The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Job , Great professional service.”

Helpful Report

Posted 2 years ago

“Wide variety of pens and inks, great prices and fast shipping! I had to return a fountain pen, as I found it was too slippery for me to write with because of the metallic grip. Nigel was absolutely brilliant, making the return a breeze and provided excellent customer service. Highly recommended! Thank you very much!”

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Posted 2 years ago

“This is the first time I have ordered from The HPC ... a range of beautiful Blackwing pencils and accessories. My order arrived protected in a box and further protected in a padded envelope. Delivered promptly. Thrilled with the contents and very happy with the service, thank you! I love the range of quality items on the website, especially the stunningly crafted tools that provide the rituals that make writing and drawing so satisfying. I'm sure I will be tempted back.”

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Posted 2 years ago

“Babela emmanuel je suis au Congo Brazzaville je fais la musique”

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Posted 2 years ago

“I've been using writing paper and inks from Hamilton pen com. For a couple years now. The quality of all there products is superior and always delivered here in the US in perfect condition and fast. I highly recommend Hamilton pen company..”

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Posted 2 years ago

“I'd give this company 10 stars, not 5. They're my knight in shining armour. From an online US company I'd bought a pen but they hadn't made it clear it was only for calligraphy. They wouldn't accept a return, and said no manufacturer's ordinary nib would fit it. Enter HAMILTON PENS: I rang them and Nigel answered. He was very kind, and I sent him the pen. He rang saying no usual nibs would fit it, but that he'd talk to some collectors at a Pen Fair. He was passing through my village this morning, and delivered the pen with not only a nib that does fit – and is just the right width to write with – but also a converter for bottled ink too. He charged me just what he’d paid, which was very little indeed. A wonderful company who have not only made my pen work but restored my faith in humanity. And so knowledgeable and incredibly helpful – they go the extra mile (literally!) for you. If you want the right pen for you, whether inexpensive or high-end, just ask them. Thank you so much, Hamilton – and especially Nigel!”

Helpful Report

Posted 2 years ago

“Outstanding customer service. I had an issue with the nib and they sorted the issue out right away. Very satisfied with their high level of service.”

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Posted 2 years ago

“Thank you for the service you provided. Smooth and easy. My items arrived on time. No issue. Thanks again”

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Posted 2 years ago

“Good service, prompt delivery, very pleased with my purchase.”

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Posted 2 years ago

“My refill arrived very quickly.”

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Posted 2 years ago

“so good!! one of the only places to sell white lines”

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Posted 2 years ago

“Fast shipping and efficient company.”

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Posted 2 years ago

“Everything was perfect. Thank you for fast shippment.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Was in stock fast delivery good service”

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Posted 2 years ago

“Great service and communication. My order (Blackwing pencils) arrived very quickly and well packaged.”

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Posted 2 years ago

“A very fast delivery, every time I've ordered something”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Good webshop, good prices, and prompt delivery.”

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Posted 2 years ago

“Once items clear customs, all is perfect. My new nib elevated my writing experience.”

Helpful Report

Posted 3 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews