“Placing an ordering is easy on line and by phone. My item arrived today and am happy with purchase. My only advice would be to ensure that the customer receives confirmation of the order, and monies recieved when ordering online. I received an invoice for the order on phone but nothing about my purchase online. Just a recommendation.”
“17/03/15 we purchased bedroom furniture worth £730 and have heard nothing , been trying to get in contact with the company to no avail .
Decided to look online and realise that a lot of people in same situation .”
“I am absolutely furious that this company have stolen from so many people, including ourselves, we ordered a coffee table and the money very quickly left our account however it would appear we will never receive the table! I am contacting the police through Action Fraud 0300 123 2040 - and would urge others to do the same as soon as possible.”
“I was advised to write a letter requesting a refund and for a reply within 10 days or I'ok take further action. Will send via recorded delivery so I know they get it. Address is Manor Road, Carrington, Bedfordshire LU1 4EE
Also rang bank and should be getting my money back through them. However also paid via Visa gift cards and they're being less helpful and helping to retrieve my money. Rang insolvency number and they do not know of this company so they're not bankrupt as yet. Anyone else done anything different?”
“The person/persons leading this fraudulent activity need to be hunted down and prosecuted.
I am about to assess all options for doing this, as I too have paid money for an item never received, and now I am unable to contact anyone as website has also been removed.
If needs be, people who have had the same experience may help one another by joining forces in bringing the person/persons responsible to account for their actions and reimburse all those affected. I sure hope i can do this anyhow!!”
“Starting to feel like this company is operating a scam - ordered nearly 6 weeks ago and have had no communications for over 2 weeks. Will be reporting to the UK ActionFraud authority if this continues.”
“They are nothing but con men they were still taking orders and stealing people's money right up until Friday afternoon , before they shut down for so called maintenance, they mustn't be able to get away with this, we all need to get our money back and stop this thief from trading again!”
“I too have has a similar bad experience. I ordered furniture in feb, heard nothing after 3 week so chased it. Got a reply by email arranging a delivery date. They never showed up and are not answering the phone or repying to voicemails or emails. No refund. Disgusting company. Scam”
“I ordered a small bookcase in February which should have been delivered in 2 - 3 weeks. They took my money out on the 14th February. Have tried phoning - goes straight to voicemail. Have emailed several times. Email does not bounce back but had no replies. Have now put the matter in the hands of my credit company. I now notice that the site is down for maintenance (very likely)
I bought from the site as it was supposed to be a trusted site. Will be contacting police as I think this is a case of blatant fraud.”
“Interesting and hate to say I'm not the only one. I agree, please put a plea into trading standards. I too checked the address and in a residential street. This is unacceptable and at the very least they just need to return the money if they can put the furniture through production.
We should all try to get our money back/furniture delivered, team work!”
“Hi
I know what you mean - I have a nasty feeling we have been taken for a ride !
I have sent a recorded delivered letter to them today - what good that will do I don't know - but was advised to give it a try ??? Yep, clutching at straws !!!! Also we contacted the "Trusted Shops" which this lot are supposed to be members of - sent them all the emails - worth a try ??????”
“Eek feeling very nervous about my order now. Bookcase was supposed to be delivered mid Feb,when I contacted them (via email as noome answers the phone) they apologise and say the delivery company are behind. I can no longer get an answer via email and phone number goes to voicemail :-( any advice on how we report/get our money back??”
“He appears to run his 'business ' from the address down Manor road, although he seems to live in Harpenden. He was also a company director of Manor Furnishings, which is now dissolved, very suspicious.”
“This is my second review in as many days as I have just read the most recent ones. Clearly they are scamming people as it appears that orders can still be placed. I have reported to Trading Standards and the Police and I suggest that anyone else affected does the same asap. I made a note of their address before it was removed and it appears to be a house in a residential street!”
“This company is an utter disgrace !!! I also placed and order in Feb 2015 - I have heard NOTHING at all - I must have blocked the email / voice mail with the amount of times i have tried calling !!!!! We are thinking of calling the Police - surely it's so form of stealing !!!!!!”
“I ordered a unit at the end of january 2015! £269 wasted! It was bever delivered and since can not reach anybody via phone or email. I noticed tonight they have removed there address from yhe website! Disgusting! Never buy from this company!”
