The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

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“I spoke with Georgiana today, she was so helpful and knowledgeable. Answered all my queries, very friendly with brilliant customer service.”

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Posted 4 years ago

“Kiran was polite and professional and kept us updated throughout the process. Excellent service.”

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Posted 4 years ago

“Excellent service and very helpful. Oliver answered all my questions.”

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Posted 4 years ago

“Oliver was very helpful and answered all questions about my options”

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Posted 4 years ago

“Absolutely amazing! I had a police Mortage and Jacky was so so helpful as was Dave! Couldnt thank them enough for how much support they gave me throughout! Always quick to reply and call me to give me updates on the progress!”

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Posted 4 years ago

“Very helpful, kept me updated throughout the process with very quick replies.”

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Posted 4 years ago

“They were very organised and helpful and I could not recommend them enough.”

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Posted 4 years ago

“Great service and regular updates.”

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Posted 4 years ago

“Good service!”

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Posted 4 years ago

“Friendly, helpful and very good advisers, quick and easy to find mortgage deals you looking for, would recommend to give a call.”

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Posted 4 years ago

“Excellent customer service, friendly and very helpful, continually chased solicitors for updates and provided great advice. Made a sometimes frustrating and difficulty so much easier.”

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Posted 4 years ago

“Totally helped me out with great advice and helped to make a daunting process a lot easier.”

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Posted 4 years ago

“Second time i have used the Mortgage Hut and the service they provide has been top notch once again. They always give me confidence when going through a stressful situation by keeping me updated with the process and answering any questions i had along the way with a down to earth explanation rather than 'legalese'.”

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Posted 4 years ago

“Sourced a mortgage that absolutely fitted our needs and did it very professionally and was constantly in touch with updates. I would have no hesitation in recommending The Mortgage Hut or using their services in the future..”

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Posted 4 years ago

“Price was the best that I could find for the quality of the service. Everything went smooth and with no issues. I’m a first time buyer and had no idea what I was doing, but my advisor (Jacky) helped me every step of the way and made the whole thing as least stressful as it can be. I couldn’t have hoped for a better person and company to go with.”

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Posted 4 years ago

“Best experience with Mortgage hut team. At last after all that ups and down , me and my wife are able to get our first time home. We both appreciate the support of Leah, Andy and their team throughout the journey. Leah did excellent job. She was very knowledgeable. Her proactive approach is magnificent and commendable. We are very lucky to have found her. Happy with the service and we look forward to working with them again in future. Thank you Leah , Andy and Mortgage hut team for getting us onto this property ladder as first time buyer.”

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Posted 4 years ago

“I received help on my application from Freddie and Natasha, they were both extremely helpful and knowledgable. Any issues were quickly resolved and they were very easy to contact whenever needed.”

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Posted 4 years ago

“My husband and I cannot thank Jake and Andy enough for their help during our first purchase. Despite having had issues obtaining a Mortgage previously Jake worked with us to ensure we got our first home. We are forever grateful that even through the Christmas period, and even when Jake was on Paternity leave, Andy picked up and took over with such a smooth transaction where service did not falter. For first time buyers, and also having a speciality case, the team was able to guide us with clarity each step of the way. And we really, really appreciate the patience both Jake and Andy displayed to us both! The response time from both Jake and Andy were almost instant. And they felt us feel comfortable and made it very easy for us to trust them.”

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Posted 4 years ago

“Oliver was very helpful with the information I was requiring.Thankyou”

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Posted 4 years ago

“‘Jen ‘provided a prompt and efficient service from your company to give us up to date information we required to move forward Thank you”

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Posted 4 years ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews