The Trade Centre Wales Reviews

Name: The Trade Centre Wales
Address: Euro Centre, Neath Abbey Business Park,, Neath Abbey
Rating: 4.47

4.5 Rating 679 Reviews

87 %

of reviewers recommend The Trade Centre Wales

Company Reviews

Questions

Metrics

4.5

Based on 679 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01792814300

Email:

marketing@thetradecentrewales.co.uk

Location:

Euro Centre, Neath Abbey Business Park,
Neath Abbey
SA10 7DR

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The Trade Centre Wales 5 star review on 4th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trade centre is OK I don't normally do reviews but a few jobs weren't done I have a noisy wipers and the light was on for the tyres again”

Helpful Report

(Neath) - Posted 2 years ago

“The staff at trade centre wales were very helpful and friendly.”

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(Neath) - Posted 2 years ago

“Lauren was amazing, nothing was to much trouble and in fairness she walked miles to help, only issue I have is the car needs it's radio code but that's being sorted just means I have to go back.”

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(Neath) - Posted 2 years ago

“Got there Thursday evening guy that greeted us was great eventually chose car taken to office Rob who had obviously had a bad day well his attitude stunk then taken to Richard business manager top bloke couldn't do enough highly recommend him went back next day to collect car waited for finance company to pay met Rob again who this time was having a much better day and was pleasant and there was a really nice girl who let us charge our phones in the office The disappointment for me was I was told the car had done 80000 miles when it had in fact done 90000 only noticed when I got home”

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(Neath) - Posted 2 years ago

“Thank you for your help today with my new car, very happy.”

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(Neath) - Posted 2 years ago

“Good experience. Helpful staff . No pressure sales . Quick and simple process . Hopefully a good car !”

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(Neath) - Posted 2 years ago

“The service whilst choosing a car and with all the paperwork afterwards I couldn’t fault the guys were great, The only problem I had was waiting to collect my car as it was getting “cleaned” then getting in it and getting home to see that it was filthy inside and hadn’t been cleaned properly that is the only problem I had with the trade centre wales.”

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(Neath) - Posted 2 years ago

“We had a good experience at Trade Centre Wales. Efficient service.”

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(Neath) - Posted 2 years ago

“Overall positive experience. Bought the car with/for my wife about a month ago. One salesman was a bit pushy (that's one reason why I haven't given 5 stars). The car was a fair price but nothing special, in terms of a bargain. The vehicle runs like clockwork......we are very pleased. However, it developed a slight fault over a week ago.....boot release worked intermittently. I rang TCW to explain and waited about 30 minutes to get through ( second reason why I am not giving 5 stars).The after-sales service since has been first class. TCW arranged to take the car back last Saturday. I picked the car up yesterday to find the fault had been fully explored and the boot release switch replaced under the warranty. No debate, just a friendly and efficient service. I would like to thank, in particular, Mercedes (telephone reception),Nicola Woodland and Nichola Bennett in After-Sales for making the experience absolutely painless. Lovely people and any fears I might have had regarding after-sales service or car quality have been unfounded. I know it's still relatively early days but, on the basis of the current situation, I would buy with TCW in the future, thanks.”

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Posted 2 years ago

“Delt with Lauren beynon & Ben price . I’ve been a bit of a nightmare back and fore, both had excellent customers services and patients with me thanks guys :) 👍🏽”

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(Neath) - Posted 2 years ago

“giving a 4 star review because Tristan in neath branch went above and beyond to find us a good deal despite our difficult circumstances. he was friendly and accommodating and manager material. our experience was let down by Ross who was extremely pushy to the point where it was uncomfortable regarding the purchase of the rac cover. he wouldn’t accept no for an answer. He also tried to trick me into signing a form agreeing to the cover by putting it in a pile among other forms to be signed - i had not agreed to the cover and luckily i spotted what i was signing up to before it was too late. i was further disappointed that when my wife took out the cover, a credit check was run and this wasn’t made clear. as we opted for a family plan (purchasing two cars) this meant i had three credit checks on my file, one of which i wasn’t aware of until after the fact.”

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(Neath) - Posted 2 years ago

“The 2 Richards are fantastic Richard on the floor and Richard Burton in office could not have done any more for me. Thank you”

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(Neath) - Posted 2 years ago

“Very pleased with the service. Hate being harrased by salesmen and we weren't, which meant we stayed. Paid outside our budget due to a healthy reduction from the listed price and very pleased with the end product. Only negative was the push for the extended warranty/service. Signed paperwork which was sent off even though we stated we will think about it and let them know the following day. Day of collection, signed paperwork stating that we didn't want the warranty/ service offer but both sets of paperwork were retained.”

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(Neath) - Posted 2 years ago

“Staff were polite and helpful. Loads of cars to choose from. Would recommend for car buying experience.”

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(Neath) - Posted 2 years ago

“Good efficient service. Staff friendly and helpful”

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(Neath) - Posted 2 years ago

“Staff were very friendly and helpful. Advertising needs to be changed as it is very misleading. Thought I would get £1000 back for my car which I didn’t.”

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(Neath) - Posted 2 years ago

“Very polite and efficient. No issues at all.”

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(Neath) - Posted 2 years ago

“Great service and helpful in ensuring needs are met .. only little thing is cup of tea/coffee etc should be free from the vending or at least be able to accept card not just cash”

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(Neath) - Posted 2 years ago

“The team were very helpful”

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(Neath) - Posted 2 years ago

“Great staff, very friendly, didnt feel at all pressurised. Premises are absolutely spotlessly clean. Not as many automatic vehicles to choose from as I would have liked (probably about 10, not counting premium cars) but pleased with the vehicle I bought. Need to do away with the “Drive Away in an Hour” slogan. I walked in to the showroom at 12pm, didn’t leave until 1730. Thats a long time to be waiting.”

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(Neath) - Posted 2 years ago

The Trade Centre Wales is rated 4.5 based on 679 reviews