The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase. Delivered on time. Plus a surprise gift voucher.”

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Posted 2 years ago

“It was easy to order the airmail writing paper and envelopes. They arrived well packaged and promptly.”

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Posted 2 years ago

“Great choice of items at a reasonable price. Recommended”

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Posted 2 years ago

“The package arrived safely as promised in 7 working days by Royal Mail UK in India. I personally thank Hamilton Pen Company Team. Their products dispatched are authentic and they works excellent. This shop mainly have limited edition and discontinued pens collectibles spare parts for purchase. I will surely be a life long customer of this shop. Looking forward to buy Kaweco discontinued collectible pens and also Esterbrook parts soon from them. 😊”

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Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“Great service and product. Have no problem recommending it.”

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Posted 2 years ago

“We purchased some specialist pen refills and were delighted with the price and service. Well done.”

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Posted 2 years ago

“Professional service from order to delivery. Thank you.”

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Posted 2 years ago

“Just as I wanted - quick delivery”

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Posted 2 years ago

“Excellent service, delivered as promised from a great range and easy to use web site”

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Posted 2 years ago

“Excellent service good prompt delivery. I would highly recommend this company for any thing to do with quality pens and pencils.”

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Posted 2 years ago

“waited a long time for the faber castell click pen in black... finally back in stock”

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Posted 2 years ago

“Very good service, I can’t comment on the complaints department as I have never had the misfortune to use it.”

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Posted 2 years ago

“My first order, very pleased with the speedy delivery that arrived securely packed. Will be receiving regular newsletters, sure I will purchase from Hamilton again.”

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Posted 2 years ago

“Very easy to find and order everything I was looking for. Pens received quickly, everything in perfect condition.”

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Posted 2 years ago

“Very fast shipping, well handled product.”

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Posted 2 years ago

“Superb products and excellent customer service.”

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Posted 2 years ago

“Great as usual”

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Posted 2 years ago

“Ordered on a Sunday return email within one hour. Phone call on update Monday., received on Wednesday, top rate service.”

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Posted 2 years ago

“I made a payment and at checkout I got a message saying "payment details could not be verified" even though the money left my bank account. Tried calling and emailing and have recieved no answer.”

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Posted 2 years ago

Mikel You made four payment attempts, today Saturday. 3 of them failed as the post code for the card you were using was incorrect and 1 failed as there were insufficient funds on your card. If you telephoned we could not have answered as it is Saturday and the office is closed. When a payment by card is attempted the bank takes an authorisation for the amount which will be cancelled if there is a problem with the details provided resulting in the payment being rejected. Totally incorrect for you to have left this feedback.

Posted 2 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews