The Essential Fly Reviews

Name: The Essential Fly
Address: Unit 7 Bondgate Industrial Estate, Selby, North Yorkshire
Rating: 4.82

4.8 Rating 2,364 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01757333003

Email:

directors@theessentialfly.com

Location:

Unit 7 Bondgate Industrial Estate,
Selby
North Yorkshire
YO8 3LX

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The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bit slow in delivery but nice flies”

Helpful Report

Posted 2 weeks ago

Hello Mr Rackham Thank you for your recent order of flies. We are sorry you did not receive our communications. Our team were in touch with you on 2 occasions explaining that one of the flies was not available and offered to swap it for you. We were waiting to hear back on this but unfortunatley did not get a reply. We then replied to your email reiterating this offer but again, received no reply. Its entirely possible that our emails have gone into your spam folder? It would be reassuring please if you could check on this. As you are aware, we dispatched your flies and refunded you for the missing fly. We do hope this explanation is helpful to you as we would very much like to be of help to you again in the future. We do pride ourselves on our customer service and would never intentionally avoid customer communications. So if ever you are not hearing back from us and you need to check on anything, we are always available during office hours on the phone. We are a friendly bunch and want you to enjoy shopping with us. With best wishes and tight lines Team TEF

Posted 1 week ago

“The items eventually arrived and we're as ordered and of good quality. I find it a bit weird that items advertised on the website are not stocked and there is a substantial delay in delivering the ordered items. Overall a good service but no more than that.”

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Posted 2 weeks ago

“Very good quality flies competitively priced and look like they will increase the number of tight lines I will achieve!”

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Posted 2 weeks ago

“Great service with quality products.”

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Posted 2 months ago

“The hooks were what I was looking for great service from essential fly”

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Posted 8 months ago

“Apart from the long waiting period for the items I can’t fault the seller in any way whatsoever so I’ll certainly be doing business with them again”

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Posted 8 months ago

“Flies are of very good quality but ordering very patchy a lot of flies out of stock with with up to several days waiting for new stock to arrive from supplier”

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Posted 9 months ago

“Good range of fly tying products.”

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Posted 9 months ago

“Excellent service and fly tying materials. The only reason I didn’t give a 5 star review is that the website isn’t the easiest to navigate.”

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Posted 1 year ago

“Items in the packet as ordered, good quality. On the negative side I feel postage was to high for 2 small items and the packaging could be smaller. Order arrived several days after ordering.”

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Posted 1 year ago

“Flies look well made and arrived well packed, I haven’t tried them yet but looking forward to seeing how they perform. Tight lines.”

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Posted 1 year ago

“Not used any of the materials yet but they all look of good quality. Only slight downside was the wait for some of the Ahrex hooks to come into stock”

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Posted 1 year ago

“A bit slow on the delivery”

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Posted 1 year ago

“I bought the new semperfli bright red and watery green thread.i wasn't impressed by the red at all.it looked alot better in photos.i don't think it warrants the price.i will be using normal red as usual and getting twice as much per reel.basically disaappointed in semperflis new offering.”

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Posted 1 year ago

“They had the full range of the flies that I was after unlike other suppliers who had a very limited range. Delivery by Royal Mail a bit slow .Not suppliers fault.”

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Posted 1 year ago

“Good selection of materials available, although in my last 2 orders some materials have not been available, even though they were showing as in stock on the website. A bit of a gap between ordering and delivering!”

Helpful Report

Posted 1 year ago

Hi and thank you sincerely for your recent orders and feedback. As you have contributed here anonymously we are not able to check your orders for you to clarify what happened unfortunately. We do carry massive stocks but we also offer a special order service for some items. We wonder if the items you are referring to here were special order? It would show against the product and again be shown in the cart to confirm. But if at any time you would like to check availability or take advice please do call us or email us - we will always do our best to help you. Thanks again and best wishes Team TEF

Posted 1 year ago

“Service was good although products took a few days to arrive by standard royal mail delivery”

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Posted 1 year ago

“Good quality product with fast shipping. Only wish the glasses came with a hard case to better protect them in my fishing pack”

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Posted 1 year ago

“Excellent range and good communication. Only draw back is how long it takes to receive orders”

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Posted 1 year ago

“Delivery a little later than expected, but it got here in the end”

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Posted 2 years ago

The Essential Fly is rated 4.8 based on 2,364 reviews