selby
North Yorkshire
YO8 3LX

Write Your review

I've been a customer for years and always found flies to be high quality and experienced excellent service. This time they went above and beyond. I called to check delivery times, my order was processed right away, and I received it next day. It was a gift for a friend so I was really pleased to receive it in time for our fishing trip. Thank you The Essential Fly, really impressive customer service!
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Posted 1 year ago
Great company to deal with. Helpful and efficient. I will buy from them again.
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Posted 1 year ago
My order went fine and the flies were tied very well. Thanks, Mark
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Posted 1 year ago
Hi ! In response to your feedback, we can reassure you that your order has been dealt with promptly! It left us the day after you placed your order ie on 14th May. You were sent details of the dispatch to your email as standard at the time. Please check your spam folder in case its in there. We see you live in the States, so it may take a few days to arrive but we invite you to get in touch directly via customerservices@theessentialfly.com or 00 44 1757 333003 if you have any queries at any time. We will be happy to help you. We hope you enjoy your flies! With best wishes Team TEF
Posted 1 year ago
As a follow up, we have checked the tracking and can see that your order was delivered to you yesterday. We hope you get out fishing with them soon and that they are lucky for you. Thanks Team TEF
Posted 1 year ago
Thank you for your kind update following our earlier conversation. We are glad to hear your order was received well and that you like the flies. Tight lines!
Posted 1 year ago
Great products and fast delivery. Excellent service.
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Posted 1 year ago
Everything I have ordered from The Essential Fly has arrived quickly and as ordered. I was unsure when a new rod would arrive so I ‘phoned the customer service line and got the information I wanted from a friendly and efficient actual human. Very happy overall.
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Posted 1 year ago
Great service
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Posted 1 year ago
Hi, We are very happy to spend shopping with flytying items because your services are very quickly and the shipping as well and not too expensive the price. We are so happy with you. Kind regards, Hiro & Michiko
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Posted 2 years ago
Quality products as usual.
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Posted 2 years ago
I found 'The Essential Fly' website easy to navigate and made purchasing easy. The customer service side was found to be excellent and to a standard that other companies find difficult to attain, the personal touch makes a very big difference. 'The Essential Fly' is a company that I find to be sincere and would have zero hesitation in recommending.
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Posted 2 years ago
Flies look good quality and well tied. Not used yet, so time will tell.
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Posted 2 years ago
Good products, with very good delivery.
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Posted 2 years ago
these flies look good,catch fish and dont fall apart
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Posted 2 years ago
There was a problem with what I ordered and they took the trouble to ring me and offer alternatives,as well as keeping me updated with the delivery status. Good,polite and efficient service.
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Posted 2 years ago
Great service, great people. Recently called up about an order- immediately sorted with humour and efficiency…what more could I want? Still debating how to pronounce Lochsa😂
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Posted 2 years ago
Excellent Company that overcomes any issue.
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Posted 2 years ago
Very nicely tied flies. Arrived quickly . Sadly I am collecting not fishing due to the rain but fingers crossed it dries up soon .
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Posted 2 years ago
Flies are always first class well packaged for delivery great company to deal with
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Posted 2 years ago
A well stocked shop excellent service and delivery.
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Posted 2 years ago
Great service and fast shipping to Canada!
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Posted 2 years ago
Good quality products. Good price. Dispatched quickly
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Posted 2 years ago
The Essential Fly is rated 4.8 based on 2,364 reviews