Login
Start Free Trial Are you a business? Click Here

Thomas Cook Reviews

1.9 Rating 183 Reviews
19 %
of reviewers recommend Thomas Cook
Company Reviews Questions Metrics
1.9
Based on 183 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5

Popular Questions:

Delivery

How does Thomas Cook deliver?

Customer Service

How can I contact Thomas Cook? How quickly does Thomas Cook resolve customer queries?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Thomas Cook.
Visit Website
How quickly does Thomas Cook resolve customer queries?
Helpful Report
(1 week ago)
Greater than 39% of reviewers feedback is Thomas Cook takes over a week to resolve customer queries.
Helpful Report
(1 week ago)
A-

Customer Service - Good

81.43%
Industry Average
“ All in all great service provided by Thomas Cook. ”
- Debashis Khan
“ Good service ”
- Prashanth
“ Currently, they don't provide door-step service. ”
- Anonymous
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request