The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

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“They have been absolutely fantastic. There has been no hassle whatsoever and have been rapid to any enquires or problems we have, Especially Fiona and Natasha absolute gems and would highly highly recommend them.”

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Posted 8 months ago

“Brilliant, very friendly and made us feel really well informed as first time buyers. Quick to respond to any questions we have, thank you so much!”

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Posted 8 months ago

“Fiona was very helpful and informative on our remortgage deal, very happy with the service will definitely use again”

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Posted 8 months ago

“Very, very happy with the mortgage hut. Natasha was very good. I’d be more than happy to recommend to family and friends.”

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Posted 8 months ago

“Amy and Nicola did a great job with keeping me up to date and helping with arranging mortgage offer for my first house and for exploring insurance options, I would recommend them for anyone looking for mortgage and insurances.”

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Posted 8 months ago

“Natasha and Nichola have been very helpful throughout the process of getting a mortgage, they are always quick to answer any email and explained the process well to me as a first time buyer.”

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Posted 8 months ago

“Very professional and helpful team.”

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Posted 8 months ago

“Always amazing services and so helpful! Couldn’t recommend enough. Richard has been amazing and so helpful in the process with our insurance. Elliot has been so amazing throughout our whole journey with absolutely everything. They all make such a good team and would use them time and time again. thank you”

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Posted 8 months ago

“The Morgage Hut have been brilliant. I dealt with Suzanne and Nichola who were able to find me a morgage suitible for a 1st time buyer through the affordble Housing Scheme. Other Brokers I had tried were unable to assist due to council requirments but Nichola and Suzanne were able to help. They kept me updated throughout the process and assisted with any enquires I had. They were also able to waive the broker fee due to my partner working for the NHS. Highly recommended.”

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Posted 8 months ago

“Oliver has helped me with several mortgages over the years He has always been extremely helpful, knowledgeable and, most importantly, available to speak and advise. Nichola has been great also”

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Posted 8 months ago

“Great, fast easy remortgage. Kept me up to date and it was a smooth stress free experience.”

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Posted 8 months ago

“I would highly recommend The Mortgage Hut. Firstly, Fiona Ratcliffe was really knowledgeable and gave great advice when selecting a product. Then Natasha Hill was very quick at responding and keeping me up-to-date with the progress of my product. Both made a daunting and complicated re-mortgage process very easy!!”

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Posted 8 months ago

“I recently went through Richard to sort out my life insurance and income protection, and it was a total breeze 😊. Super knowledgeable about the whole process, explained everything clearly, and didn't baffle me with jargon. What really stood out: - *Friendly and approachable* - made a potentially stressful chat really easy - *Good communication* - got back to me promptly, answered all my questions - *Flexible* - worked around my schedule, no hassle - *On the money advice* - got me sorted with policies that are perfect for what we wanted. If you're looking for someone to help navigate insurance and protection stuff without the faff, I'd totally recommend Richard.”

Helpful Report

Posted 8 months ago

“I had a great experience with The Mortgage Hut, especially working with David. My mortgage application involved quite complicated documentation, but David handled everything brilliantly. He was patient, knowledgeable, and proactive in making sure all the required documents were sorted and submitted correctly. Thanks to his help, the mortgage offer was successfully secured with minimal stress. I would highly recommend David to anyone needing a reliable and professional mortgage broker.”

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Posted 8 months ago

“I am currently working with David To at The Mortgage Hut, and the experience so far has been excellent. David is professional, knowledgeable, and very clear in his communication, which makes what can be a complex and stressful process much easier to manage. David takes the time to explain options in a straightforward way, responds promptly to questions, and provides clear guidance tailored to my circumstances. I feel well supported and confident that my case is being handled with care and attention. What stands out is David’s patience and transparency — he keeps me informed at each stage and is always willing to clarify details when needed. It’s reassuring to work with someone who is approachable, thorough, and genuinely focused on achieving the best outcome. I would highly recommend David To at The Mortgage Hut to anyone looking for reliable, professional mortgage advice.”

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Posted 8 months ago

“I had the pleasure of speaking with David, who proved to be very personable, insightful about customer needs, and commendably concise and professional in his approach. I will gladly recommend the company to others.”

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Posted 9 months ago

“Elliott has been part of my survival kit for the past 10+ years. He has dealt with all the remortgages for my rental properties in the most professional and friendly manner. His almost instant replies to requests for contact is commendable. Hooray for Elliott”

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Posted 9 months ago

“Shaun listened and gave good advice”

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Posted 9 months ago

“Natasha Strath has been incredibly professional and helpful during our whole remortgage process. She has always responded quickly and concisely everytime we have needed her advice or help. She has been very wonderful as has her assistant Nicolar. Thank you to you both for making this process smooth and happy.”

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Posted 9 months ago

“Absolutely brilliant service, everything has been explained throughly to us and made clear, a really good genuine mortgage advisor and service, thankyou.”

Helpful Report

Posted 9 months ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews