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Thread Reviews

3.4 Rating 116 Reviews
59 %
of reviewers recommend Thread
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Thread 1 star review on 22nd August 2026
DONALD WALKER
Thread 1 star review on 2nd December 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
“Trying to solve the problem on my own had become frustrating, and I was beginning to lose confidence. Contacting Global Assets Team was the turning point. Their fast, skilled, and patient support transformed the whole experience. They took the time to understand the issue fully and guided me through each step without ever overwhelming me. Every explanation was clear, every instruction was easy to follow, and their calm tone made the process much less stressful. Their professionalism made a huge difference, and I’m truly grateful for the help they provided.”
Thread 1 star review on 17th September 2026
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Posted 1 month ago
“The security issue with my account was both unexpected and concerning, particularly because I was unable to access my profile. Barbara Hunt approached the situation methodically and professionally, taking the time to review the circumstances and explain the available recovery steps. Her communication throughout the process was clear, timely, and reassuring. Once the account was recovered, she also took the time to discuss additional security measures that could help prevent similar issues in the future. I was very impressed by her knowledge, professionalism, and attention to customer security.”
Thread 1 star review on 9th September 2026
Helpful Report
Posted 1 month ago
“The security issue with my account was both unexpected and concerning, particularly because I was unable to access my profile. Barbara Hunt approached the situation methodically and professionally, taking the time to review the circumstances and explain the available recovery steps. Her communication throughout the process was clear, timely, and reassuring. Once the account was recovered, she also took the time to discuss additional security measures that could help prevent similar issues in the future. I was very impressed by her knowledge, professionalism, and attention to customer security.”
Helpful Report
Posted 1 month ago
“The security issue with my account was both unexpected and concerning, particularly because I was unable to access my profile. Barbara Hunt approached the situation methodically and professionally, taking the time to review the circumstances and explain the available recovery steps. Her communication throughout the process was clear, timely, and reassuring. Once the account was recovered, she also took the time to discuss additional security measures that could help prevent similar issues in the future. I was very impressed by her knowledge, professionalism, and attention to customer security.”
Helpful Report
Posted 1 month ago
“The security issue with my account was both unexpected and concerning, particularly because I was unable to access my profile. Barbara Hunt approached the situation methodically and professionally, taking the time to review the circumstances and explain the available recovery steps. Her communication throughout the process was clear, timely, and reassuring. Once the account was recovered, she also took the time to discuss additional security measures that could help prevent similar issues in the future. I was very impressed by her knowledge, professionalism, and attention to customer security.”
Helpful Report
Posted 1 month ago
“After struggling to find the right direction, I was honestly becoming discouraged and unsure of who I could trust. That’s what made my experience with ERF stand out. From my first conversation with the team, I felt listened to and taken seriously. They took the time to understand my situation, answered my questions patiently, and explained the process in a clear and straightforward way. There was no pressure to rush into anything, which gave me much more confidence moving forward. What I appreciated most was the communication throughout the process. I knew what was happening at each stage, and whenever I had concerns, they were willing to address them. Overall, I’m grateful for the professionalism and support I received from ERF. The experience gave me much more peace of mind, and I would gladly recommend them to others who are looking for professional and dependable assistance.”
Thread 1 star review on 22nd August 2026
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Posted 2 months ago
“I had a great experience with Alpha Recovery. Their team was responsive, professional, and guided me through every stage of the process until my withdrawal issue was successfully resolved.”
Thread 1 star review on 1st August 2026
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Posted 3 months ago
“POOR quality material and misspelled logo. Company not wanting to refund!”
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Posted 9 months ago
“I have brought so many things online that I have been so disappointed with that I don't even trust the things that I see anymore. But, I am elated to say that what I have brought from Threads is exactly as advertised and to my pleasant surprise even better. Thank you Threads for actually selling the items that are advertised. Happy Holidays everyone.”
Helpful Report
Posted 10 months ago
“🌟 HORRIBLE SERVICE FROM THRD – AVOID AT ALL COSTS 🌟 Order Number: 36501 I am beyond disappointed with the service from THRD regarding my recent purchase of a Calvin Klein jacket. While I trusted the CK brand for quality, this experience has been an absolute nightmare, thanks to THRD's ineptitude. The jacket’s color transfers onto my skin even after I followed all the care instructions, including a cold wash before wearing. This is unacceptable for a product at this price point! What’s worse is THRD’s shameful customer service: Dismissive attitude: They claimed the product was “authentic” and refused to take responsibility for the defect. No resolution: Instead of helping, they gave excuses and brushed off the issue entirely. THRD, if you sell high-end brands like Calvin Klein, you need to stand by your customers. Passing the buck and refusing to assist is a pathetic excuse for customer support. ⚠️ To anyone considering ordering through THRD: DON’T DO IT. You’ll be stuck with faulty products and a company that doesn’t care. This experience has left me furious and cheated. #THRD”
Helpful Report
Posted 1 year ago
“I ordered a product described on the website as a "Cozy Knit Set (3 Pieces)," which was advertised as high-quality knitwear made from soft, breathable, and cozy materials suitable for lounging or casual wear. The product description emphasized premium craftsmanship and a stylish design, with images that reinforced the expectation of a luxurious knit fabric. However, what I received was entirely different from what was promised. The product was made of cheap synthetic polar fleece, which is uncomfortable, low-quality, and does not resemble the advertised knit material. Additionally, the set I received lacked the aesthetic and design quality shown in the product images, falling far short of my expectations based on the advertisement. The website also promised timely shipping, but the item took significantly longer than the advertised timeframe to arrive. Furthermore, the refund policy stated a 60-day window, and I reached out to the company within this timeframe to request a resolution. Unfortunately, my attempts to contact them were ignored, and I did not receive any response or support. Overall, the merchandise I received does not match the product description or quality advertised, and the company's lack of response further adds to the misrepresentation and poor customer service.”
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Posted 1 year ago
“I had an incredible experience with Layza’s city land mall branch . She was extremely helpful and her follow-up was amazing. Layza went above and beyond to ensure all my issues were resolved promptly. Her dedication and attention to detail truly made a difference. Highly recommend!”
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Posted 1 year ago
“I received no response from the company to start the return process after contacting them 3 times. The item I ordered was poorly made and sized badly. Will never order from them again”
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Posted 1 year ago
“Read the reviews. I wish I did. I never used the service. And asked to cancel via email to their customer service email immediately after they billed me. They never responded, and continued to charge me. For three months I kept trying to ask them to cancel. And, they continued to ignore and charge me. When I finally got them to cancel, they told me they can't refund my money as their subscription terms and conditions required me to cancel inside my account rather than via email. (Which no one told me at any point. Or even responded at all for that matter) I agree with another reviewer that this should be illegal as they are registered in the UK and drop shipping from China. Secondly, their policy is also not very 'legal' according to US laws. When you ask them for help, they say that is up to customer to handle in their own account. Buyer beware.”
Thread 1 star review on 2nd December 2024
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Posted 1 year ago
“TOTAL SCAM. I ordered a sweater from their site. They sent a COMPLETELY different item. There are no instructions on how to return your order and when you email them, no response. I have been trying to reach some one for a month, so response emails. DO NOT ORDER FROM HERE.”
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Posted 2 years ago
“Total Scam, charged me and never received anything. Nobody responded to costumer service. TOTaL SCAM”
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Posted 2 years ago
“I carried out extensive research on cryptocurrency recovery after falling victim to scammers with $97,000 worth of Bitcoin, and among the numerous connections I discovered, one proved to be the most suitable for the task. I was clearly wrong when I initially believed that the lost Bitcoin could never be found again. she successfully recovered $92,000 out of $97k. After getting in touch with Mrs. Lisa Elizabeth and sending all the information about the transaction with the scammer, she made good on her promise to recover all the lost Bitcoin within 24 to 72 hours, and she did it and I am here to testify and thank Mrs. Lisa Elizabeth for helping me to recover all my lost funds back and I never believe I will able to recover my lost funds back until I get in touch with Mrs. Lisa Elizabeth and she help me to recover all the funds back in less than 72 hours, all thanks to Mrs. Lisa Elizabeth and if have lost funds in this investment site, I will advice to contact Mrs. Lisa Elizabeth so that she will also help you to recover all your funds back and so that you will also testify as well, I will drop her details, so that you can able to contact Mrs. Lisa Elizabeth. mail :::  lisaellzabet 662  @  gm ail  .  com WhatsApp  ::  +1 301 658 0921”
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Posted 2 years ago
“It took about 8 weeks for my purchase to arrive, and the occasion that I needed the clothing for came and went. When it finally arrived, I could not return it. Zero understanding, flexibility or concession for their error. I will not buy from them again.”
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Posted 2 years ago
“Unfortunately I purchased the wrong item. I returned it the following day and was told there was no exchange, refund or credit note. 40 euros wasted. No apology that they couldn't do anything just straightforward 'no return' Extremely pricey for their goods”
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Posted 2 years ago
“Terrible service. Pre shrunk hoodie don’t fit so instead of a exchange they wanna fight about it and say they can’t do anything”
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Posted 3 years ago
Thread is rated 3.4 based on 116 reviews