The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to David about my options getting a mortgage after a separation, and he was very compassionate and thorough in his investigations. I felt listened to and that he had my best interests in mind with his advice.”

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Posted 1 year ago

“David was fantastic, really easy to talk to, professional and knowledgeable. It felt like my best interests were put first and I now feel more confident with the process!”

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Posted 1 year ago

“Excellent service very comprehensive”

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Posted 1 year ago

“David is great, he has been very thorough and full of advice on our journey to getting our mortgage, he took the time to fully understand our needs and budget and was able to give us great options. We look forward to getting our mortgage in principle and finding our new home!”

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Posted 1 year ago

“I had the pleasure of working with both Andy and Elliot when securing my mortgage offer. As a first time buyer using shared ownership, the idea of getting a mortgage was worrying and difficult to navigate. Having the team to support made it incredibly easy, they were quick to respond, took time to explain and were worth their weight in gold! It really made me feel at ease and helped reduce the stresses of buying a property. Thank you!!”

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Posted 1 year ago

“I highly recommend Natasha from the Mortage Hut. Natasha took over once I confirmed my mortage. She was great at keeping me updated and answering the many questions I had quickly! This was the first time I had purchased a mortage and she really made it run as smoothly as possible. Still to this day, Natsha has chased my Solicitor for updates and kept me informed without me having to ask. She is a credit to the company!”

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Posted 1 year ago

“Had a consultation with David To today and I was very impressed with all the information and terms on mortgages, the process and buying process that was explained to me in a way that I felt I finally understood the stuff I was hearing about with being a first time buyer. I was able to ask any questions and have them answered and explained fully to help in understanding the borrowing my partner and I could have. David asked for information from both of us and gave us time to locate it in files with no complaints and made sure he didn’t leave the call before making sure we didn’t have any questions, letting us know when to except to hear from him again and that we had the emails he had sent over in front of us. So far this has been the best and most throughly done broker appointment I’ve had and I’m really happy and impressed with the level of communication in the call and after as well when sending documents in to get the process started. Couldn’t recommend David enough.”

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Posted 1 year ago

“David was friendly and helpful, he gave good advice and clarification. I will make recommendations to my daughter too . Thank you David.”

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Posted 1 year ago

“I was referred to the mortgage hut via a friend but my circumstances wasn't the greatest so I didnt think I could sort a mortgage out. But with the great help from Kieren D and Natasha H, they managed to get me the best rate and a deal which suited my needs. The help and support throughout I am truly grateful. 10/10 I would recommend the mortgage hut.”

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Posted 1 year ago

“David was an absolute gem. Even though I was not successful in purchasing my desired property, among all the advisors I had spoken or worked with. David was the one person that was willing and passionate enough to work with me, and try within his very best ability to help me. Highly recommended!”

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Posted 1 year ago

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Posted 1 year ago

“Completed a mortgage with Kieren and Natasha, brilliant advisers throughout. They sorted everything from conveyancers to sourcing the most suitable mortgage deal. Thanks both, top job.”

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Posted 1 year ago

“A can only say a huge thank you. From the very beginning David was efficient, quick at responding and made me as a first time nervous buyer very at ease. I can honestly say David made this whole process smooth and was very clear with requirements and communication along with being very knowledgeable on lenders. I trust David obtained the best provider and rate for me.”

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Posted 1 year ago

“We are so impressed with the outstanding service we received from The Mortgage Hut. Kieren came through for us when it became difficult for us to secure a mortgage we needed to buy our first home. He went above and beyond to help us get the best deal possible. The entire process was smooth and simple. Updates were provided regularly. Our application was approved earlier than expected. Thank you Kieren for helping to make our dream come through. We will certainly use TMH again in future.”

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Posted 1 year ago

“Very very good service, Eliot was my quick contact and was absolutely brilliant, made the whole process very easy and very fast responding to my messages, calls and emails would 100% recommend to anyone buying a house👍”

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Posted 1 year ago

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Posted 1 year ago

“David has been excellent throughout and has always been at hand with quick responses to a number of questions. Would definitely recommend.”

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Posted 1 year ago

“Natasha has been phenomenal, as has Daisy. Very happy with how easy they have both made the process. Out needs have been met every step of the way.”

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Posted 1 year ago

“Elliott and Andy have made the process as simple as can be and always been quick to respond to any queries. Great and friendly service!”

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Posted 1 year ago

“David has been a fantastic advisor for me, he has made the process as simple as it can be and has supported me every step of the way. David has only ever been a text message, email or phone call away to resolve any issue I have encountered including even out of what one would expect are working hours. I had already used a different mortgage advisor from a different firm prior to utilising the mortgage hut and David has been nothing but exceptional throughout and has made me feel looked after and valued as a client - cannot recommend him, and the mortgage hut as a result, enough!”

Helpful Report

Posted 1 year ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews