KeeDiet Reviews

Name: KeeDiet
Address: Unit 30 Atlantic House, Brunel Road, Clacton on Sea, Clacton on Sea, Essex
Rating: 4.70

4.7 Rating 266 Reviews

94 %

of reviewers recommend KeeDiet

Company Reviews

Metrics

Info

4.7

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mr L Keating

KeeDiet 5 star review on 27th October 2023

Mr KR Kefayat

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You are asking for a review and I still have not received my goods”

Helpful Report

Posted 2 months ago

Hi Alan, We’re really sorry to hear that you haven’t received your goods yet. We completely understand how frustrating this can be, and we appreciate you taking the time to share your concerns with us. Please know that we are looking into this issue and are committed to resolving it as quickly as possible. Your experience matters to us, and we're here to help. Thank you for your patience during this time. Warm regards, Team KeeDiet

Posted 2 months ago

“You have discontinued the printed packaging which included cooking instructions. Instructions on a page you insert with order does not include instructions for all the products. On Sweet & sour Noodles you print that 230 ml of water is required which is wrong. This packaging cost saving is very inconvenient for your customers.”

Helpful Report

Posted 3 months ago

Thank you so much for your feedback. We completely understand your frustration and appreciate you taking the time to share your thoughts. Unfortunately, our fully printed foil packs have been delayed due to supply chain issues, but please rest assured we’re actively working on brand-new designs right now. These will include full cooking instructions for every product and are expected to be ready by the end of the year. In the meantime, we’re doing our best to include printed guides with every order, and we’ll make sure to update the Sweet & Sour Noodles instructions – thank you for bringing that to our attention. We really appreciate your patience and continued support as we work to improve your experience. Warm regards, The KeeDiet Team

Posted 3 months ago

“Sorry but these meals are disgusting. The shakes are passable but I won't be wasting any more money on this muck”

Helpful Report

Posted 3 months ago

Hi there, We’re really sorry to hear that our meals did not meet your expectations. Taste is subjective, and it’s disappointing to know that we missed the mark for you. Your feedback is invaluable, and we’ll certainly take it into consideration as we work to improve our offerings. Thank you for your honesty. Warm regards, Team KeeDiet

Posted 3 months ago

“Products were vile. Ended up binning them. Don't recommend”

Helpful Report

Posted 4 months ago

Hi there, We’re truly sorry to hear that you found our products unsatisfactory. Taste preferences can vary widely, and it’s unfortunate that our offerings didn’t meet your expectations. We appreciate your feedback as it helps us improve. Wishing you all the best, Team KeeDiet

Posted 4 months ago

“Unable to review as order not yet receiced. Tracking by courier Evri has given the following message for the last few days - We've not been able to deliver your parcel today due to a transport/vehicle incident. We'll update tracking as soon as your parcel is out for delivery”

Helpful Report

Posted 1 year ago

Hi Lucy, Thank you for letting us know, if you drop us an email at sales@thekeediet.co.uk we will be happy to chase this up and get more information for you. Kindest Regards, KD Support

Posted 1 year ago

“I did use this company previously a few years ago and more recently last couple of months. Ordered 4 weeks worth of shakes and bars for month 3 , they took my money over £126 and failed to send order, when i checked online, there was no order but money taken from my card. There is no telephone contact for support , all by email and Facebook. They respondedand said refund applied, payment not showing on my online banking. will give them 1 more working day and will report as theft . I have now gone to Exante , already received myorder and products are more filling.”

Helpful Report

Posted 3 years ago

Hello, You contacted us at 10:45 pm, we emailed you back the next morning advising you that we had not received an order from you. We did not take any money from your card. As mentioned, your money was held in the banking system as your order had not been completed and was automatically refunded. Unfortunately, we have no control over the banking system and their refund time frames. We do not appreciate your comments in this review or the threatening emails you sent whilst we were investigating this issue for you. We are a respectful and responsible company which can be seen from other reviews & comments. We are glad to hear you have found a company. We wish you well.

Posted 3 years ago

“Really great products, value for money. I love the shakes. I would highly recommend.”

Helpful Report

Posted 4 years ago

KeeDiet is rated 4.7 based on 266 reviews