The Face Mask Store Reviews

Name: The Face Mask Store
Address: Unit A 1-4, Anglo Trading Estate, Shepton Mallet, Somerset
Rating: 4.75

4.8 Rating 544 Reviews

93 %

of reviewers recommend The Face Mask Store

4.8

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

The Face Mask Store 5 star review on 11th January 2025

Alan Penheiro-Wharton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, product arrived ad described. Will be back again.”

Helpful Report

Posted 1 year ago

“Disappointed with my most recent purchase: I ordered white ffp2 face masks and was sent black ones. I might have kept them but they seemed very poor quality, not nearly as robust as the white ones I usually order. Fortunately it was easy to return them postage free and I'm hoping I get my correct order soon. I just hope the quality of these will not have got worse as well.”

Helpful Report

Posted 1 year ago

“So glad to be able to purchase these masks easily!”

Helpful Report

Posted 1 year ago

“Masks fine. Poor delivery service. Not possible to 'track' the delivery. No indication of where the parcel was en route, nor of when it would arrive. Found parcel outside the front door. By chance it was safe due to the destination being a small block of flats with limited access.”

Helpful Report

Posted 1 year ago

“Great choice of products, prompt delivery”

Helpful Report

Posted 1 year ago

“I ordered the wrong mask filters, I messaged via email to cancel and they refunded me straight away so as far as customer service is concerned I'd say Excellent! And would use this company again when I need too 🙂👍”

Helpful Report

Posted 1 year ago

“Highly recommended mask by hospital. Excellent and reliable service and fast delivery by The Face Mask Store.”

Helpful Report

Posted 1 year ago

“I purchased the 5 sample FFP3 masks in colours of blue, black and brown ( i find wearing non white seems to make them appear less medical) Good price , delivery within 3 days and free.”

Helpful Report

Posted 1 year ago

“Great service very efficient and fast delivery. Very good quality masks everytime, would highly recommend.”

Helpful Report

Posted 1 year ago

“Trustworthy company. Excellent and very helpful service. Wrong item sent, easy mistake to make, but they took immediate action and a replacement was sent by 24 hour service and was with me the next day.”

Helpful Report

Posted 1 year ago

“I had a telephone conversation asking for advice, the chap I spoke to was very helpful and knowledgable. Placed my order which was delivered very promptly. Overall I am a very happy customer”

Helpful Report

Posted 1 year ago

“Excellent quality FFP2 and FFP3 masks with head straps. Comfortable, good seal, and durable. I love that they come in black!”

Helpful Report

Posted 1 year ago

“Very efficient service and goods delivered as promised. Many thanks”

Helpful Report

Posted 1 year ago

“Speedy delivery. Thank you. My hospital is requiring wearing of masks again. Slightly confused over sizing of face mask. Chose a M/L size which is slightly on small size with the 'springy' fit. Having opened the packet could not return.”

Helpful Report

Posted 1 year ago

“Perfect service. Great products.”

Helpful Report

Posted 1 year ago

“speedy delivery over the holiday period, great service, would recommend!”

Helpful Report

Posted 1 year ago

“Helpful well laid out website presented comprehensive information about face masks and filters. Ordering was easy and the products arrived, as advertised, when they were supposed to, in good condition.”

Helpful Report

Posted 1 year ago

“Great choice of face masks. Also really helpful to have the option of buying individual masks which makes it easy and affordable to try different masks to find out which ones fit best. Super quick delivery too!”

Helpful Report

Posted 1 year ago

“Easy to order and quick delivery.”

Helpful Report

Posted 1 year ago

“Easy to purchase, good product description, and shipping is ok.”

Helpful Report

Posted 1 year ago

The Face Mask Store is rated 4.8 based on 544 reviews