“Some useful suggestions but they regularly send e mails for items that are already out of stock, or not available in your size. It’s just a lazy way of ordering for people who aren’t too fussy. With online ordering there’s no way of feeling true quality, colours or fit, and the return process means you just keep items, and put new clothes into the next recycle bag.”
“It took them a whole 14 DAYS (2 full weeks) before POSTING 2 of my items. The rest they decided they had no stock at all and refunded me.
No communication other then told they can't cancel my order as it was set as "gathering your items" and have to wait for it to arrive to send back.
Now day 15... Still yet to have anything.
I gave up in day 9 and bought new clothes in 20 minutes in the shopping centre.
Even ordering stuff on Chinese websites ships and arrives faster then thread ships out.
Not happy. Will never use it again.”
“I ordered a coat just before Christmas, and it has arrived this morning; I wasn't expecting it any sooner than this, but they sent me helpful update emails over the Christmas period. It arrived swiftly and very smartly packaged.
A friendly company...and I love the coat! Thanks!”
“Clothes are recommended by a bad algorithm, not by your assigned personal stylist. This was confirmed to me by Thread and by my stylist. I am constantly shown items that I know are not available in my size. Unfortunately the only way to get appropriate recommendations is to deal directly with the stylist, but he takes a week or more to respond and then seems to know less about clothes than I do.”
“Thread are an online fashion market which source all there products from leading high street and high end fashion retailers. I recently bought a jacket from them and was updated throughout the whole process, especially over the holiday period. A really friendly shopping experience and I will be back and will also recommend to my family and friends.”
“They regularly send me pictures of clothing I might be looking for, as I have next to no time to go clothes shopping, and have enabled me to get a new style”
“Great prices and prompt service. The denim jacket I ordered was a perfect fit and the cheapest I could find it online. I will be using Thread again for future clothing purchases.”
“Lovely marriage of AI and hand curation to bring lovely style choices within the reach of the unstylish, at a budget you can set. A really impressive reimagining of men's clothes shopping!”
“Thread have some great clothes and I have placed many orders, but be warned the returns process is not very slick. I have returned two orders and they take weeks to acknowledge receipt (even though using Collect+ you can see the items have been received back by Thread). On one occasion they simply ignored my emails for 2 weeks. Not impressed by support@thread.com team. Be warned.”
“Very impressed with the service I have received and takes a lot of fuss and aggro of what goes with what and how to dress. Answer a few questions, put in the price range of what your prepared to spend.
Theres a section to select, anything specific your intrested in getting as well, so they do all the browsing and selecting for you and its a case of see it, like it, click it, buy it.
Returns can't be easier and simplier, put it back in the box and return it to one of the local collections stores [usually a local newsagents]
Can not recommend this website and service any higher.
If I were to pick holes, would like to see more exclusive discounted pricing offers, only available to thread.com users.”
“I used Thread for the first time recently after seeing ads for it on Facebook and heard friends were using it.
I've been really impressed. Delivery has been quick and returns were free, and refunded quickly.
The stylists suggestions based on my clothes preferences and cost range have been excellent and it has taken the pain out of shopping.
I'd highly recommend giving them a try as I will be with doing all my clothes shopping through them from now on.”
