The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent.”

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Posted 3 years ago

“Prompt and efficient service.”

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Posted 3 years ago

“Quick delivery, well packaged and at a great price.”

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Posted 3 years ago

“Thank You so much !”

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Posted 3 years ago

“Excellent service and product Thank you”

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Posted 3 years ago

“The order was delivered in just two days and at a very good price. There is nothing else to say other than excellent service. Thank you.”

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Posted 3 years ago

“Brilliant and very prompt service To be recommended”

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Posted 3 years ago

“Very quick delivery, and extremely helpful customer service , which goes above and beyond what you'd expect. Would highly recommend”

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Posted 3 years ago

“Excellent service, next day delivery and wide choice of items. Can't fault it. Also helpful speedy replies to queries.”

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Posted 3 years ago

“Lovely pens, super fast service 😊”

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Posted 3 years ago

“Easy ordering and fast delivery.”

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Posted 3 years ago

“Excellent service, quick delivery. My go to company for Cross products.”

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Posted 3 years ago

“Great online store, I've made several purchases now and am very pleased with the service I've received.”

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Posted 3 years ago

“Unfortunately l made a huge mistake I found out much later I could have got the same product for £17 cheaper on amazon”

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Posted 3 years ago

Thanks for taking the time to leave us a review. I have to say that I am a bit disappointed that we should be left a negative review for having done nothing wrong. The price we charge is less than the RRP and reflects the cost to us and the service we provide. We are not a big discounter like Amazon and would not attempt to compete with Amazon who are known for driving margins downwards with the consequent failure of small businesses that do try and compete. If you wish to buy from Amazon that is fine by us but please do not criticise us for your failure to research price opportunities prior to making your purchase decision.

Posted 3 years ago

“You were very efficient, the only problem was with Amazon”

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Posted 3 years ago

“I like to buy from Hamilton Pen Company, as they have a very good selection of products. I enjoy looking through their monthly e-Newsletter which is filled with their newest arrivals and inspiration plus the occasional discount code.”

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Posted 3 years ago

“Excellent product and swift delivery thank you”

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Posted 4 years ago

“Excellent service,very fast delivery.”

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Posted 4 years ago

“Great online store. I wanted to check on my order: I emailed them (it was a Sunday) and I got a reply in minutes.”

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Posted 4 years ago

“This company are quick and very helpful will use again I can highly recommend them”

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Posted 4 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews