The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

+442380642018

Write Your review

Tell us how The Mortgage Hut made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, and support from start to finish. Nichola and Amy where fantastic and dealt with all my worries in record time and nothing was too much for them. So grateful :) Incredible assets to a fantastic company.”

Helpful Report

Posted 3 years ago

“Have used Jackie from mortgage hit on last 3 occasions have been very happy with her service was always helpful and replied promptly to any questions. When I thought all was going wrong I was reassured we could work it out, but never gave me false hope. Will definitely be using again when time to remortgage Tim CARR”

Helpful Report

Posted 3 years ago

“Can not thank the team enough , we are self employed and had many ups and downs with chains falling through more than once , the team were amazing , always ready to help with good advice.”

Helpful Report

Posted 3 years ago

“Excellent customer service throughout. We were very lucky to have the help of Jacky Lambert who was very helpful, knowledgeable and put us at ease throughout. The whole process was very easy and I will definetly be returning at the end of my New mortgage contract.”

Helpful Report

Posted 3 years ago

“Honest and helpful advice received. Thank you”

Helpful Report

Posted 3 years ago

“I needed a remortgage and dealt with Jessica Cole who was immensely helpful, clear in her explanations about my options and swift in her responses. Jessica has a lovely manner and made me feel very comfortable through each step of the process, I wouldn't hesitate to recommend the Mortgage Hut as a result!”

Helpful Report

Posted 3 years ago

“Fantastic customer service and efficient and continuous communication. Jessica is friendly and reassuring during a stressful time when trying to manage debt consolidation and a remortgage.”

Helpful Report

Posted 3 years ago

“10/10 service. Gaicamo responded quickly and in detail to all of our many questions as first time buyers, and found us a great mortgage plan. Communication was brilliant, we couldn’t have asked for a better mortgage advisor. It made the whole process very stress-free.”

Helpful Report

Posted 3 years ago

“Amazing service, wouldn’t use anyone but the Mortgage hut. Kieran and Natasha are a credit to the company.”

Helpful Report

Posted 3 years ago

“This is a second time I have been using Mortgage hut services. They are amazing, Amy was very helpful and patient , explaining everything really well. She helped me with securing the mortgage with a favourable rate. She was easy to talk to and nothing was a problem . Definitely recommend.”

Helpful Report

Posted 3 years ago

“Oliver and Nichola were very helpful and supportive throughout the process. Oliver explained the process every step of the way. He ensured that I understood my choices as it was his job to advise me. He is absolutely fantastic and made me feel confident throughout the process. Nichola provided timely updates and responded to information requests promptly. There was never a time that I felt unsure of the process. Its been a pleasure and will recommend Oliver, Nichola and the Mortgage Hut.”

Helpful Report

Posted 3 years ago

“Very good services and supportive. They are always patient and helpful”

Helpful Report

Posted 3 years ago

“Very kind service and easy to understand”

Helpful Report

Posted 3 years ago

“Well, what can I say about the Mortgage Hut? Absolutely FANTASTIC! Nothing was too much trouble! My application was being dealt with by AH (initials of the person), who is a mortgage specialist, and I might add, a brilliant one at that.”

Helpful Report

Posted 3 years ago

“Very nice and good service”

Helpful Report

Posted 3 years ago

“Marvelous service from start to finish. Oliver and Nichola really took the time to understand our application and guided us through the steps with the utmost professionalism. Thank you both for your time and patience!”

Helpful Report

Posted 3 years ago

“Very helpful customer service. Quick to answer any questions we had, good updates throughout the process”

Helpful Report

Posted 3 years ago

“The service was excellent and the process was super fast will recommend all the time and specially the turn around time was quick and all the staff were really helpful at all times and specially all my family and friends used Kieren Dewey”

Helpful Report

Posted 3 years ago

“Oliver has been excellent throughout. After my wife was diagnosed with cancer and has just recovered after a year of treatment, buying a house was something that seemed out of our reach. Other companies had got our hopes up saying things like “we will have you a Mortgage in Principle by lunch time” and “we will get you a mortgage easy”. This led to more stress and heartache when it didn’t work out and they gave up on us. From the moment I called the Mortgage Hut & Oliver picked the phone up, he was realistic whilst still being optimistic and (so far) things are working out! He is dedicated, hard working and nothing is too much to ask! Also, as a first time buyer he is taking his time to explain everything to us. Thanks Oliver & The Mortgage Hut 🎉”

Helpful Report

Posted 3 years ago

“Great 😊 service”

Helpful Report

Posted 3 years ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews