The Koin Club Reviews

1.9 Rating 112 Reviews
20 %
of reviewers recommend The Koin Club
1.9
Based on 112 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 24%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions
Ask a question and get answers from people who are customers of The Koin Club.
How does The Koin Club deliver?
(1 month ago)
The Koin Club delivers items by Postal Service.
(1 month ago)
F

Delivery - Slow

27.27%
Industry Average
Bad customer service, delivery never arrived, poor communication, still waiting for refund
- Anonymous
I bought a silver prof coin from this company and after numerous emails chasing the delivery, I received a packet with both ends open and my ordered item is lost. I highly suspected this company is a fraud as they only sent me an empty packet. Never buy from this company again.
- KAN CHI KIN
In 11.09.2022 I ordered some items from your site, order number: 160915, delivery method: next day delivery tracked(UK), in total of 76.92£ and until today 06.10.2022 I did not receive my item ordered. Nobody need to wait more then 25 day for an order. Do not buy from Coin Club, no Customer service by phone. I sent an email to cancel my order after 4 week, they wasn’t able to cancel my order, no refund yet.
- Gheorghe L Serban