The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,576 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an excellent advisor throughout the whole process! Jacky worked really hard to find me the best possible deal available. Everything was explained to me and there were no hidden costs for the service provided. Pre sale and post sale customer service has been exceptional. I would highly recommend this company and will be using them again.”

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Posted 2 years ago

“Very helpful and insightful. Oliver answered all my questions and provided excellent customer service.”

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Posted 2 years ago

“Excellent service could not of obtained mortgage offer without your support very professional and helpful quick response to all emails a special thanks to Lauren Anton Jake Hartington and Freddie Andrews”

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Posted 2 years ago

“I cannot recommend this company enough. The whole process was stress free thanks to the help of my wonderful advisors. Elliot & Andy were absolutely brilliant and always quick to reply, professional and kind. Billy dealt with my home insurance and he was also amazing throughout. I’d like to thank the whole team at the mortgage hut, buying my first home with them has been such a pleasant experience from start to finish. The customer service was 10/10, always a friendly voice on the other end of the phone! If you are considering getting a mortgage there is no better company than this one!”

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Posted 2 years ago

“Super friendly and professional team that was able to secure for us a wonderful mortgage to purchase our house when others failed. Thank you so much Andy, Lauren and Giacomo!”

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Posted 2 years ago

“Extremely helpful - answered all my quires/questions, insightful and very friendly.”

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Posted 2 years ago

“Amy Hinder was great. We have an email thread going over 50 emails back and forth to get the right deal on the table. In these turbulent times I was very glad to be able to trust her judgement and the mortgage options she thought were available for me and what would be the best deal. Would definitely use again.”

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Posted 2 years ago

“As first time buyers with zero mortgage experience, our adviser Natasha has been extremely helpful and simplified the whole process throughout. Very easy to get hold of on the phone to talk in person, and very prompt to reply via email. Chased us up when necessary and made every effort to find us the lowest rate possible in a time of climbing rates. Would 100% recommend.”

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Posted 2 years ago

“Jessica has been superb! As a first time buyer she has guided me through the process and secured a great mortgage. Communicated well throughout the process and returned calls extremely promptly. Answered all my questions and put me at ease. Couldn’t recommend enough. Thanks”

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Posted 2 years ago

“Very knowledgeable and customer focused team. Both Natasha's were very helpful in making the process clear to me and always quick to answer my queries and provide clear expectations of what will happen next. Thank you both for your help”

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Posted 2 years ago

“Jacky went above and beyond for us. She made the process less stressful and explained things to two complete novices with far too many options! Would highly recommend!”

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Posted 2 years ago

“Oliver was extremely helpful. Made me feel comfortable and gave me the time to really understand what was being explained to me. I found the appointment very informative and would recommend others to use the service. Thanks Oliver!”

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Posted 2 years ago

“Absolute fantastic service, from start to finish. Many thanks to Becca, Freddie and Ash for all their help. Mortgages and protection made simple.”

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Posted 2 years ago

“Fantastic service! Jackie was brilliant really helpful and I believe she went above and beyond to help me find the right mortgage and buy my first house. I will be using them again in the future.”

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Posted 2 years ago

“Best money I spent in the whole process of buying a house! I was let down on my original purchase, but Oliver managed to port my offer onto a new property at the same rate - and get an extension so that I had time to look for a new house. Oliver, Nichola and Dave have been consistently professional, reassuring and I thoroughly recommend their services.”

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Posted 2 years ago

“Our mortgage advisor Oliver was fantastic. From the start he explained everything in so much detail and how he’d do his best to help us achieve our dream! His colleagues Nichola and Billy were spot on with admin support and insurances. Everything has been covered and we feel extremely grateful that a stressful time has been dealt with in a professional, friendly and calm manner. We cannot fault them and definitely recommend them for all your mortgage needs! Thank you so much!!”

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Posted 2 years ago

“Phone call to mortgage offer in 4 days, great service”

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Posted 2 years ago

“Mortgage Hut sourced a very good mortgage deal that suited our very specific needs and kept us informed as to progress. Whilst the timescale was much longer than anticipated due to specific factors we are very pleased with the final result and would not hesitate in recommending Mortgage Hut going forward.”

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Posted 2 years ago

“Kelly was very thorough with explaining mortgages to myself. As this was my first experience with talking to anyone in regards to mortgages it was explained to me in a way I was able to understand. Kelly is a true credit to your company, I hope to speak to Kelly in the future when I’m ready to buy.”

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Posted 2 years ago

“I initially contacted The Mortgage Hut from a web search for advice on mortgages for the over 50's. Since we have been trying (and failing) to get a mortgage that is suitable for us. They have been amazing from get-go. They quickly contacted me back and put me in touch with the lovely Natasha Strath who led me through various options for mortgages suitable for our age and situation. She gave me such hope, and set about finding the right mortgage for us and our personal situation. Throughout the whole process both Natasha Strath and mortgage administrator Natasha Hill have been amazing. They are easily available and accessible, answer queries and questions quickly and knowledgably, and I have nothing but praise for them both. I would definitely use The Mortgage Hut again and wish we had used them from the beginning of our search a few years ago. They would saved us much heartache.”

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Posted 2 years ago

The Mortgage Hut is rated 4.9 based on 1,576 reviews