The Trade Centre Wales Reviews

Name: The Trade Centre Wales
Address: Euro Centre, Neath Abbey Business Park,, Neath Abbey
Rating: 4.43

4.4 Rating 689 Reviews

86 %

of reviewers recommend The Trade Centre Wales

Company Reviews

Questions

Metrics

4.4

Based on 689 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01792814300

Email:

marketing@thetradecentrewales.co.uk

Location:

Euro Centre, Neath Abbey Business Park,
Neath Abbey
SA10 7DR

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The Trade Centre Wales 1 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were messed about quite a bit and it took three days before we were eventually able to drive away but after putting in a complaint, TCW resolved our issues to our complete satisfaction. If you have issues, tell them; they make every effort to resolve them.”

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(Neath) - Posted 3 years ago

“A nice choice of vehicles, friendly helpful staff.”

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(Neath) - Posted 3 years ago

“from previous visits it was nice not to be bombarded with sales reps following you around .im sure there could be a system in place where when you enter the sales room ,one person ask what it is you looking for or interested in and then if a car is found to then go to the rep . As already stated this visit it wasn't as bad as the previous visits but again knew the rep was always where we were looking ,”

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(Neath) - Posted 3 years ago

“Very helpful with putting through the deal of the car.”

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Posted 6 years ago

Thank you Emma, enjoy your new car!

Posted 6 years ago

“They have been really helpful and polite, very welcoming and pleasant staff.”

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Posted 6 years ago

Thanks for your review Penelope!

Posted 6 years ago

“HELPFUL STAFF”

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Posted 6 years ago

“Very helpful. Everything explained adequately.”

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Posted 6 years ago

“We attended Trade Centre Wales on 11/04/19. Buying my first car i was a bit worried about peoples previous reviews, however when we got here, we were greeted and spoken to straight away, as well as been picked up from the train station and bought to the showroom. The staff have been very friendly, and have supported us and answered any questions we have had to their best ability. The only negative side of our experience was that when we attended the showroom, we had an idea of the exact car we wish to go away with however the salesman who was showing us around the cars pushed us to another car away from the one i wanted. Luckily for us, we managed to speak with someone else who then gave us the opportunity to look at the other car and we then managed to walk away with the car that we initially looked at, whilst the paper work is abit tedious, and longwinded, it is worth the wait to drive away in the car youve had your eye on for the last 7 days. Overall i rate our experience a 4/5 stars, in hope that the salesmen take this message on board to say that they will support the customer into allowing them to show the staff what car they want and are not pressured into going into a purchase they are not happy with. To the point of this review, we are about to go and do the final part of the agreement and will be driving away today. We didnt get to drive away within the same day. but overall happy customer. - so far.”

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Posted 6 years ago

“decent mate”

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Posted 6 years ago

“welcoming team, felt very well informed and the deal of paperwork was brilliant. loved it”

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Posted 6 years ago

“VERY GOOD SERVICE”

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Posted 6 years ago

“Very helpful and friendly, got a deal done in less than an hour, fitted everything to my needs.”

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Posted 6 years ago

“great experiance, happy with the car”

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Posted 6 years ago

“Quick, easy and relatively painless. Staff really helpful and friendly. Great experience all round.”

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Posted 6 years ago

“good friendly staff and service”

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Posted 6 years ago

“buying the car was easy, waiting for the finance was a slow process although all checks had been completed prior to viewing any cars. all in all Satisfactory.”

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Posted 6 years ago

“excellent service by a friendly team.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“CUSTOMER SERVICE WAS VERY GOOD, EVERYONE VERY POLITE AND PROFESSIONAL”

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Posted 6 years ago

“Very approachable and friendly”

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Posted 6 years ago

The Trade Centre Wales is rated 4.4 based on 689 reviews