The Wimbledon Shop @ Wimbledon, Greater London Reviews

Name: The Wimbledon Shop @ Wimbledon, Greater London
Rating: 1.57

1.6 Rating 7 Reviews

14 %

of reviewers recommend The Wimbledon Shop @ Wimbledon, Greater London

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The All England Lawn Tennis Club @ Wimbledon Church Rd Wimbledon London SW19 5AE, Wimbledon, London SW19 5AG, UK
SW19 5AG

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The Wimbledon Shop @ Wimbledon, Greater London 1 star review on 11th June 2020

James A.

Anonymous

Anonymous // 01/01/2019

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“Ordered a $98 Wimbledon towel with my wife's name on it. It came with a different name on it. Cant get anyone to respond. I have all the info etc. of my order.”

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Posted 1 week ago

“really fed up with not getting an easy refund from this shop. I don't understand why they have made it so difficult; possibly impossible. stressful and depressing”

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Posted 1 month ago

“poor quality, terrible shipping service and damaged product. Seems these products are shipped directly from China via DHL. our package was crushed and white hat had some marks on it. its such a pain to write to the carrier, DHL and the store as to justify your complaint. These companies just wear you down with endless questions and proof via photographs. as a senior my niece will have to come over and take the photos and sent to the store. just a waste of time in my opinion.”

The Wimbledon Shop @ Wimbledon, Greater London 1 star review on 18th June 2025

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Posted 1 month ago

“Oh.. was I at the Wimbledon shop? I thought I was at “Shop Ralph Lauren, complete with exorbitant prices” shop! What on earth was Wimbledon thinking! I’ll bet you they don’t sell much this year! I certainly am not paying those prices!”

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Posted 1 year ago

“Ordered a walking umbrella on 30th July and was sent a cap instead! In the box was my invoice for the umbrella too so a bit dismayed. Was asked to send the cap back before they would consider sending me the umbrella which I did on 4th August. The return address was only a few miles away but there have had no reply to my request for an update nor have I received my item. Rather shocked at this poor service. Please at least reply to this review and explain.”

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Posted 1 year ago

“I am shocked and disappointed that an iconic brand like Wimbledon can be so bad. I am still waiting for my delivery over 3 weeks after ordering (Despite paying for 3-5 day delivery) and when I reached out for help I was told to chase the Royal Mail myself, I have contacted them again for help but they have so far chosen not to reply. I am saddened that my experience of shopping with them has been different from what you could reasonably expect and deserve. Ps. If I could have given them les than 1 star I would!”

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Posted 5 years ago

“Had some problems with delivery, but this was not the fault of Wimbledon but the courrier. There customer service is very quick to reply to emails and phone calls. Wimbledon did everything they could to contact the courrier. It even took us over a month to get a response from them. In the end Wimbledon offered us a full refund. Put our minds at ease and will use again if the change courrier.”

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Posted 7 years ago

The Wimbledon Shop @ Wimbledon, Greater London is rated 1.6 based on 7 reviews