The Essential Fly Reviews

Name: The Essential Fly
Address: Unit 7 Bondgate Industrial Estate, Selby, North Yorkshire
Rating: 4.82

4.8 Rating 2,364 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01757333003

Email:

directors@theessentialfly.com

Location:

Unit 7 Bondgate Industrial Estate,
Selby
North Yorkshire
YO8 3LX

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The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All fly tying items delivered safely and intact. Only a 4 star rating as I was promised a call back to discuss some materials but didn't get one.”

Helpful Report

Posted 2 years ago

Hi and thank you for your feedback. We are pleased to hear your order arrived safely. However may we politely point out please that we did call you. You were unavailable at the time unfortunately but we don't want you to think we were not responding to your query. We are more than happy to discuss materials with you at any time. If there is anything we can help you with please do not hesitate to get in touch. Thank you and very best wishes Team TEF

Posted 2 years ago

“Coneheads I purchased were at a good price and were delivered really quickly would definitely recommend Essential Fly and have since purchased from them again . 👍”

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Posted 2 years ago

“Thanks for supplying top quality flies .Not caught anything with them yet though 😂”

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Posted 2 years ago

“The products, prices and service are excellent”

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Posted 2 years ago

“the items ordered took a long time to arrive because they were waiting for a delivery to arrive before they could complete the order. when i received the goods one item was missing, i did receive a refund for missing item. it would have been better if they had told me when ordering, what items they had in stock.”

Helpful Report

Posted 2 years ago

Hi Mr Raybone and thank you for your recent order and your feedback today. We have looked into your query and would like to respond please. When you ordered in December, it was just a couple of days before we and our suppliers closed for the Christmas break. Out of the items you ordered, 3 were special order items which is shown on each of the items and is confirmed in the check out also. The normal delivery timescales for bringing in special order items was unfortunately affected by the extended Christmas and New year break. But as soon as we were back and our suppliers open, we chased these up for you and once they came in we shipped them to you immediately. We are reliant on the manufacturers having stock available and were equally sorry to hear that one of your items was not in stock at the suppliers after all. This was unfortunately out of our hands. If ever you would like to check on stock availability or perhaps consider alternative brands that are more easily available we are more than happy to help you via email or the phone. This is a service we offer with pleasure. If you need advice from our in house tyers and anglers, these people are on hand too. We thank you again for your custom and please be assured we will always do our best for you. Kind regards Team TEF

Posted 2 years ago

“Trusted site for all my fly fishing and tying needs”

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Posted 2 years ago

“Great flies Great service prices are great”

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Posted 2 years ago

“Great to deal with, excellent service an product's, very competitive price range 5 star people to deal with.”

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Posted 2 years ago

“Very happy with communications and product.”

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Posted 2 years ago

“I have ordered online with The Essential Fly a number of times now and the service and process has been great. Would recommend!”

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Posted 2 years ago

“Extremely fast service, only marked as more days than normal due to Christmas Mail being delayed.”

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Posted 2 years ago

“I have always found them willing to help, and the items have always been high quality.”

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Posted 2 years ago

“Fast delivery. Keen prices. Good quality products.”

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Posted 2 years ago

“I'm was over the moon with my purchases”

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Posted 2 years ago

“Good quality products. Arrived on time.”

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Posted 2 years ago

“Great service and price and delivery.”

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Posted 2 years ago

“I have been a customer for a number of years. The service provided during the ordering and supply of materials was excellent. The materials are of a high quality. Most of the items I purchased are for future use, with the exception of the Bronze Mallard feathers, which I used to tie a specific fly , using the feathers to form a tail and a loop at the thorax. Thank you for a fantastic service. I will be purchasing more materials in the future. Best regards, David Paterson”

Helpful Report

Posted 2 years ago

“No response to emails Order split into two Only one arrived so far but you believe it was in one delivery I think can't be sure Waiting responses”

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Posted 2 years ago

Hi Mr Glanvill, we are very disappointed to see your feedback as we have actively been in touch with you via email. We have forwarded them all to you again and have since been in touch via the phone too to reassure you. We sincerely hope your deliveries are both now with you. All our records on Track and Trace show them as having arrived safely. We are available on the phone too during office hours on 01757333003 if you would like any assistance at any time. With all good wishes TEF customer care

Posted 2 years ago

We are very pleased to hear that your delivery is with you. Thank you and have a great Christmas Team TEF

Posted 2 years ago

“Exellent service polite staff top quality flies always e mail you when order has been posted”

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Posted 2 years ago

“A great fine point for fine work”

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Posted 2 years ago

The Essential Fly is rated 4.8 based on 2,364 reviews