The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Montegrappa ballpoint pen I purchesed is one great pen, I'm well pleased with it.”

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Posted 3 years ago

“Wide range of high quality pens. Competitive pricing. Rapid delivery service. I am thus a very contented customer.”

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Posted 3 years ago

“I ordered three pen refills and they arrived the following day. They are good quality so I'm impressed with the product and the delivery time.”

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Posted 3 years ago

“Excellent service and products arrived in perfect condition. Very pleased with my order.”

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Posted 3 years ago

“Impressive range of stationery. Feels like the order turns up just after you've clicked the 'purchase now' button. Fast efficient service with great communication. Thumbs up!”

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Posted 3 years ago

“This pen was a gift for someone else so I cannot review the product. However, Hamilton were faultless in their customer service. The pen arrived very promptly and well packaged.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“My on line order was processed very efficiently and the refills arrived promptly- would use again.”

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Posted 3 years ago

“Good service; disappointed by the shipping charges.”

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Posted 3 years ago

Alasdair Why on earth would you be disappointed at being charged £1.50 for post and packing when you purchase an item for £4.90? Our biggest competitor would have charged you £4.99 for the item and £2.50 for postage! The cost of sending a large letter with Royal Mail is £1.29 and we also have to pay vat from the £1.50 we charge making the net revenue to us £1.25, 4p less than we have to pay to send the item. The padded envelope costs around 8p so we actually charge you 12p less than it costs us and that disappoints you??

Posted 3 years ago

“Luv these pens have been using them for years.”

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Posted 3 years ago

“I was able to buy the cartridges I wanted until I found this company. It was quick and easy to order and the delivery was equally quick. I will use this company again.”

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Posted 3 years ago

“I would recommend Hamilton pen the service was 100% delivery 100% .I received my delivery at a good price.”

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Posted 3 years ago

“Excellent service, very happy with the products”

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Posted 3 years ago

“The pen seems reluctant to write with a loot of pressing on plain paper to get it ging”

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Posted 3 years ago

This is clearly an indication that the refill in your ballpoint pen is at fault. If you had contacted us we would have happily sent out a replacement refill but you didn't.

Posted 3 years ago

“Telephoned to enquire on availability of a particular item. Very friendly service received and all sorted within minutes.”

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Posted 3 years ago

“The only place I go to buy my pens. Brilliant service and always great advice.”

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Posted 3 years ago

“Thank you so much for the fast delivery, really happy with the products.”

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Posted 3 years ago

“Very efficient. Brilliant price for the pen. Happy to use company again in the future.”

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Posted 3 years ago

“Refills I'd ordered arrived so quickly, very impressed. Nice choice of colours too. Good to be able to write letters again”

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Posted 3 years ago

“Bought as a gift - recipient very pleased. Fast delivery and good communication.”

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Posted 3 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews