The White Company Reviews

2.3 Rating 231 Reviews

30 %

of reviewers recommend The White Company

2.3

Based on 231 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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About The White Company:

Founded in March 1994, The White Company is a specialist mail-order company offering a wide range of lifestyle products for the home, principally in White. The company philosophy is and always has been to provide only the finest quality at outstanding value for money. We only work with the best factories in the world and almost everything we sell is made exclusively for us.

Visit Website

Phone:

0844 736 4222

Email:

services@thewhitecompany.com

Location:

The White Company (London) LLP, 1 Derry Street
London
W8 5HY

How do I contact The White Company?

Helpful Report

(3 weeks ago)

You can contact The White Company by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

71.05%

Industry Average

“ Excellent customer service and prompt delivery 15% off goods ordered and packaging excellent Diane Jones Southend ”

- Diane Jones

“ Always a pleasure to visit my local White Company Store. As soon as go through the door the subtle aroma created by their own products has a calming effect along with the visual displays of the products available for Sale. Everything is of a high standard and the service is always excellent. Shopping in The White Company is always enjoyable and I rarely leave without buying something.! ”

- Patricia Horsley

“ The White Company always delivery a great service. The items are without fault and delivery is always fast too and many times complimentary. ”

- Naomi Wilson

The White Company Reviews

Customer Service - Good