The Personal Agent Reviews

4.8 Rating 212 Reviews
97 %
of reviewers recommend The Personal Agent
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The Personal Agent team kept me very well informed of how they were getting on with finding a tenant for my property. The team were always friendly and polite. All my queries and concerns were dealt with promptly.
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Posted 6 years ago
We were impressed with Personal Agent, everyone was incredibly approachable and were on hand to support us through the buying and selling process.
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Posted 6 years ago
Sophie was efficient and professional when arranging and conducting the viewing of the property. Her, and the rest of the Ewell team dealt with the offer process very well and, once the offer had been agreed, we felt in safe hands right the way through to completion. The Personal Agent know what they are doing, communicated with all parties very well and I would not hesitate in recommending their sales team.
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Posted 6 years ago
They looked after the rented property very well as I travel a lot abroad and no longer living in the region of the rented flat either. Tenants issues were solved with good communications flow throughout the tenancy.
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Posted 6 years ago
the team were professional and helpful. made sure tenant paid on time and covered off any complaints.
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Posted 6 years ago
Very reliable, answer queries promptly and are very professional .
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Posted 6 years ago
Efficient, good communication, quick.
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Posted 6 years ago
A pleasant and tenacious team helped us purchaser new home. From the first viewing to completion the team were informative, professional and helped us complete as quickly as possible. Would definitely recommend. Many thanks
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Posted 6 years ago
We were very pleased with the service we had with personal agent. They were very good at getting back to us straight away. We was able to ask any questions we wasn't sure about. Very helpful, and polite. We are now happy in our new home that they helped us with. Thank you again.
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Posted 7 years ago
Sale was quick, communication was easy and when things started to become complicated as they do in a chain, the Personal Agent Team performed admirably. Thank you Cat , Maria and Andrew, all the best.
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Posted 7 years ago
Have used Personal Agent for a couple of years now as lettings management agent and have had no real problems, informed us promply that tenants had given notice, and were quickly on the case of finding new tenants which they did successfully and had no break in tenants occupying our house and have continued with them as management letting agents. Would recommend them without hesitation. Hopefully our relation with them will be as successful as our previous couple of years.
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Posted 7 years ago
Would highly recommend "the personal agents". Good professional service. Highly appreciate the honesty shown & regular updates given throughout the whole process.
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Posted 7 years ago
George and the whole team at the Banstead office were great. Buying our dream house was a difficult and stressful process but we were helped and supported the whole way by the team at the Personal Agent. I feel that George went above and beyond to help us. Thank you to all.
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Posted 7 years ago
Thanks to Richard and Joe in the Epsom Branch, who worked really hard to make the purchase of our property go through. Despite challenging circumstances with other people in the chain they remained calm and professional throughout, going the extra mile to ensure the sale/purchase. Alex and Laura
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Posted 7 years ago
We are so pleased that we could help you with the purchase of your new home.
Posted 7 years ago
I wanted to email to say thank you for all of your hard work and persistence with the last few weeks of this house purchase! I really am grateful for the effort you put in. I also wanted to point out how genuinely brilliant I think Joe was too, he really seemed to be going the extra mile to make this work. He Is a real credit to you and your business. We are so happy that it has all worked out and excited for our life in Fetcham. Once again thank you so much for all of your help. Steve McManus
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Posted 7 years ago
Thank you for such a great review Steve! It wasn't easy but we got there in the end. We wish you a very happy life in Fetcham.
Posted 7 years ago
It use to be Cheryl who use to help find tenants for me for my flat/house and now its Kerrie they both have been/are excellent in the way they conduct their business of letting houses/flat I have been dealing with the Personal Agent Letting for a number of years now and have been happy in the way which conduct their business in finding tenants. Well done, keep it up!! RD
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Posted 7 years ago
Thank you for your kind words, we are always happy to help. We look forward to working with you in the future.
Posted 7 years ago
We used the Personal Agent to sell our flat after having a bad experience with a different local agent. They provided us with a completely diffenrent experience ans restored our confidence in estate agents! They were professional, helpful and approachable at every step during the sale process and we would definitely recommend and use them again.
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Posted 7 years ago
We are so pleased that we have restored your confidence in estate agents. Thank you for using our services.
Posted 7 years ago
We have used The Personal Agent to manage the letting of our property. The team have dealt with any issues that have arisen in a thoroughly professional and timely fashion. We were particularly grateful for the extensive reference and background searches that were undertaken on finding tenants, and especially valued their prompt communication at that time.
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Posted 7 years ago
Thank you for your review, we are always happy to help.
Posted 7 years ago
We used the Personal Agent to sell our flat after having a bad experience with a different local agent. They provided us with a completely diffenrent experience ans restored our confidence in estate agents! They were professional, helpful and approachable at every step during the sale process and we would definitely recommend and use them again.
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Posted 7 years ago
Thank you for such a great review, we were happy to help.
Posted 7 years ago
We used personal agent to find tenants for our flat. Joe kept us updated through out and was always on the end of the phone with any problems or questions that we had. Would not hesitate to recommend them.
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Posted 7 years ago
Thank you for your review, we were happy to find you a tenant.
Posted 7 years ago
The Personal Agent is rated 4.8 based on 212 reviews