The Tech Geeks Reviews

Name: The Tech Geeks
Address: PO Box 451, North Lakes, Queensland
Rating: 4.90

4.9 Rating 1,270 Reviews

98 %

of reviewers recommend The Tech Geeks

4.9

Based on 1,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Tech Geeks 5 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

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“Fantastic help when I was in a pinch! Amazing customer service and speed of delivery, 11/10”

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Posted 5 months ago

“One of very few companies that are always a pleasure to deal with. Very responsive, and upfront about stock levels, with realistic expectations on preorders and back orders.”

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Posted 5 months ago

“It was a painless transaction. I received my item on time”

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Posted 5 months ago

“Great People; Great Service; Competative price, What more do you want?”

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Posted 5 months ago

“Product exactly as described and quick delivery”

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Posted 5 months ago

“Hasn't arrived yet”

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Posted 5 months ago

Thank you for your honest review. Just to be transparent, you ordered at 8pm on 2nd December on a 2-8 working day shipping service. Your order was processed on 3rd December and shipped out to you on the 4th. I can see from the tracking it is expected with you 12/13th, which allowing for the weekend in between shipping looks to be within our delivery dates. I understand this is possibly longer than you were hoping for and we apologise.

Posted 5 months ago

“Great communication, Item arrived on time. Happy returning customer.”

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Posted 5 months ago

“Great, delivered within time, well packaged for transport, and received exactly as ordered. I will continue to buy from The Tech Geeks. Good stuff!”

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Posted 5 months ago

“I cannot recommend Tech Geeks highly enough. They were so helpful throughout the whole process and were able to answer all of my questions. I explained to them what I needed to achieve and they offered great/helpful advice. My items were delivered very quickly. I will definitely use them again.”

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Posted 5 months ago

“Fast and responsive.”

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Posted 5 months ago

“This was the second time I've used The TechGeeks, another good experience. Good communication and fast delivery, keep up the good work Guys!”

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Posted 5 months ago

“All good except don’t push so hard for a review”

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Posted 5 months ago

“They are all around good, gave me a small discount when I needed one, delivered in great time, haven't installed yet but when I do I'll let you know.”

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Posted 5 months ago

“You have very good service. Mostly because of your communication. Very up front, honest and transparent about timing etc. that builds trust. That is the main reason I use your service and refer others.”

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Posted 5 months ago

“Helpful online advice in selecting the right solution for my needs. Fast shipping. Great products.”

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Posted 5 months ago

“This review is on the Tech Geeks. not the product I purchased. Shopping online was quite easy on their website. Delivery was really quick too. When I have a slight issue. I emailed them and they returned my emails every time in a timely manner. Although their information was a little sparse. Nice people to deal with, but could do with a little work.”

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Posted 5 months ago

Thanks for your honest review. You did first phone in with an issue not being about to get your camera to connect to your phone when using the phone as a hotspot. One of the team spent around 15 minutes with you the phone and was able to give you a solution that I believe worked for you. You then contacted us with some queries around the solar panel and also a spare part in the box. I am sorry you felt we could have gone further and we will review the notes and calls and see what we can do to continue to improve our customer service.

Posted 5 months ago

“I purchased some Ubiquiti equipment and reached out for some assistance which was prompt and got me going in the right direction.”

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Posted 5 months ago

“You guys have been awesome. But couriers please have been absolutely useless. I would highly recommend moving away from them and going to another company or even Australia Post.”

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Posted 5 months ago

“After a thunderstorm destroyed most items connected to our Wi-Fi sytem, even on a Sunday these guys were there with their extremely helpful advice and shipped the necessary equipment so we were down for only 48 hrs. A very satisfying and timely response at a difficult time for us. Thanks"Geeks"!”

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Posted 5 months ago

“The Tech Geeks contacted me about my poor previous review due to me ordering the wrong camera which I thought I couldn't exchange because I opened the box and broke the seal. They were very helpful to ensure I was happy with my purchase and helped me to exchange my camera for the correct one I needed. The Tech Geeks service was excellent, will definitely purchase from them again, thank you.”

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Posted 5 months ago

The Tech Geeks is rated 4.9 based on 1,270 reviews