“Scam company. Don't provide receipts. Don't return emails. Don't check your details when you call. Fake reviews aplenty. Avoid. Prices are low to hook you in, perhaps?”
“This website is a scam. Their address is actually another unrelated optician. they've set up an elaborate facebook and twitter account with fake likes and reviews. beware.”
“Wrong size, wrong colour, supposed to be Ray-Ban, chinese joke, don't waste your time and money. TERRIBLE weeks and weeks emails backward and forward, use at your peril. no contact through number, answer machine, try it.”
“The Gasses Company are actually STILL selling the pair of glasses I ordered and was told more than 24 hours ago that they are sold out. Of course as I had already paid they offered an ‘alternative’, so you are getting a pair of glasses but not the ones you ordered. The phone number redirects you to the website and is useless.”
“DO NOT, I REPEAT DO NOT BUY FROM THIS COMPANY!!!
They are the only company I know who do not offer refund for prescription glasses and then try to make out they don’t offer this as they are customised to order. This is nonsense as I have had refunds for prescription glasses from online companies, Specsavers, Vision Express with no problems. They do not have anyone on their phones. What is the point in offering a telephone number with no one there? I am getting police, ombudsman and small claims court involved as I cannot get a clear answer on a refund amount from them. They just sent me an email saying “thank you, kind regards” to my 2 paragraph email. Please do yourself a favour and steer clear!! The five star reviews are either paid for or fake. GIVE ME MY MONEY BACK OR I WILL SEE YOU IN COURT!!!”
