The Essential Fly Reviews

Name: The Essential Fly
Address: Unit 7 Bondgate Industrial Estate, Selby, North Yorkshire
Rating: 4.82

4.8 Rating 2,364 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01757333003

Email:

directors@theessentialfly.com

Location:

Unit 7 Bondgate Industrial Estate,
Selby
North Yorkshire
YO8 3LX

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The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good products and prices and sent in good time can recomend”

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Posted 6 years ago

“This company are great to deal with. Fast and efficient and good quality products”

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Posted 6 years ago

“Excellent staff very helpful will use again 👍”

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Posted 6 years ago

“Excellent range and products and, so far, impeccable customer service.”

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Posted 6 years ago

“The service from Essential was as usual excellent and speedy and so I was able to continue my fly tying, seamlessly.”

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Posted 6 years ago

“Fast delivery and fair pricing, can't ask for better.”

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Posted 6 years ago

“Things did not start well when my order arrived with one set of flies missing. I am pleased to say that the team at Essential Fly resolved the problem and soon forwarded the missing flies. All's well that ends well! Flies that catch trout (as well as anglers), great supporting information and a good service. I would have awarded five stars had part of the original order not been missing. A satisfied customer.”

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Posted 6 years ago

“As usual, service, quality and choice excellent”

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Posted 6 years ago

“Good fly selection and good value. Very prompt delivery. Thanks.”

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Posted 6 years ago

“Super service. Everything worked very very!”

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Posted 6 years ago

“first class products that are usually in stock, not like another supplier who is always out of things, so well done Essential fly, only slight improvment that you may be able to make is a bit quicker dispatch.”

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Posted 6 years ago

“EF were, on this occaision let down by the Post Office. From a good start, things degenerated and the delivery went from "sign for" to "leave in porch", and visited two sorting offices in Leicester. The envelope arrived 7 days after posting, despite advised arrival dates. Not Essentialfly's usual standard!”

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Posted 6 years ago

We are very sorry that your order arrived late. We did indeed dispatch your order next day and sent it via Royal Mail tracked service. Unfortunately, according to the Royal Mail system, it was sent to the wrong sorting office and then took time to get to you. Royal Mail has let us both down here and we apologise to you for any inconvenience caused. Unfortunately this situation has been completely out of our hands. We will be taking this up with Royal Mail on your behalf. We sincerely hope this will not deter you from shopping with us again. With kind regards Team TEF

Posted 6 years ago

“Excellent service, all the staff were very helpful, I can thoroughly recommend them.”

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Posted 6 years ago

“Ordered a few times from this company. First class service and decent prices. Recommended”

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Posted 6 years ago

“Speedy, helpful service. Website is a trove of useful info, techniques etc as well as being a well-stocked shop.”

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Posted 6 years ago

“This is my second time buying the Spool Rack ans as alway very quick delivery”

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Posted 6 years ago

“Excellent products and service.”

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Posted 6 years ago

“My last order still has not arrived.”

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Posted 6 years ago

We are genuinely sorry to hear there was a delay in you receiving your parcel. It left us in a timely fashion after you having placed your order. We sent it first class Royal Mail on a tracked service (which we hope you received email notification about). We can see it has now arrived. We do apologise for any inconvenience. We have taken this up with Royal Mail to complain as it should have been with you next day from dispatch. We would like to reassure you that this is not normal practice and we hope it does not deter you from shopping with us again. With kind regards Team TEF

Posted 6 years ago

“i live in Belgium and had no problems i had to wait a little for my order however the info for it whas good so no complaints”

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Posted 6 years ago

“Great flies”

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Posted 6 years ago

The Essential Fly is rated 4.8 based on 2,364 reviews