The Koin Club Reviews

1.8 Rating 173 Reviews

17 %

of reviewers recommend The Koin Club

Company Reviews

Questions

Metrics

1.8

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How does The Koin Club deliver?

Helpful Report

(1 week ago)

The Koin Club delivers items by Postal Service.

Helpful Report

(1 week ago)

40.00%

Industry Average

“ No problems with delivery. I was disappointed I hadn't checked if the coins were legitimate and legal tender in UK. It took a lot of digging to find out how to cancel a subscription I apparently had joined. They hide their direct debit?? I don't remember setting one up!! It was nameless. My advice, avoid this company ”

- Alison Sloan

“ I was promised (guaranteed) delivery within 5-7 days. ”

- Natasha

“ Well I have to keep contacting you about my order then about 2 weeks ago you told me it was out for delivery I'm not happy with your service feel like I'm being constantly lied to I would like my money refunded ”

- Wendy

The Koin Club Reviews

Delivery - Slow