The Face Mask Store Reviews

Name: The Face Mask Store
Address: Unit A 1-4, Anglo Trading Estate, Shepton Mallet, Somerset
Rating: 4.75

4.8 Rating 544 Reviews

93 %

of reviewers recommend The Face Mask Store

4.8

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

The Face Mask Store 5 star review on 11th January 2025

Alan Penheiro-Wharton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent the incorrect order (ordered two masks without valves, but two masks with valves arrived). I emailed on the same day the wrong order arrived to inform them, providing my order number and photos of the incorrect delivery. I never heard a thing back. What a waste of my time and money. [Update 19/10] as soon as I published this review I sent a follow up email and was contacted immediately with an offer of a free replacement. It shouldn't take a negative trustpilot review and chasing to get to this situation, but I appreciate the offer so I uprated my review from 2 to 3 stars to reflect this.”

Helpful Report

Posted 3 years ago

The Face Mask Store is rated 4.8 based on 544 reviews